Articles

Fulfillment

Tim Motter

Digital Transformation: The Experience is King

Over the holidays, my wife and I decided to give ourselves the gift of a new couch. Because I work in transportation and logistics, I knew that constraints up and down the supply chain easily could result in a long delivery lead time. So it was a pleasant surprise when the home furnishings company said to expect the couch in about three weeks.

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How can retailers compete with the logistics dominance of the e-commerce behemoths?

How can retailers compete with the logistics dominance of the e-commerce behemoths?

Don’t view this as a competition with e-commerce behemoths, but as another sales channel in your omnichannel strategy. Treat it as such and develop your strategy to provide differentiation on customer service and trust to be able to drive direct sales, while still leveraging other channels to build brand awareness. —Scott Hebert CEO SYSPRO USA […]

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Mark Haslam

Out of Stock? Hoarding is Not a Solution

Investing time and money in making products available is more important today than ever before, thanks to the ripple effects of COVID-19. Capacity constraints and delivery agents have been upended, and product availability is at risk. Rising digital trends and changing consumer behavior and spending habits have also led to an urgency to respond to market conditions quickly.

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Consumers Have the Last (Mile) Laugh

While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries. The survey, conducted for Anyline by Researchscape, examines the extent to which consumers have turned to […]

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How to Use Canadian Fulfillment Services to Save on Import Costs

There’s a good reason Canadian fulfillment services have risen to prominence in the import sector over the past decade: They save you money—on import duties and their related costs, which can be considerable. Let’s look at this money-saving tactic that’s changed the importing landscape. Duty-free shipping made easy We can thank Section 321 for duty-free […]

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Josh Jungwirth

How to Combat Logistics Logjams

Nearly two years into the pandemic, today’s congestion issues and logistics logjams are not expected to end anytime soon. It is imperative brands fortify their supply chains to best navigate the current environment and prepare for what unexpected challenges may lie ahead to limit future disruptions.

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Mike Glodziak

Strengthening Omnichannel Capability to Address Fundamental Shifts in Consumer Behavior

Q. What have the past few years revealed about consumer trends? A. With the rise of e-commerce came the demand for next-day or same-day shipping with a catch—no added cost. Consumers crave the instant gratification they would have experienced from going to the store, without leaving their house, and as large online retailers began offering […]

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