Articles
Thought Leaders
Supply Chain Control Towers Offer a Bird’s-Eye View
Q: How can companies better manage their supply chains to gain competitive advantage? A: Over the past year, the concept of a supply chain control tower has been gaining momentum. A control tower is a single command center for visibility, decision-making, and action, based on real-time data. “A supply chain control tower is a central […]
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Improving Reverse Logistics Moves Shippers Forward
Q: How can shippers improve their reverse supply chain? A: Amid today’s higher fuel and transportation costs, technology becomes critical as companies search for efficiencies within the supply chain. The reverse supply chain has historically been viewed as a cost center and is often overlooked as a place where profit can be found. In the […]
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Helping Shippers Do More With Less
Q: What challenges or issues are shippers facing in an era of globalization? A: Our world has certainly become a much smaller place, but our challenges have only increased. Coupled with a tough economic climate, the need for greater supply chain visibility is paramount. Transportation costs over the past several years have come under greater […]
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Tracking Rugged Tablets
Q: It seems that tablet computers are growing in popularity. Is this true in our field, where conditions can be difficult? A: Although the tablet has been available for years, it is receiving renewed attention for its combination of an easy-to-read display and keypad-free data entry and retrieval. Tablets offer several advantages over notebook computers […]
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Warehouse Automation Management Goes Mobile
Q: Consumer devices, such as smartphones, are becoming more common in warehousing applications. How is the personal wireless space affecting the industrial/commercial wireless space? A: The form, function, and ease of use industry decision-makers experience when using their personal mobile devices is affecting their expectations of enterprise devices. It is driving demand for smaller and […]
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Making a Business Case for Lean MHE
Q: What are the biggest cost drivers in a distribution center? A: Distribution centers are driven by four primary costs. Labor is usually the largest cost, which is why companies focus on it so much. Second is the building itself. Third are the IT systems necessary to support the operation. Finally, there’s materials handling equipment […]
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Second-Generation Logistics Software: Accessible Anywhere
Q: What is the latest logistics software trend? A: Transportation management systems (TMS) have morphed into communication hubs with Web and mobile access. The PC user interface for employees—while still crucial—is becoming much less important than it once was. Q: How can that be? The first generation of software focused on employees adding and viewing […]
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GTM Solutions Keep Businesses Plugged In
Q: Why is it difficult for organizations to integrate true end-to-end global trade management? A: True end-to-end global trade management (GTM) means managing and optimizing all the functions required to move goods across international borders. Organizations may argue that they are already doing GTM, when in fact they are only undertaking disparate pieces, such as international […]
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World-Class Logistics Operations Require Multi-Party Processes and Technology
Q: How can supply chain technology help businesses improve logistics operations? A: The majority of IT solutions available today constrain logistics operations performance. Most logistics problems are inter-enterprise, but the majority of logistics technology solutions are enterprise-focused. As a result, too much of the coordination still takes place over email and phone, and only involves […]
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Taking Control of Transportation Spend Management
Q: Cloud computing is fast becoming a reality of everyday business life. How can companies get started in leveraging interconnected shared logistics platforms, and why does it save time and money? A: As enterprises strive to show almost-immediate return on investment, they seek solutions that are globally accessible, scalable, and require minimal up-front investment. Maintaining […]
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Maximizing Global Logistics Management Effectiveness
Q: What are the biggest challenges shippers face with globalization in today’s market? A: Many shippers face the challenge of orchestrating an end-to-end process and managing interplay with third parties, such as customers, suppliers, ocean carriers, freight forwarders, customs brokers, and government agencies. Doing so effectively is difficult, regardless of whether the shipper is importing […]
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Bringing Clarity to Visibility Solution Investments
Q: How do you define visibility? A: Visibility is understanding the location and current status of key assets—whether on-time shipments or inventory stockouts. Visibility boils down to three elements: orders, shipments against orders, and inventory. Q: Why is supply chain visibility such a challenge for companies? A: Visibility is hard to quantify. Companies may make […]
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KPI Data Creates Improvement Opportunities
Q: What are the latest logistics software innovations? A: Improving how key performance indicators (KPIs) specific to freight are developed, measured, and managed seems to be a growing theme with leading software providers. KPIs are used to collect and measure actionable data to help improve accurate shipping decision-making and processes. The key word is actionable. […]
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Leveraging Lean and Labor Management
Q: In the context of retail, what is lean labor management and what does it entail? A: Lean has origins in manufacturing, but some of its concepts apply in the retail space—notably, reducing waste and increasing quality. Using these lean components as a foundation for labor management increases productivity and reduces costs in a warehouse […]
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The Right ERP Solution Puts All the Pieces Together
Q: How can today’s manufacturers deal with increasing regulations, demand volatility, and shifting global trade currents? A: Success for manufacturers today depends on agility. The one certainty with global trade currents, regulations, and demand is that they will change, and your ability to adapt defines your growth potential. A well-implemented enterprise resource planning (ERP) solution […]
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Automated Routing: The Path to Optimization
Q: What guidance can you offer firms exploring routing and scheduling technologies for the first time? A: Automation is a great benefit of logistics technology—though not the only one. Technologies that automate time-consuming, repetitive jobs free us up to do what humans excel at: spotting and dealing with change and exceptions. It can take numerous […]
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Collaborative Trade Communities Keep Companies Competitive
Q: What is the primary advantage of Collaborative Trade Communities? A: The way they function is much simpler than how most companies do business today. We spend a significant amount of effort and time tracking what our supply chain partners are doing. This includes sending instructions and entering them into corresponding systems, communicating and updating […]
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Technology Enables You to Be Positively Different
Q: How can logistics technologies be utilized as a competitive differentiator? A: Most companies prefer to attract customers by providing unique brand-driven customer experiences and services rather than competing on price. Strategic and practical use of the right technologies enables sharp pricing competitiveness, creates better customer experiences, reduces expenses, and raises productivity. The evolution of […]
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APIs Enrich Software Users’ Experience
Q: What is an Application Programming Interface (API)? Heine: It’s a software-to-software interface that enables Web-based applications to be part of your transportation management system. You can access outside information without leaving your working application. For all practical purposes, it’s built-in. For example, Google Maps APIs are often built into Web sites. Q: How are […]
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Getting a Handle on Specialized Transportation Costs
Q: Why is controlling fuel and permitting costs important for companies moving heavy equipment? Lowry: Managing these increasing costs is a major task, but it’s essential to gain greater efficiency and profitability. With state governments across the country facing significant declines in tax revenue, many are enforcing new weight restrictions and fuel tax requirements on […]
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