I Love My 3PL

Based on the 6,000+ responses to our annual survey of the third-party logistics market, readers really love their 3PLs. Despite the economic downturn in 2008, more companies responding to the survey—from small B-to-C startups to large multinationals, from healthy businesses weathering the maelstrom to names in the news suffering through privation detailed in today’s headlines—increased […]

Switched On: Bringing The 3pl Machine To Life

MORE TO THE STORY: WAREHOUSING AGED TO PERFECTION Like any well-oiled, multi-articulated machine, today’s supply chain comprises many inter-related parts that alone serve specific needs and together function as a finely calibrated mechanism for consuming raw materials and spitting out finished goods. Its complexity is borne by countless factors: demand and supply, product differentiation, business […]

3PL Perspectives 2009

As demand wanes, opportunity grows. That’s an axiom seemingly foreign to any industry. In today’s environment, however, standard conventions are turned upside down. Third-party logistics providers (3PLs) have felt their share of the economic gravity tumbling many trades into reactionary huddles. But the 3PL is a unique construction. Adaptable by nature, there is a spring-like […]

Summer Reading Guide2009

Summer’s lazy weekends and long nights are the perfect time to catch up on your logistics reading. Dive into these titles for a new supply chain perspective and a logistics knowledge boost.

Global Logistics

Nationalism is alive and thriving, and that has some public and private sector interests around the world worried that inward-pressing cultural forces could scuttle past efforts to break down bureaucratic trade barriers. Look no further than the recent riots and long-simmering feud between ethnic Han and minority Uighurs in China—a conflict originally stoked by Uighurs’ […]

Why Shippers Should Care About Total Landed Costs

The unprecedented economic downturn, combined with the very unpredictable changes in key supply chain variables over the last few years, shows why shippers should take a more holistic approach when making network configuration decisions. The dramatic spike in fuel prices last year serves a perfect example. The fuel ≥crisis≤ was a catalyst that forced companies […]

It’s 2009. Do You Know Where Your Freight Dollars are Going?

The last two years have proven to be very stressful ones for most supply chain managers. Hundreds of firms have failed and thousands of jobs have been lost throughout the industry. Most managers of virtually all functions are under more pressure to meet corporate goals than ever before. According to the recent CSCMP State of […]

Beth Ford : A Woman of Taste

Some supply chain professionals like their work best when things are humming. Not Beth Ford. “I can’t get enough craziness,” says Ford, executive vice president, head of supply chain at International Flavors   Fragrances Inc. (IFF) in New York. What kind of craziness makes Ford’s day? Consider the time during her stint at Mobil Oil […]

Foul Play: When Merchandise is Stolen, Who Pays?

Q:A Philadelphia newspaper recently reported an armed heist of Sports Authority merchandise worth $500,000 from a local 3PL warehouse. According to the account, a former employee of a trucking company that delivered Sports Authority merchandise along the East Coast stole one of the company’s trucks. He and two accomplices held a warehouse guard at gunpoint […]

Automation Grows, But We Still Need People

One endless debate in space exploration is whether, and to what degree, humans can contribute. Do we send more robots to Mars or should we concentrate on a manned mission? While the cost of human space exploration is mind-boggling, it is hard to believe that human perception and inquisitiveness is of no use. It is […]

Mission-Critical Service Parts Logistics: Making the Impossible Possible

Mission-critical service parts logistics requires sound processes, precision, and an organizational commitment to make the seemingly impossible possible. After all, guaranteeing expedited delivery within 90 minutes to four hours anywhere in the world can be a daunting challenge. This is the reality that manufacturers and service providers face, however, particularly for high-tech equipment. With demanding […]

Trends-July 2009

The allure of Central America and the Caribbean as a New World for exploration beguiled 16th-century European traders eager to exploit its wealth of natural resources and labor. Today, the region is attracting colonization of a new order and under its own terms—and U.S. trading partners are equally captivated. As China sourcing becomes more complicated, […]

Optimizing Your Logistics Conference Attendance

If you are spending time and money to attend a logistics conference, you should get the most out of it. Plenty of people and exhibitors will be vying for your attention and you need a plan of attack. The idea is not just to view, but to engage. Kathleen Hedland, director of education and research […]

Does Your Cargo Insurance Deliver?

