Articles

Thought Leaders

Brian Lawson

Why Expedited Is Not a Four-Letter Word

Q. Why is it more important than ever to establish a relationship with an expedited carrier? A. In today’s volatile transportation environment, capacity is king. As a result, securing TL or reliable LTL capacity comes at a significant cost. Even when a shipper is prepared to pay a premium, there is a lingering fear their […]

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Clark Cassell

Right-Sizing and Leveraging Fulfillment Automation

Q. How can right-sizing automation addresslabor shortages? Does it lead to increased employee engagement? A. Automation, when correctly applied, should have two benefits: performing tasks with fewer people, and increasing the value of (remaining) employee tasks. Consider automation as a tool, doing the heavy lifting with repetitive tasks and the heavy thinking that goes into […]

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Tim Smith

Reducing Small Parcel Shipping Costs: Here’s Where to Begin

Q. The cost of shipping small parcels is constantly increasing, so how can I reduce and control these expenses more easily? A. Global supply chains are still being impacted by COVID-19, and will likely remain volatile for the foreseeable future. Unprecedented volume is also a huge contributor to these costs. According to Statista.com, the global […]

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Christine Taylor

Parcel Is a Crucial Value-Add in the Evolution of the TMS

The growing requirements and demands placed on shippers and logistics service providers have pushed transportation management systems to become more agile and able to support greater service levels and cover multiple modes—especially parcel. Q. Why is parcel gaining attention now? A. Shippers and LSPs want to streamline connectivity and communications with their parcel providers. Accurate […]

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Marty Wadle

Choose a 3PL with a Culture and Vision that Match Your Own

Transportation has often been considered a commodity. Equipment, fuel, software, and wages are all very similar from a cost perspective. A 3PL’s culture can be a competitive advantage. Q: Why does culture matter? A: Today, cost is just one of many factors to consider when selecting a 3PL. A low-cost provider may produce short-term savings […]

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Ann Yates

Making Decisions and Adapting Warehouse Operations with WMS + MES

Q. How does adaptability in warehouse operations allow for a quick response to consumption changes? A. In the past two years the way consumers shop has changed. We witnessed 10 years’ worth of e-commerce growth in 3 months. It also caused a drastic change in consumption patterns where some products saw a 75-85% increase in […]

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Todd Zegers

Reframing Reverse Logistics: Better Business, Better World

Q: How can reverse logistics help provide a balance between profit maximization and sustainability? A: The moment a product reaches its buyer, the job of the forward supply chain is done. Everything after that point,including aftersales service, warranty management, defective repairs, spare parts management, returns bring-back—as well as the associated transportation, liquidation/disposition including recycling, and […]

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Julie Colona

White Glove Services: When It’s Time to Call In a Specialist

Q: When and why would someone need a special commodities carrier? A: Special commodities carriers are experts at performing complex, often delicate, moves that most freight carriers would not typically handle. Customers that utilize special commodities carriers expect an extra level of care, professionalism, and quality of service. Special commodities carriers are selected when the transport […]

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