Articles

Checking In

Keith Biondo

Retail Week at a Glance

Ispent one week last month immersed in retail logistics. After attending Fashion Week in New York, I headed straight to the Retail Industry Logistics Association meeting. Retailers are adapting and evolving at an ever-quickening pace. Here’s the latest: Monday: Emerging Markets. Some global fashion and apparel brands expect emerging markets to drive 70 percent of […]

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Felecia Stratton

America’s Got Supply Chain Talent

Every state says it wants to attract logistics business that can keep its workforce employed. Florida is actually doing something about it. The state has gotten behind the Talent Supply Chain, an association of state, local, education, and business organizations whose goal is to boost Florida’s economy by encouraging and expanding workforce development, training, and […]

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Felecia Stratton

Brought!

In tough times, logistics managers react to demand and respond to adversity. Every day, your customers and CEOs raise new questions and challenges, which you meet through creativity, innovation, and a "bring-it" attitude. A logistician’s resilience is valuable when opportunities are ripe, but it’s invaluable when problems persist. This indomitable bring-it attitude was pushed to […]

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Keith Biondo

Bring It!

Last weekend, I went through a stack of newspaper clippings of economic and industry news from the past year, and made two piles: good news and bad news. Guess which pile was larger? In an ostrich moment, I went to the shredder and irrationally fed the bad news in, sheet by sheet. As I fed […]

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Felecia Stratton

Less Lip Service, More Customer Service

When times are good, everyone says they are focused on customer service, but admittedly some of that is lip service. When times are bad, are carriers and service providers truly focused on providing you good customer service, or are they cutting customer service corners? Are you as concerned about customer service these days, or is […]

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Just Say No to Slow-Mo

When the economy slows, so does the pace of shipments. To cut costs, some companies shift to less-expensive deferred delivery services. But there are cases where speed helps reduce overall costs, even when economic activity is flat. Here’s one example that bucks the slow-mo shipment trend line. Acoording to press reports, an Australian retailer, Coles […]

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A Lesson From Ghana

“Ghana will not become a middle-income status country without a coherent supply chain strategy.” So says leading African academic Dr. Douglas Boateng in an open letter to Ghana’s government (http://snipurl.com/ilghana). Dr. Boateng takes the government to task on its lack of supply chain vision, pointing out that despite the abundance of natural resources≠gold, cocoa, diamonds, […]

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Dialing Into Truck Tone

You pick up the phone and get a dial tone. You move to a keyboard and you have Web tone. Many of us take these amazing enablements for granted, rarely considering how they work, just expecting that they will—all the time, every time. We only consider their absence when and if they fail. But what […]

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Shades of Green

Inbound Logistics is green—as a mission and as a magazine. Matching demand to supply, our founding principle, is an evergreen strategy that eliminates waste: energy, money, and time. By embracing demand-driven practices, companies optimize transportation, reduce warehouse inventory and costs, increase transparency, and trigger countless efficiencies elsewhere in the enterprise. Executing on demand, and specifying […]

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I Love My Customer

If you think your love for a 3PL is an exclusive one-way street, think again. The feelings are mutual. Sure, you appreciate the value a logistics service provider brings to the relationship: the core intelligence, the sense and sensibility, the thoughtfulness when planning on future demand. But don’t be fooled. 3PLs have a vested business […]

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