Retail Archives - Page 39 of 45

Service With A Demand-driven Smile

What does it mean for retailers to deliver exceptional customer service? Is it matching expectations? Cost-competitive pricing? Dependability? Options? Most consumers expect "all of the above" and then some from their retailers and e-tailers. Demand expectations are also hyper-sensitized because consumers are faced with infinite choices. SKU proliferation extends beyond the store shelf. However demand […]

Supply Chain Integration + Collaboration = Time Travel?

Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.

Four Reasons Retailers Should Pay Attention to Reverse Logistics

Many retailers have long emphasized agility and cost-efficient movement of freight to stores or customers. However, they often neglect reverse logistics, resulting in missed opportunities for the entire consumer goods supply chain. The multi-channel model—which enables consumers to buy anytime, anywhere—has significantly impacted the retail industry and given rise to the following reasons why retailers […]

Trends—November 2014

Competitive Switching: Between a Rock and a Railroad Competitive switching—a directive that would require railroads to switch a customer’s freight to a competitor’s line within a reasonable distance—has been a "third rail" conversation among captive shippers and railroads ever since the threat of re-regulation started ringing through Congressional hallways. More pressing safety and security concerns […]

Why Retailers Put Their Sleighbells on in May

The sun is shining and the weather is warm, yet the world’s top retailers are humming holiday tunes and preparing for the busy season ahead. Retailers often prep for holiday delivery logistics months in advance, but 2014 saw them beginning preparations earlier than ever—in May. And who could blame them? We all remember last year’s […]

Trends—October 2014

UPS, Christmas 2014: ‘Fixed It!’ After the 2013 peak holiday season, e-commerce shoppers took to the phones and social media to tell e-tailers, and, ultimately express transportation companies, how they ruined Christmas. As it turns out, Santa actually drives a big brown truck, and he failed to get a substantial number of gifts under the […]

Global Logistics—October 2014

Game of Drones In the latest installment of the drone saga, German logistics company DHL is using a "parcelcopter" to make deliveries to the North Sea island of Juist, home to around 1,700 people. The company claims this is the first instance of unmanned aircraft transporting parcels in Europe. Joining the ranks of Amazon and […]

From the Outside In: Supply Chain as Strategic Advantage

Even non-supply chain executives appreciate the value of flexible and agile operations.

Star Search: Discovering the Best Site for Your Business

Finding the right site for your new manufacturing plant or distribution facility isn’t an overnight sensation. You have to pay your dues by investigating infrastructure, quality of life issues, utilities and taxes, and more. These locations deliver the goods.

Automation That’s Worth the Weight

When dietary supplement company Nature’s Way wanted to trim down excess distribution space, it embarked on a design and technology regime. Get the skinny here.

Retail

Visit Our Sponsors