Cargo theft amounts to $25 billion in direct merchandise losses each year, estimates the National Cargo Security Council. Full truckload theft in 2008 increased 13 percent over the prior year, reports FreightWatch International. Considering that 675,000 registered interstate motor carriers move 65 percent of the freight in the United States, the odds are good that […]

Wrong Street Journal?

A recent Wall St. Journal article, “Clarity is Missing Link in Supply Chain” (May 18, 2009) wrongly defines just-in-time (a small and strictly defined subset of demand-driven logistics), then concludes that practicing JIT in a recession makes things worse. The article opens with the CEO of chip designer Zoran Corp., Sunnyvale, Calif., wondering why his […]

Cleared For Takeoff

Security and customs requirements impose major constraints on airfreight shipments. Two new programs aim to remove some of the obstacles.

Smart Strategy: South Of The Border

Companies that source and manufacture products in Mexico gain opportunities to cut transportation costs, hold less inventory, and provide faster service to customers. But to reap logistics benefits in Mexico, you have to know your way around.

Sustainable Network Design: The Right Tools Make All the Difference

Until recently, supply chains were designed to deliver goods on time and at the lowest possible cost. This is still the focus for many companies, but as consumer pain increases due to rising energy costs, and environmental concerns such as global warming achieve greater awareness, forward-thinking businesses realize green issues are here to stay. These […]

Measure Your Way to Exceeding C-Suite Expectations

With organizational performance demands at an unprecedented high, the C-Suite is scrutinizing every cost of doing business and looking for places to cut costs while enhancing customer service. Constantly changing corporate goals and the mandate to do more with less adds stress to heightened business goals. One thing is clear: Changes made to your business […]

Elizabeth Little: Little Goes a Long Way

For Elizabeth Little, success lies in the details. There’s always a fresh piece of legislation moving through Congress, a revised rule, or a new security or safety requirement that affects the way companies ship goods across the border. “As the importer of record, I need to know what’s currently happening with everything related to shipping,” […]

Trends-May 2007

It has been a tough year for the trucking industry with empty stores, trailers, and gas tanks casting their lot against carriers and motor freight buyers alike. Shrinking budgets, expanding carbon emissions and fuel efficiency standards, and steady competition from rail/intermodal providers have similarly pushed truckers and shippers into a sustainability strata that augurs a […]

Global Logistics-June 2009

Ademand-driven logistics strategy can help companies save considerable time and expense flowing product through the supply chain. It can also save lives. Wayne, N.J.-based MAQUET Cardiovascular, a newly acquired division of German parent company MAQUET Medical Systems, recently expanded its relationship with third-party logistics provider Menlo Worldwide Logistics in Europe to manage inbound transportation for […]

IN BRIEF: New Services & Solutions-May 2009

Products Shippers can fully utilize the space inside a trailer with the Ancra Cargo AutoDeck system, which adjusts the height of each beam to create a customized decking solution. The automated system reduces losses resulting from cargo damage because pallets don’t have to be stacked on top of each other, and increases load averages by 10 to […]

Reducing Damaged Deliveries

It doesn’t matter if you get your customers’ shipments delivered on time if they arrive at the dock unusable. Selecting a carrier that trains its employees to prevent damages is the first step, but shippers should also take a proactive approach to preparing freight for safe, secure delivery to the end user. Paul Lorensen, central […]

Is Dedicated Fleet Service Right for Your Company?

Implementing a dedicated fleet—assigning a group of tractors, trailers, drivers, and other resources exclusively to carry out operations for a chosen set of facilities or lanes in any transportation network—offers a number of potential advantages. Among the benefits shippers may derive are improved on-time delivery performance, guaranteed capacity, and reduced freight transportation costs. Relying on […]

From Sow’s Ear to Silk Purse

Turning adversity into opportunity is standard practice for logistics professionals, but it seems everyone is taking that approach in today’s economic climate. Like most businesses, warehouses and third-party logistics providers (3PLs) are feeling the pinch. The part of their business based on creating value for customers, and sharing in that, is doing OK. But for […]

Energizing Your Warehouse New Strategies For Greater Efficiency

In a tough economy, the universal battle cry is, “Do more with less!” We’re all looking for new ways to squeeze a few more dollars, or a few more hours, from our operations while also delighting customers with ever-better service. In many cases, we’re trying to achieve those goals while saving energy and reducing our […]

Good Things Come From Green Packages

Why are companies sticking with green packaging initiatives in the midst of an economic recession? Because reusing materials, reducing waste, and improving transportation efficiency is not only good for the planet, it’s good for business.

