Articles
Thought Leaders
Tips for First-time TMS Buyers
Q: TMS solutions are traditionally complex to implement. Why is that? A: A transportation management system (TMS) has one of the strongest ROIs of any supply chain management software: an average of about 7.5 percent in freight savings, according to recent research by ARC Advisory Group. But they’re also notoriously thorny to implement because most […]
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Stop the Free-Flowing Expenses of Demurrage and Detention
Q: What are the concealed costs of demurrage and detention? A: High demurrage and detention costs are rampant as ports are becoming increasingly congested and disruptive events such as labor disputes are occurring more frequently. Worse still, these fees accrue on a daily basis, so there’s little room for negotiating the final bill. "Hidden" free […]
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The Role of Relationships in Automated Brokerage
Q: Recently we have seen an emphasis on technological tools working towards an “Uber for trucking” model. Is this achievable in the brokerage industry? A: To answer this question, let’s first clarify the analogy itself—Uber for trucking. Nowadays, companies are setting out to entirely automate the brokerage process by better connecting the brokerage firms with […]
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Optimizing Your Supply Chain
Q: How can today’s manufacturers deal with increasing regulations, demand volatility, and shifting global trade currents? A: While supply chain managers work diligently to design and oversee extended supply chains, one aspect that often falls through the "operational cracks" is supporting the corresponding financial supply chain. Orchestrating the end-to-end cash flow velocity and supporting transactions […]
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Accurate Transit Times: The Backbone of Efficient Supply Chains
Q: CarrierConnect® has been a crucial SMC³ product for nearly 20 years, and the company has continued to make upgrades during that time. How have customers been reacting to recently added features in CarrierConnect XL 2.0? A: GlobalTranz was the first technology partner to integrate the new XL features, and they discovered true strategic value […]
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Keys to Customer Retention in a Competitive Environment
Q: What do you attribute to be the most significant key factor with customer retention in today’s competitive marketplace? A: Value over price seems to be an old adage that still is true even in today’s market. A key contributor to this is having local sales effort, and knowing customer requirements. Being able to provide […]
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What You Need to Know About Nearshoring
Q: When a company begins a nearshoring initiative in Mexico, what is the best way to expand its supply chain to meet the future need without disrupting the service their customers have come to expect? A: When a company initiates a nearshoring program, it is critical to have a partnership with a transportation and logistics […]
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Balancing Inventory for a Better Customer Experience
Q: How is e-commerce impacting inventory management for retailers? A: Inventory is a costly investment for retailers. With the growth of e-commerce, retailers have identified a potential opportunity to reduce working capital by thinning inventory at brick-and-mortar stores—opting instead to maintain major portions of inventory at distribution centers upstream. By adopting this strategy, retailers are […]
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Internet of Things on Your TMS
Q: The Internet of Things has been discussed in detail in the supply chain world. Does this have an impact in transportation? A: The Internet of Things (IoT) is the physical network of vehicles, buildings, devices, and other items that are increasingly connected. I also consider people, as well as legacy applications like ERP and […]
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Addressing Vendor Management and Shifting Global Trade Currents
Q: What are the most important aspects of good vendor management? A: Fairness is the first element that always comes to mind when this subject arises. Both parties need to be satisfied and gain benefits in each deal that is agreed upon. If not, deals tend to end faster than planned and turn into a […]
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Advantages of Waveless Order Fulfillment
Q: What is waveless order fulfillment? A: It is a software-driven order fulfillment processing methodology that continuously pulls orders into a fulfillment operation based on the availability of the resources, people, and inventory needed to fulfill orders. Q: How does waveless order fulfillment differ from wave processing? A: In traditional wave processing, a warehouse management […]
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Unleash the Full Potential of Your Supply Chain
Q: What are the compelling reasons a shipper seeks outsourced logistics support? A: Companies are realizing the differentiated value their supply chains provide in the areas of customer retention, brand reputation and overall bottom-line performance. However, the focus and commitment to enhance supply chain programs are often viewed as a distraction from core functions. Shippers […]
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An Incremental Approach to TMS Acquisition
Q: If savings from a TMS deployment can be significant, what are the benefits of an incremental approach to acquisition? A: It’s true, studies show that savings from a TMS deployment can exceed eight percent of annual freight spend in some verticals. These savings are derived from visibility, analytics, optimization, process improvement and enforcement. In […]
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Best Practices for Effective Carrier Management
Q: Can you share some best practices for effective carrier management? A: There are three that I always recommend. First, seek a TMS platform supporting the use of carriers of all sizes—small to mid-sized to large. It should support EDI and other contemporary technologies utilized by the larger carriers, but also deliver things like a […]
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Freight Audit and Payment: An Untapped Source of Working Capital
Q: You said recently, "The art of working capital management has declined." Why isn’t it a focus? A: The no- to low-interest-rate environment following the 2008 market crash made it easy. Debt wasn’t as big of a concern, so many companies let their attention to working capital management slip. Now that the Federal Reserve has […]
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Leveraging a TMS for Domestic and Global Transportation
Q: What are the biggest challenges facing shippers in today’s economic environment? A: In today’s market, managing transportation domestically and globally in one system with a single workflow is a key factor for a more efficient and cohesive supply chain. Many businesses still use manual methods or multiple systems to manage freight, with no way […]
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Customized and Integrated to Create One Strategic Logistics Platform
Q: Why is it important for businesses to create a customized and integrated strategic platform for logistics operations? Why are businesses struggling to achieve this? A: Changing freight from a tactical necessity to a strategic asset is possible if you have a customized platform for logistics. A customized and strategic platform provides a company with […]
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SaaS Breathing Life Into Yard Management Systems
Q: How has SaaS rejuvenated Yard Management? A: Cloud-based systems have been an enabler in many industries and yard management is no exception. The type of operations that are looking to better manage their yards today don’t want to be bothered with installing complicated infrastructure and initiating the type of complex projects that go along […]
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Should I Work With a Third-Party Logistics Provider Offering Foreign Trade Zone Services?
As products continue to be sourced globally, companies that import goods are always looking for ways to make their supply chains more efficient. Working with a 3PL partner who also offers foreign trade zones (FTZs) can provide big benefits in the right scenarios. Q: What is an FTZ? A: An FTZ is a designated area, […]
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Facilitating a Software Switch
Q: We bought our TMS over 10 years ago and have upgrades coming up. We’re considering something cloud-based. What is it like to switch software? The last time it took one year. A: There are a lot of factors that play into this, but generally it’s a lot easier than it used to be. Even […]
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