Articles

Good Question

GOOD QUESTION | When choosing a logistics provider, what’s more important: cost or customer service?

With a tumultuous global economy and trade uncertainties, the most important consideration is value. Can they provide global visibility to your supply chain? Can they help you effectively navigate the ever-changing regulatory landscape? Park Williams VP, North America Sales BDP International Customer service. Simply put—you can win and lose with cost, but you will always […]

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GOOD QUESTION | What’s the 2020 supply chain buzzword or phrase?

GIG WORKER. Embracing this growing segment of workers is the key to helping companies handle variability—from last-minute orders to seasonal swings—while remaining agile. Robert O’Dwyer Logistics Industry Principal Kronos Incorporated AI. It has only just begun to transform freight and logistics. With innovation comes new services and opportunities for cost savings or efficiency gains. Oren […]

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GOOD QUESTION | What’s the quickest way to improve return logistics?

Make sure information systems, distribution networks, and transportation capabilities work together seamlessly. Perry Belcastro Senior Vice President, Fulfillment Services Saddle Creek Logistics Services Leverage artificial intelligence to identify key drivers causing returns/claims. This can provide insights that can be used to optimize delivery, reduce volume, and provide critical information to engineering to improve products. Tom […]

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GOOD QUESTION | What’s the most neglected part of the supply chain?

Reverse logistics is usually an afterthought. Heather Jarvis-Gann Logistics & Dispatch Crestwood Midstream Partners LP Defining what supply chain management is for your company is key to writing the right job description and attracting the right talent. Tyler Chamberlain, MBA Supply Chain Manager Capital One Compliance is often viewed as a cost center and is […]

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