Arkansas: A Natural Wonder

Arkansas has long been known for its geographic diversity and scenic beauty. Now it’s a burgeoning Natural Wonder when it comes to transportation, logistics, and trade.

Make Sure TMS Stands for ‘Time-to-Market Savings’

Broad agreement exists nowadays among logistics managers that Transportation Management Systems (TMS) are a useful—many would say powerful—addition to their arsenal of tools. After all, a good TMS will automate quoting, tendering, billing, and a host of other shipping activities. It will optimize modes, routings, and costs while providing unprecedented visibility to shipment status and […]

Lou Paioletti: Phoenix Rising

It took three months of intense work last fall for Phoenix Contact to shake the bugs from a new, fully automated distribution center in Middletown, Pa. The transition wasn’t easy, says Lou Paioletti, director of logistics at Phoenix Contact USA. But according to the company’s distributors, adjusting to new technologies and processes can take a […]

C.H. Robinson Case: Brokers Learn Liability Lesson

Q: I read about a recent case in which a jury awarded $23.7 million against a transportation broker who hired a motor carrier that was involved in a fatal automobile accident. As I understand it, the transportation broker did not own or operate the truck that caused the accident. How is it possible that the […]

Making Supply Chain Data Dynamic

Today’s supply chain managers are hot for more data and greater integration. Their motive is simple. They recognize that they can wring profit by reducing complexity or isolating actions. It is hard to argue against this point of view, especially when companies integrate data with the goals of cutting costs, reducing working capital by holding […]

Offshoring vs. Right-shoring: How to Decide

For more than a decade, companies have used offshoring as a primary strategy for maximizing value in the global manufacturing supply chain. The advantages of offshoring are eroding, however, due to rising wages in overseas locations, volatile fuel costs, global security concerns, and the worldwide economic crisis. In response, some U.S. manufacturers and parts suppliers […]

Global Logistics-May 2009

“Not in my backyard” posturing has become a familiar obstacle to economic development interests wrestling with local citizenry over infrastructure projects. Recently, Canadian National’s nationally publicized and locally ostracized acquisition of the Elgin, Joliet, and Eastern Railroad, and intention to reroute rail traffic around Chicago to alleviate congestion, drew criticism and legal action from affected […]

Trends-May 2009

Lean times call for equal measures. The U.S. automotive industry has been decimated by a slumping domestic economy and increasing global competition. While some cash-strapped manufacturers join government “bread” lines, still others are turning to their assembly lines. In what amounts to a corporate mandate to level production and lean out its supply chain, General […]

Initiating an Effective Inbound Program

Controlling inbound shipments maximizes efficiency and saves money, but creating an inbound program can be a daunting task. Gene Nusekabel, transportation and logistics industry marketing manager for Sterling Commerce, Dublin, Ohio, offers tips for getting your program on the right track. 1. Create a project team.Call on the expertise of your procurement and logistics representatives, […]

From Click to Curb: Earning and Keeping E-commerce Customers

For consumers who want to avoid dealing with overzealous salespeople and crowded stores, online shopping offers the perfect alternative. U.S. online sales are expected to grow from $132 billion in 2006 to $271 billion in 2011, according to a study by Forrester Research. The same report estimates that the e-commerce market segment could soon claim […]

Finding New Value in Truck Leasing

Back when the economy was humming along, business logistics managers turned to leasing for their transportation programs because it enabled them to focus energy on their core business. Today, logistics managers’ priorities have changed dramatically, but leasing still makes sense. Now, with all eyes on the bottom line, businesses choose leasing because it’s a viable […]

SaaS: A Distribution Model For Tough Times?

