Articles
Retail
Searching For the New Perfect Order
The growth of omni-channel retailing has driven a shift in what constitutes the “perfect order” — from a traditional, sequentially linear design to an exponentially more complex, interconnected model. It’s a shift driven by customer demand that requires the retailer to manage orders, shipments, payments, and returns within the retailing organization and across a vast […]
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Trends—January 2015
Truck Sizes and Weight: The Long and the Short of It Truck size and weight has long been a sensitive and divisive issue, pitting railroads and the motoring public against a trucking industry already beset by the full heft of regulatory burden. Proponents favor increasing the scale and scope of what trucks and trailers can […]
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VMI 2.0: A Whole New Game
Vendor Managed Inventory is shaking off its old-school image and regaining popularity thanks to improved technology, robust communication, tighter demand signal linkage, and a new openness to collaboration that has turbo-charged enterprise benefits.
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The Luxury of Logistics Excellence
To expand its footprint in the luxury accessories market, Royce Leather indulged in a solution that connects it to new customers and streamlines fulfillment. That’s how Royce rolls.
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Service With A Demand-driven Smile
What does it mean for retailers to deliver exceptional customer service? Is it matching expectations? Cost-competitive pricing? Dependability? Options? Most consumers expect "all of the above" and then some from their retailers and e-tailers. Demand expectations are also hyper-sensitized because consumers are faced with infinite choices. SKU proliferation extends beyond the store shelf. However demand […]
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Supply Chain Integration + Collaboration = Time Travel?
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
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Four Reasons Retailers Should Pay Attention to Reverse Logistics
Many retailers have long emphasized agility and cost-efficient movement of freight to stores or customers. However, they often neglect reverse logistics, resulting in missed opportunities for the entire consumer goods supply chain. The multi-channel model—which enables consumers to buy anytime, anywhere—has significantly impacted the retail industry and given rise to the following reasons why retailers […]
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Trends—November 2014
Competitive Switching: Between a Rock and a Railroad Competitive switching—a directive that would require railroads to switch a customer’s freight to a competitor’s line within a reasonable distance—has been a "third rail" conversation among captive shippers and railroads ever since the threat of re-regulation started ringing through Congressional hallways. More pressing safety and security concerns […]
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Why Retailers Put Their Sleighbells on in May
The sun is shining and the weather is warm, yet the world’s top retailers are humming holiday tunes and preparing for the busy season ahead. Retailers often prep for holiday delivery logistics months in advance, but 2014 saw them beginning preparations earlier than ever—in May. And who could blame them? We all remember last year’s […]
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Trends—October 2014
UPS, Christmas 2014: ‘Fixed It!’ After the 2013 peak holiday season, e-commerce shoppers took to the phones and social media to tell e-tailers, and, ultimately express transportation companies, how they ruined Christmas. As it turns out, Santa actually drives a big brown truck, and he failed to get a substantial number of gifts under the […]
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Global Logistics—October 2014
Game of Drones In the latest installment of the drone saga, German logistics company DHL is using a "parcelcopter" to make deliveries to the North Sea island of Juist, home to around 1,700 people. The company claims this is the first instance of unmanned aircraft transporting parcels in Europe. Joining the ranks of Amazon and […]
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From the Outside In: Supply Chain as Strategic Advantage
Even non-supply chain executives appreciate the value of flexible and agile operations.
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Star Search: Discovering the Best Site for Your Business
Finding the right site for your new manufacturing plant or distribution facility isn’t an overnight sensation. You have to pay your dues by investigating infrastructure, quality of life issues, utilities and taxes, and more. These locations deliver the goods.
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Automation That’s Worth the Weight
When dietary supplement company Nature’s Way wanted to trim down excess distribution space, it embarked on a design and technology regime. Get the skinny here.
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Product Returns: 5 Myths Busted
Retailers and manufacturers often avoid dealing with product returns until returned inventory clogs up the warehouse or write-offs hit their P&L. When the returns problem gets big enough to force action, they attempt to deal with it as quickly and cheaply as possible. Executives often avoid returns issues because they believe in one or more […]
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The New Retail: Three Legs to Stand On
Did you ever read a magazine or newspaper article and get the feeling that something was missing? It happened to me when I read several business press articles touting e-commerce as the savior of retailers. That "something’s missing" feeling bothered me as I read various vague descriptions of how e-commerce is the driving force behind […]
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New Retail Strategies: It’s a Store! It’s a Site! It’s a Warehouse!
E-commerce vendors and traditional merchants stake their claims in an evolving landscape.
Read MoreDiving Into Multi-Channel Fulfillment
KaiKini Bikinis’ integrated inventory control and shipping operations solution brings savings that are anything but itsy bitsy teeny weeny.
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3PL e-Volution Continues
While the editor of Inbound Logistics is content to use her column to take you on an archeological journey through 3PL history, I prefer to take you on a trip forward. We all know Amazon and eBay as e-commerce titans that match millions of customers with the products they demand, when they want them. Both […]
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Bruce Kulp Scores Big
Bruce Kulp is senior vice president, supply chain and refurbishment, at video gaming and consumer electronics retailer Game Stop, in Grapevine, Texas. He has held this position since 2010. Responsibilities: Procurement, distribution, store allocation, transportation and logistics, refurbishment, materials management, research and development. Experience: Vice president of distribution, vice president of logistics, Electronic Data Systems […]
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