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Good Question

GOOD QUESTION: Is supply chain globalization in retreat? Why or why not?
Industry insiders reveal if there has been a pullback on supply chain globalization amidst volatility and disruption.
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IL Good Question: If you could invent one tool to help you do your job better, what would it be?
Readers reveal the yet-to-be-invented tools that would be supply chain game-changers as well as the most recent innovations starting to make their jobs easier.
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Good Question: What phrase would you create to describe a supply chain trend or development?
From the “productization of delivery” (think super delivery) to “dot plot mania,” readers get creative and coin terms describing the latest supply chain developments.
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Good Question: What’s your best tip for retailers pivoting to direct-to-consumer (DTC) fulfillment?
Successful DTC fulfillment comes down to balancing customer acquisition cost, conversion rate, and average order value (AOV). AOV is critical—if it’s too low, shipping costs will eat up your margins. Keep AOV up by bundling products and using shipping partners who offer flexible fulfillment options that scale with you. –Aaron Galer SVP of Strategic Partners […]
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GOOD QUESTION: Has the pandemic accelerated logistics outsourcing? Why or why not?
The use of third-party logistics has accelerated since the pandemic, with new opportunities in last-mile e-commerce and carrier collaboration. We have seen tracked orders between network shippers and logistics service providers (LSPs) grow 340% year-over-year. As markets continue to rebalance, shippers still seek flexibility, resilience, and sustainability from LSP collaboration and innovation. –Tony Harris SVP […]
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What pandemic-era adjustment will have the greatest supply chain impact?
The acceleration of digital twins. The ability to digitally model a company’s manufacturing and distribution network will allow it to quickly assess the impact of large and small disruptions and take appropriate actions. —Allen Jacques Industry Thought Leader Kinaxis The use of data analytics to help suppliers really understand consumer behavior. Suppliers decided to eliminate […]
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What’s the biggest supply chain silo?
Readers shine a light on the most significant information lapses and data gaps in the supply chain, from transportation siloes to the lack of visibility into suppliers.
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How can retailers compete with the logistics dominance of the e-commerce behemoths?
Don’t view this as a competition with e-commerce behemoths, but as another sales channel in your omnichannel strategy. Treat it as such and develop your strategy to provide differentiation on customer service and trust to be able to drive direct sales, while still leveraging other channels to build brand awareness. —Scott Hebert CEO SYSPRO USA […]
Read MoreWhat’s your best reverse logistics tip?
According to the National Retail Federation, the total rate of returns was 16.6% in 2021, up from 10.6% in 2020. The best way to reduce returns is to understand the total cost of your returns and to make sure your reverse supply chain is optimized along with the rest of your supply chain.
Read MoreWhat’s the difference between traceability and transparency in the supply chain?
Traceability is showing your customer where their freight is. Transparency is showing them how it got there.
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