The lead article in our annual technology issue 15 years ago featured Barbara Barnhill, transportation supervisor for Elizabeth Arden. She excitedly shared the details of her company’s “revolutionary” inbound transportation program, which racked up million-dollar savings by using the latest technology—a fax machine. Times have changed since the fax machine and its dial tone were […]

IT Perspectives 2009: Exclusive IL Research

Logistics information technology is many things to different companies. It is an investment, a risk, a market neutralizer, and often a competitive differentiator. Technology can micromanage the mundane with extraordinary savings; or it can tackle the extraordinary with mundane consistency. Even as companies tame wanton spending, table strategic endeavors, and closely measure return on investments, […]

How to Close the Supply Chain Value Gap

When it comes to IT investments in Supply Chain Management, what you see isn’t always what you get (WYSIAWYG for short!). Studies indicate that there’s a huge gap between what customers in various industry groups perceive as required investments and satisfaction with the delivered IT solution. Nevertheless, in today’s competitive and vulnerable economy, it becomes […]

Mike Segal: The Paper Chase

Mike Segal always keeps one eye on the weather. When you ship paper, water damage is a constant concern. “You need watertight equipment and good procedures for managing equipment integrity,” says Segal, director of logistics at Sappi Fine Paper North America, a division of Sappi Ltd., a global company headquartered in Johannesburg, South Africa. The […]

Global Logistics-Apr 2009

The ocean shipping industry is awash in a sea of confusion. Some liners are putting vessels on furlough to squeeze capacity and offset operating expenses. Others are shifting assets to demand, leaving equipment shortages in underperforming lanes. Shippers beset with their own swelling costs continue to demand make-or-break pricing, while some carriers risk running aground […]

Trends-2009

When consumer spending dips, few companies target high-income shoppers as a potential revenue stream. But few companies can walk in Walmart’s shoes, and the retailer has both attracted more consumers and convinced them to buy bigger-ticket items. With a fresh new logo to boot, Walmart is cleaning up in more ways than one. Its stores […]

Understanding 10+2 Requirements

The Customs and Border Protection (CBP) agency’s Importer Security Filing (ISF) regulation has become commonly known as the 10+2 initiative because it requires importers and vessel-operating carriers to provide trade data (10 elements and two elements each, respectively) for non-bulk cargo shipments arriving into the United States via ocean. Melissa Irmen, vice president, products and […]

The Evolving Supply Chain Manager

Managing today’s complex supply chain requires the skills of a C-level executive, plus the special knowledge of supply chain disciplines including forecasting, purchasing, transportation, inventory management, quality, warehousing, channel costing, and technology. Fifty years ago, nobody managed a supply chain. Departments and individuals teamed up to obtain supply certainty and efficiency. But conflicting departmental and […]

A Speaking Truth to Power

In a monumental case of bait and switch, the current White House administration is set upon a course that will handicap every U.S. worker and business, and give global economic advantage to all who are not lucky enough to live here. Energy policy—specifically, the carbon offset cap and trade plan—will transfer wealth to the government […]

Coming (Back) to America

A decade ago, garment manufacturing in the United States was practically dead as apparel companies flocked to low-cost countries. But then came the economic downturn, and the realization that the time merchandise spends traveling in a container is time not spent on store shelves. Suddenly, America is the new global hot spot.

Lock, Stock, and Barrel: How Secure is Your Cargo?

When it comes to protecting shipments from theft, businesses have an arsenal of tools at their disposal. From high-tech tracking and monitoring to basic intrusion prevention, these devices and technologies, combined with common-sense security practices, can help thwart cargo thieves.

Daniel Most: Making the Pieces Fit

Daniel Most loves a good brainteaser. Give him a tough sudoku or a flood of orders from the stores he serves, with no obvious way to fit the goods on available trucks, and he’s a happy man. So when Most got a chance to test his logistics smarts in a global arena, he grabbed it. […]

Help Wanted: Seeking Qualified Logistics Professionals

Q: As a logistics provider, I find that hiring qualified staff has grown increasingly complicated with the rise of demands such as regulatory compliance, security initiatives, and constantly changing industry standards. Why is this? What can the supply chain and logistics sector do to attract a younger generation of professionals to this field? A: One […]

Buy American, Transport American?

