Articles
IT Matters: Logistics & Supply Chain Technology

Manufacturing Skills Gap Calls for New Approaches to Talent Development
As manufacturers seek to achieve growth, their search for the right talent to help them execute on their business strategy tends to be a challenging one. More than 75 percent of manufacturing respondents to Accenture’s 2014 Manufacturing Skills and Training Study identified a shortage of skilled workers. That gap also stands out in the so-called […]
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Improving Customer Satisfaction with Consumer Engagement Apps
Walking into a retail store today, customers are presented with myriad options for every product. But how can they know which is the best for their needs, among two, five, or 10 different options? Before the digital age, we might have asked a friend or neighbor which product they use. Now, we turn to the […]
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Tracking Isn’t Just Tracking Anymore
In the 1990s, carriers, shippers, and third-party logistics providers were always asking: "Where’s my truck?" In response, automatic tracking systems grew rapidly as the Global Positioning System (GPS) became available for commercial use, and expanding satellite and cellular networks increased connectivity even in remote areas. The first generation of tracking systems charted the location, speed, […]
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Is Your Warehouse Software Holding You Back?
Change is underway in warehouse management and fulfillment operations. Driven by e-commerce and omni-channel demand, and enabled by innovative automation and software solutions, the fulfillment execution model is ushering in an era of real-time adaptive workflow for optimized fulfillment. When warehouse management systems (WMS) replaced paper-based systems in the mid-1980s, they marked a fundamental shift […]
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Protecting Your Brand With Product Lifecycle Management
Product Lifecycle Management (PLM) and supply chain management traditionally focus on metrics such as speed to market, cost reduction, consumer trend response times, and supply chain agility. But there’s a new imperative: ensuring ethical sourcing and social compliance. Designing and delivering great brands means ensuring products are safe, manufactured responsibly, and comply with myriad complex […]
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Improving Your Fleet With Telematics
Recent research shows that 20 percent of the North American fleet market has implemented telematics. While that number may seem low for a technology that’s been in the market for just over a decade, it is likely that the number will double to 40 percent within the next few years. Telematics allow users to gain […]
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Searching For the New Perfect Order
The growth of omni-channel retailing has driven a shift in what constitutes the “perfect order” — from a traditional, sequentially linear design to an exponentially more complex, interconnected model. It’s a shift driven by customer demand that requires the retailer to manage orders, shipments, payments, and returns within the retailing organization and across a vast […]
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Supply Chain Resilience: Turning Risk Into Opportunity
In today’s global economy, risk is unavoidable. But it also provides opportunity, as a company’s ability to adapt in difficult circumstances is a true source of competitive advantage and precisely defines a winning approach to risk responsiveness. Is your business prepared to mitigate the effects of operational risks, such as Mother Nature throwing a curveball […]
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Filling the Manufacturing Skills Gap With Technology
Small and medium businesses (SMBs) are growing at an accelerated rate. This is all good news for manufacturers as they are seeing an increase in orders. But along with the growth, there’s the reality that manufacturers are dealing with a skills gap. Its tough to attract and retain the kind of talent they need to […]
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Keeping Vendor Risk Under Control During the Holiday Season
‘Tis the season to be jolly. Yet, for logistics managers, ‘tis perhaps the most stressful time of the year. With businesses offering customers attractive deals and promises of just-in-time delivery, logistics managers are under tremendous pressure to make sure that customer orders are fulfilled in time. Nobody wants to see their name in front-page headline […]
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The Ins and Outs of Crossdocking Solutions
Crossdocking—immediately converting inbound deliveries to outbound shipments—has become popular among shippers and third-party logistics (3PL) providers, because it reduces inventory costs and improves delivery times by eliminating intermediate warehousing activity. Effective crossdocking requires continuous real-time visibility of shipments from supplier to end customer. Unfortunately, typical enterprise resource planning (ERP) systems don’t provide granular details specific […]
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Five Key Questions to Ask a Vendor Before Buying Supply Chain Software
Cloud-based systems have changed the game for software in the supply chain, and their benefits are being applauded at every level of the spectrum. It puts software development into the hands of technology professionals and allows supply chain providers to continue focusing on their core competencies. This means that supply chain providers have access to […]
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Avoiding Christmas Past: Use Technology to Ensure Timely Holiday Deliveries
The holiday season is quickly approaching, and that means it’s only a matter of time before Santa’s sleigh is filled up with presents from online orders and cross-country relatives. FedEx is anticipating an increase in holiday shipments of 8.8 percent, and UPS is anticipating an 11 percent increase over 2013. Will UPS and FedEx be […]
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Why BYOD Can Actually Cost You Money
Millions of people have fallen in love with the same object—their smartphone. Many users build their personal lives around mobile devices, but smartphones have made their mark in the professional world as well. The transportation and logistics sectors are no exception. The bring your own device (BYOD) movement has been a major consequence of the […]
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Three Ways a WCS Can Improve Your Operation
Just as customer expectations have become more diverse and specific over the past few years, retailers are evolving in the way they fulfill those orders. There just doesn’t seem to be a one-size-fits-all solution for distribution in the current landscape. Big retailers are automating as much of their facilities as possible and are adopting new […]
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Challenges for Today’s Global Supply Chain: Cost, Profitability and Personalization
When market research firm PWC put out its Global Supply Study in 2013, the concerns of the 500 surveyed executives were mostly what one would expect: profitability, cost management, and customer satisfaction. A fourth concern, however, indicates a shift in global supply chain realities. PWC’s study participants are worried about flexibility – and they should […]
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Regulation as an Opportunity
Manufacturers are facing an increasing number of regulations in a variety of areas from increasing food safety to meeting specific ground-level ozone policies. The FDA Food Safety Modernization Act of 2010, signed into law in 2011, is just one example of recent legislation. Resulting from widespread cases of tainted eggs and peanut butter, the sweeping […]
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Transportation Modeling: Is There Ever an Average Day?
Most large shippers spend a great deal of time and money collecting, analyzing, and maintaining the data used to drive daily transportation planning and execution. When codified and integrated into the shipper’s transportation system, this data becomes the organization’s transportation policy. This policy is comprised of lanes, modes, rates, service levels, capacity, and a multitude […]
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Electronic On-board Recorders: The Gateway to Intelligent Fleet Management
As the transportation industry continues to evolve, more fleets are reverting from commercial on-board computers back to running fleet management software on drivers’ personal devices. The main reason for this is cost, as companies generally view the hardware as free. Personal devices frequently break and need replacement, however, because they aren’t designed for the rugged […]
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Are You Ready to ACE It?
On Feb. 19, 2014, President Obama signed an Executive Order intended to streamline the export/import process. It establishes December 2016 as the completion date for the International Trade Data System (ITDS), which will allow businesses to transmit, through an electronic "single-window," all the data required to import or export goods. The Automated Commercial Environment (ACE) […]
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