Articles
Commentary
Real-Time Location Systems Cover Your Assets
The ability to track assets in a broad geographic area, typically outdoors, is key to transportation management. Satellite and cellular network-based technologies are often used for real-time asset tracking outdoors. But to track assets indoors—in factories, warehouses, or other controlled environments—Global Positioning Systems (GPS) and cellular-based systems lack sufficient signal strength. Alternative techniques employing low-cost […]
Read MoreThe Short Loop is Better
Suppose, for some unknown reason, the hot/cold water valves for your shower were installed in the basement, next to the water heater. When you wanted to take a shower, you’d have to go to the basement, turn the water on, then walk upstairs to the bathroom. If you needed to adjust the water temperature or […]
Read MoreA Behind-the-Screens Look at Air Cargo
Q: I am an air consolidator and arrange to ship cargo to domestic and international destinations. I understand that the Transportation Security Administration is developing a system to subject 100 percent of domestic and international cargo to security screening. Are you familiar with this initiative, and how will it affect my operations? A: Last year, […]
Read MoreKeeping Our Heads Above Water
Water is one of the world’s biggest challenges. There is plenty of it, but it is often in the wrong place (favored industrialized nations), at the wrong time (a hurricane or flood), and in the wrong form (polluted or invaded by salt). Poor logistics, supply chain, and financial management, with some political issues thrown in, […]
Read MoreCultivating Healthy Carrier Relationships
Developing robust relationships with your carriers can be challenging, but it’s essential to establishing well-defined expectations. Capacity shortages and other carrier-related service issues will inevitably occur, so you and your carriers must work together to sustain a mutually beneficial relationship when times get tough. The following best practices can help you maximize value within your […]
Read MoreCustomer Service: The Two Percent That Matters Most
Evidence abounds that American industry’s customer service system is broken. For example, 80 percent of companies believe they provide superior customer service – yet only eight percent of their customers report having received superior service, according to a recent Bain & Company survey. A business that is unaware of its customers’ perceptions is headed for […]
Read MoreE-Commerce Tools Can Speed Ocean Trade
In the days before e-commerce, the only way to orchestrate an ocean container shipment was to call and fax every party to the shipment. This world still exists, but it’s fast being superseded by e-commerce tools that free shippers to manage supply chain risk and efficiently serve customers instead of chasing down details and coping […]
Read MoreAll the Low-Hanging Fruit Have Not Yet Been Picked
Many retail logistics practitioners who are good at their jobs will swear to you that all the low-hanging fruit on their optimized logistics tree has already been picked. Sure, one way to face today’s challenges is to cut transportation and logistics costs. But what’s hanging on the other side of the tree in the orchard […]
Read MoreInventions Light the Way
The public knows Thomas Edison as the man who invented the light bulb. But what Edison really invented was a system for generating and distributing electricity into cities, and eventually into rural communities. This was a gigantic and, at the time, novel undertaking. In our industry, Malcom McLean is recognized for inventing the shipping container. […]
Read MoreFor Your Eyes Only: Safeguarding EDI File Data
We all want the convenience of sharing information seamlessly across departments and business partners. To eliminate cumbersome manual processes, manufacturers share Electronic Data Interchange (EDI) documents—such as shipping notices and purchase orders—with 3PLs, sourcing companies, expeditors, and freight forwarders so that these parties have the information they need. EDI documents bring manufacturers added convenience and […]
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Get Peace of Mind by Choosing the Right LTL Carrier
In the harried world of logistics, selecting a less-than-truckload (LTL) carrier is one of the most important decisions a shipper will make. LTL carriers that know and properly value the variables affecting the cost of goods delivered and the overall customer experience can mean the difference between keeping you satisfied or losing your business. Shippers […]
Read MoreGTM Technology: Why Not?
Global trade management (GTM) software simplifies trade compliance, provides visibility across the supply chain, and offers effective manufacturing cost sourcing. Yet the international supply chains of large companies are 50 percent automated at best, according to Aberdeen Group. This statistic begs the question: Why aren’t more companies investing in GTM software? Some businesses develop their […]
Read MoreChange: Count On It
In my 25 years with Inbound Logistics, I can recall few times of such rapid change. One was the dot.com era and the promise that new technology would help us make our logistics networks more efficient and our companies more responsive to customer demands. Another was the advent and meteoric growth of the 3PL segment […]
Read MoreSupply Chain Bifocalism: Go Short or Long?(Biondo)
When economic times get tight, even the most visionary business logistics managers feel pressure to set strategic goals aside and focus on savings derived from process optimization and operational ROI. Are you balancing strategic with tactical plays as you head down the field to the goal line of supply chain efficiency? Consider these questions: Q: […]
Read MoreA Matter of Life and Death
Q: I am a freight forwarder providing a service in which I deliver ISO tanks to my customer, who fills them with hazardous liquids and gas. Once the tanks are filled, I arrange to have them transported from my customer’s facility to their destination, usually in a foreign country. I recently read about a case […]
Read MoreFuel for Thought
The current fuel-cost crisis has U.S. truckers caught between a rock and a hard place. Any solution comes with a complex price tag, and has to reflect the common good. But who knows what the solution is? In March 2008, Americans drove 11 billion miles fewer than they did in March 2007, the largest drop […]
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Incoterms Let Importers Control Their Destiny
Global import and export merchandise trade is currently valued at nearly $12 trillion, according to the World Trade Organization, some 75 times more than in the mid-1960s. Despite this growth, many companies still use the same trading contract terms and structure that were prevalent decades ago. As a result, importers are missing a major opportunity […]
Read More3PL or Freight Forwarder: What’s in a Name?
After 30 years in the transportation business, I am still waiting for a clear, simple explanation of the differences between third-party logistics providers (3PLs) and freight forwarders or consolidators. Is 3PL just a fancy name for a freight forwarder, or do they actually provide services that an old-fashioned consolidator does not? Yes, there are differences […]
Read MoreOur Wiki, Wiki Ways
The best way to move forward in these challenging times is to innovate collaboratively – emphasizing the quality of openness and the values of networked connectivity, shared knowledge, and rapid information exchange. Humanity has generally been successful when “we the people” act in concert – but we didn’t arrive at the “we” factor overnight. Adam […]
Read MoreImproving Fleet Management Performance
The nation’s trucks hauled 10.7 billion tons of freight in 2005, according to the American Trucking Associations’ truck tonnage index. This figure represents nearly 70 percent of tonnage, including manufactured and retail goods, carried by all domestic freight transportation modes. Yet many in the trucking industry have been slow to recognize the strategic importance of […]
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