For the past decade or more, conducting business globally—outsourcing manufacturing abroad, shipping through foreign flags, and sourcing parts worldwide—has been the rule, and for many practical reasons may stay the rule. While national borders stay in place for politicians, they have essentially disappeared for the business community. But the cry to keep business in America […]

Global Logistics-March 2009

Distant are the days when Thomas Jefferson’s fledgling U.S. government launched a series of covert operations to chase North African pirates back to their Barbary Coast hideaways in an effort to protect maritime trade. Today, piracy is the common term for downloading music or videos without paying copyright fees. But a brash new breed of […]

Selecting the Lift Truck That Meets Your Need

When it comes to selecting the right lift truck, doing your homework and following a few simple rules can deliver higher productivity and lower operating costs. Martin Boyd, national product planning and marketing manager of Toyota Material Handling U.S.A., offers these tips for deciding which lift truck you need. 1. Factor in total lifecycle costs. […]

Cutting the Fat from Equipment Redundancy

During a recent tour of a major logistics company, I was amazed at the emphasis placed on honoring commitments to the shipper. At every step of the process, the company had contingency plans in place to ensure that objectives were accomplished and shippers were satisfied. Then our guide indicated some idle equipment and explained it […]

A New World of Logistics Enlightenment

Our annual education issue honors the importance and value of logistics education. Acing logistics basics helps practitioners master supply chain complexity. It’s practical to the core and strategic when it needs to be. But it isn’t static. The challenges of globalization continue to present new ways and means to engage learning. In this sense, history […]

Why Comply?

Understanding the latest CBP programs and requirements involves homework and headaches. So…

Joe Steffney: One for the Books

Examine Joe Steffney’s early career and a theme starts to emerge. He paid his way through college loading trailers for UPS. His first post-graduation job saw him supervising warehouse staff for Kmart. Then the story takes him to a series of distribution centers—Macmillan Publishing, Koen Books, Harcourt Brace, Houghton Mifflin, and Ingram Book Group. The […]

Brokering Change

W hen I started in this industry in 1978, transportation companies were known as truck brokers. They primarily moved shipments of agricultural products under rates that were exempt from Interstate Commerce Commission regulation—that is, negotiable according to supply and demand. In 1980, truck transportation was deregulated. The term “property broker” was defined, and the industry […]

Global Logistics-February 2009

The threatening economic cloud hovering over the United States is spreading eastward and casting a pall over European trade as it continues its global path. The continent is bracing for a gloomy forecast as pressures build, consumerism wanes, and mandates to reduce transportation costs flood corporate boardrooms. The current global downswing will stress transport rates […]

Trends-February 2009

Boeing is making supply chain management a critical pivot as it tries to steer its way out of an economic vortex. As demand for new aircraft ebbs, and a machinist’s strike and failed component installation hamper the launch of the 787 Dreamliner program, the company is reconsidering its global supplier network. The Chicago-headquartered aircraft manufacturer […]

Improving Sustainability in Your Supply Chain

Sustainability and efficiency are clearly linked in the global supply chain. Companies that want to improve sustainability must become hyper-efficient to reduce fuel consumption and emissions. Mike Kelly, chief sustainability officer at YRC Worldwide, offers advice on improving sustainability within your supply chain. 1. Become a sustainability champion. Look at the current economic conditions not […]

Public-Private Partnerships Fund Progress

With credit harder than ever to get and Congress casting a sometimes critical eye toward public-private partnerships (PPPs), some say combining public and private resources for the public good has become outdated, if not obsolete. In truth, the use of PPPs and private sector resources to address our nation’s public infrastructure needs continues to be […]

The Benefits of Reducing Your Carrier Base

You’ve heard the adage, “Focus on the journey, not the destination.” In the transportation business, you must be relentlessly focused on both. This is where carrier relationships come into play. Allocating individual shipments haphazardly across a large number of carriers limits both operational efficacy and economies of scale. Too many touch points in the supply […]

Unloading Trouble at the Loading Dock

Most or all of a shipper’s inventory eventually passes through the loading dock, so it’s essential that the area be configured correctly. Two common loading area problems are inadequately sized dock openings and rough terrain around the dock area. Where either of these conditions exist, load damage and costly delays are likely to occur. Understanding […]

Measure for Measure

You don’t have to dissect Shakespeare to understand that what you put into something you redeem in equal measures—and often more. But in these Dickensian times, businesses are tasked with squeezing out costs and cinching their purse strings. Putting together this year’s Logistics Planner issue, we took William’s advice ≠- investing more time, more resources, […]

Success’ Measure?

