Articles
Good Question
What’s the most challenging time-critical shipment you ever pulled off? How?
I worked for a 3PL in Holland that distributed surgical products. A Luxembourg hospital contacted us after hours, after realizing they did not have the right-size heart valve for a patient needing immediate surgery. One of our employees delivered the valve there in his car, saving the patient’s life.
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What’s the first thing you would do to address the truck driver shortage?
Improve the quality of life on the road. “Shipper of choice” and “broker of choice” wouldn’t be terms because they would be the norm, not the exception. Clean accommodations and safe resting/sleeping areas would be everywhere. Getting trucks loaded in under two hours would be the expectation everywhere in every sector. Higher standards for drivers from all partners = a better job = more drivers.
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How can brick-and-mortar retail make a comeback?
Retailers are wise to prioritize flexibility rather than putting all their eggs into either in-store or online baskets. The future of retail may be brick-and-mortar for some, however many factors are still at play. It’s not a simple answer. The future is not one-size-fits-all. The ability to be nimble and proactive not only boosts efficiency, […]
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What is the secret to a successful shipper/3PL partnership?
Three fundamental pillars define a successful partnership: a direct application programming interface (API) integration, a shared target customer, and a partnership mentality focused on solutions. When any one of these pillars falter, the client suffers and that is unacceptable. As a 3PL, it’s our responsibility to help clients mitigate pain points and enable growth.
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How has the pandemic affected supply chain partnerships?
The pandemic magnified the need for collaborative partnerships between service providers and customers. We have seen things happening in the market you almost couldn’t make up in Hollywood, and those that have remained transparent and collaborative in navigating these challenges have succeeded. —Matt Friedman Vice President, Sales, Warehousing Mainfreight Fluctuating production and consumer demand, coupled […]
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What fictional character or historical figure would you put in charge of global vaccine logistics and distribution?
Tony Stark, aka Iron Man, understands how to harness business and technology to get results—even if some of the measures needed are unpopular. His attention to detail and insatiable appetite for perfection would allow him to pivot and change course when faced with gaps in the distribution process that others may fear.
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What’s the supply chain buzzword of 2021?
AGILITY Companies must be nimble in their approach to logistics and warehousing operations. Corporations that embrace agility can quickly maneuver and clear roadblocks when disruptions arise. —Grant Koch Solutions & Innovation Director BDP International Over the past 12 months, we have seen disruptions within an already challenging global logistics supply chain. Traditional seasonal patterns and […]
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What’s your best importing or exporting advice?
In order to maximize efficiencies throughout the supply chain, logistics should be viewed from 30,000 feet above and decisions should be made by considering the entire process. Imports, exports, and all modes of transportation are reliant on the connecting nodes. It’s an ecosystem where sustainability is key.
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If you were writing a book on the supply chain in 2020, what would you call it?
The Shift from Efficient to Effective. 2020 was a gut punch to any supply chain organization that pursued operational efficiency without keeping a pulse on the risk factors that threaten disruption. Effective supply chains designed out risk by addressing safety, security, and reliability vulnerabilities. —John Reichert, Senior Director, Supply Chain Execution Solutions, Tecsys The Wake-Up […]
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Do you expect a resurgence in reshoring to the United States? Why or why not?
No. I don’t expect a significant increase in reshoring. I do expect a significant increase in multi-sourcing of key products in the supply chain. Reshoring to a significant degree requires huge infrastructure changes that I do not believe today’s consumer is ready to fund in price increases and reductions in convenience. —Bill Denbigh Senior Director, […]
Read MoreWhat supply chain adjustment would you have made at the start of 2020 if you knew then what you know now?
Focus on agile processes for managing my supply chain with an emphasis on digitization, instrumentation, and end-to-end workflow. It is important to know not only which suppliers I am dependent on, but also to be able to quickly adapt to sudden change. —Sean Chou, CEO, Catalytic Advise shippers to rethink their inventories, create supply chain […]
Read MoreWhat’s the most unusual or unexpected transportation move or logistics project you’ve been involved in?
The most unusual thing I’ve transported is rhodium “dust.” Rhodium is a precious metal 7 times more expensive than gold. The rhodium was used in an industrial chemical process and dust generated from the process was collected and transported to a special recovery facility. It required an escort because each drum was valued at more than $1 million.
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If you could switch jobs with someone for a day, who would it be?
A presidential debate moderator. What a thrill it would be to channel creativity with a journalistic flair to craft questions for some of the most powerful leaders in the world to discuss. What an adrenaline rush…until the candidates don’t observe the rules.
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Should the Emergency Suspension of Hours-of-Service Rules be Extended?
Yes, the Hours-of-Service exemption should be extended until the country removes the emergency declarations for the pandemic and the CDC no longer declares the United States under a pandemic.
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What’s the most significant way COVID-19 has changed the supply chain?
The pandemic has increased uncertainty to a level never seen before in supply chains. Demand patterns are all over the place, supply lines are disrupted, lead times are uncertain, and nobody is quite sure when and how things will change going forward. Supply chain planning? More like supply chain prognosticating!
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What supply chain technology would you accelerate?
Actionable big data—simply because it is the key to unlocking the fully optimized supply chain.
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What COVID-19 supply chain pivot impressed you the most? Why?
One Million Masks, founded by Shafqat Islam, which has built a digital supply chain. Powered by UPS, they have secured hundreds of thousands of PPE units for hospitals. Furthermore, it demonstrates a supply chain that was built in months that otherwise would have taken years. Over the coming months, we will continue to see this type of rapid innovation from savvy organizations.
Read MoreWhat’s the most unexpectedly good advice you’ve received about the supply chain?
Speed is not always the solution. Breaking shipments into inventory replenishment and just-in-time SKUs allows price and transit time optimization. Asia-to-U.S.-East-Coast transit through the Panama Canal versus the Suez Canal differs by 7 to 13 days. Pushing inventory cargo to the slower/lower-cost options provides free warehousing on the water while reducing overall landed cost. —Alan […]
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GOOD QUESTION | How should shippers adjust their supply chains in response to the disruption caused by COVID-19?
Keep a daily pulse on supply and customer demand. Daily monitoring on COVID-19 restrictions in supplier and customer locations is essential to understanding when and where to ramp up or down capacity within your supply chain limits. It’s also important to communicate up and downstream projected manufacturing or demand signals so that your supply base […]
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