Articles
E-commerce
How Shippers Can Relieve Consumers’ Delivery Anxiety
Delivery anxiety is the anxiety consumers feel when they don’t know when they are going to receive their order or when shipping costs push the total order cost too high. It ultimately causes the consumer to abandon the shopping cart, and possibly order the product they so desperately desire elsewhere. Removing delivery anxiety, your single […]
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Growth in the Line of Beauty
To serve its rapidly growing customer base in mainland China, Feelunique—Europe’s leading online beauty retailer with more than 32,000 products and 500 brands across makeup, skincare, haircare, and fragrances—is set to open a distribution hub in Hong Kong in partnership with SEKO Logistics, a third-party logistics provider based in Itasca, Illinois. The cross-border online retailer […]
Read MoreKeeping up with B2B Fulfillment Demands this Holiday Season
According to a recent report by CBRE, the average U.S. warehouse is about 34 years old. While this may seem relatively “young” compared to other infrastructure still in operation within the U.S., in our digitally transformed world, any 34-year-old technology is practically a senior citizen. What’s more, within retail, the last five years has seen […]
Read MoreE-commerce Shipment Costs to Rise
Two recent and important developments will impact domestic and international e-commerce shipments. The first one concerns the U.S. Postal Service’s relationship with Amazon. Let me set the stage. The Postal Service lost $2.7 billion in 2017. U.S. taxpayers guarantee the perennially stressed postal worker retirement fund. And first-class mail receipts are off by $1.8 billion […]
Read MoreWhat’s Ahead for Retail Technology? Ask the Crystal Ball
What technology developments can retailers expect in 2019? Here’s some perspective from Adam Silverman, senior vice president of marketing for Theatro, and a former Forrester analyst with 20 years of industry experience. 1. E-commerce software will evolve into commerce software that powers both online and offline commerce. As retailers look to replatform antiquated point-of-sale (POS) […]
Read MoreNew DHL Survey Reveals Expected Cyber Monday Growth for Businesses & More
Forty percent of e-commerce businesses would rather experience a TV malfunction during their favorite Thanksgiving Day football game than contend with shipping issues on Cyber Monday, a recent DHL survey found. DHL distributed a poll to U.S. e-commerce businesses, including its customers. The survey, which had more than 14,000 responses, reveals major challenges, priorities, and […]
Read MoreSupply Chain Scorecards: A Tool for the Times
Advanced technologies like blockchain and AI have captured widespread interest with the benefits they promise to bring to logistics operations. But, for all the promise these appear to hold, there are proven enhancement-focused tools already available – in particular, scorecards – that supply chain managers should take full advantage right now to ensure optimized performance […]
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Rethink Fulfillment During Peak Season
Peak season is a great opportunity to determine where your warehouse priorities should lie. Here are the biggest stories to watch this holiday season. From fast to accurate. Amazon Prime’s free two-day shipping sent shockwaves through the fulfillment industry. Reaching peak productivity and keeping up with Amazon became a major topic of discussion. But it’s […]
Read MoreGreat(er) Expectations: Meeting E-Commerce Consumer Demands
Consumers prioritize convenience, experience, and quality when making online purchases, according to an annual e-commerce study conducted by third-party logistics provider Dotcom Distribution. Data from more than 1,400 online shoppers indicates a shift from previous years, when consumers placed higher value on gift-like packaging and fast delivery. Results also demonstrate a change in how consumers […]
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