Success has many fathers, failure is an orphan, as the saying goes. Economic news in many quarters is grim. The economy is in tatters, failure abounds. Who is at fault? Everyone else it seems. Those still standing look over their shoulders to see if the economic Grim Reaper lurks behind them. How then do we […]

Rediscovering The Classics, Volume I: Prologue

Logistics fundamentals are oft cited but more often overlooked or misread. Mastering these basics builds a foundation for supply chain sophistication. So grab your slippers, pull up a chair, and stoke the fire—get comfortable. Join us as we retire to Inbound Logistics’ library of logistics best practices and dust off some classics.

Rediscovering The Classics, Volume II: Committing to Core Carriers

Romancing lowboys and spread-axle hotshots might not sound appealing, but developing Unconditional relationships with core carriers REAPS long-term advantages. Core carrier programs capitalize on matching a ratio of trucking partners to shipment volumes, based on pre-determined service and pricing coefficients. When the trucking market is squeezed, businesses use these partnerships to find capacity; when demand […]

Rediscovering The Classics, Volume IV: Inbound Routing Guides

All the supply chain’s a stage so why not command top billing? When businesses actively enforce inbound routing guides and dictate shipment instructions, efficiencies fall into place and economies run wild. Ensuring vendors comply with your transportation requirements is as simple as putting instructions in writing. That’s why a routing guide is an essential tool […]

Rediscovering The Classics, Volume V: Transloading

In today’s lengthening supply chain, a mode alone is a road less traveled. Businesses shift gearS and mix transportation options to account for fluctuations in capacity and freight costs. When shipments switch track, transloads take center stage. The growing importance of intermodalism in the United States raises the stakes for efficiently managing transportation at key […]

Rediscovering The Classics, Volume VI: Crossdocking

Waste not. Want not. Store not. The shortest and fastest distance between supply and demand is in one door and out another. Enterprises rocking high-velocity crossdocks wield greater power flowing visibility and freight through the supply chain. In a perfect world, inventory would never remain static. Product would flow from manufacture to consumption in a […]

Rediscovering The Classics, Volume VII: Labor Management

Managing labor in dynamic supply chain environments forces businesses to “sense” demand shifts to better match resources to need. It also requires “sensibility” in properly training and incenting employees to be productive, and engaging third-party expertise when internal objectivity is lacking. When companies are in periods of flux—experiencing growth or reduction in business, scaling resources […]

Rediscovering The Classics, Volume VIII: Forklift Utilization

Time is money and in a warehouse the forklift is a time saver and a money guzzler. Companies that pay attention to how they use and maintain their fleets can lift economy and efficiency to new heights. In warehouse and distribution facilities, it doesn’t get more basic than using forklifts to move product around. All […]

Ask The Big Wheels

Inbound Logistics asked seven leading trucking executives to tackle some tough questions about the challenging year ahead. Their advice, words of caution, and strategic vision can help you face the challenges of using motor freight in the short term and beyond.

Channel Surfing

Click…Click…Click…. Consumers’ short attention spans demand greater shopping flexibility. For some retailers, that means it’s time to flip the supply chain processes behind their sales channels.

Growing Together

It only takes a brief look at how quickly global economic dominoes fell in unison recently to understand that national economies are more inter-related than ever before. The trading bloc in our hemisphere—NAFTA—is as good an example as any, and one worth probing deeper. It has been more than 15 years since the United States, […]

Captains Of Industry

When Don Dickey retired from the U.S. Navy after a 25-year stint with its Supply Corps, he knew he wanted to do something different. That was, after all, what his Navy experience prepared him for: doing something different at the drop of a hat, every day. Since leaving the Navy in the mid-1990s, Dickey has […]

Snapshot: Entertainment Logistics

Kelly Clarkson’s first album sold four million copies. Her second exploded with 12 million. The third moved an anemic two million. Then four songs for her fourth album were stolen pre-release, and circulated by a hacker who penetrated her co-writer’s Web site. For a musician that may be show business, but for a supply chain […]

A Slice of Time for Logistics

As the global economy shrinks and slows down, manufacturers, suppliers, retailers, and merchandisers have to squeeze every ounce of efficiency from their operations. In the rush to cut costs, however, they sometimes overlook the impact that time has on the ability to sell more products or to be more efficient. Time is a precious commodity […]