Articles

Commentary

Reducing Supply Chain Costs: Spend More to Save More

Managers who want to reduce supply chain costs need to spend more on transportation. The key to lower supply chain costs is holding less inventory. Buying more transportation lets you reduce inventory safely. The greatest mistake that manufacturers make today is equating transportation cost reductions with total available supply chain savings. In fact, transportation savings […]

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NITL: A League All Their Own

The discussions at last month’s TransComp in Anaheim were wide ranging, covering port lockouts, homeland security, and globalization. But there was also a hint of what we might expect in 2003, and lest we grow too optimistic, economic recovery is not near at hand. A conversation I had with David Stubblefield, outgoing president of ABF, […]

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Using Aftermarket Service As a Strategic Weapon

Web-based inventory, supply chain planning, and forecasting tools are among the more important and growing applications in the supply chain industry. Within this maelstrom of supply chain management, customer relationship management, warehouse management, and ERP offerings, Atlanta, Ga.-based Servigistics is taking an aggressive position in aftermarket service. “Global leaders such as Dell, Toshiba, EMC, and […]

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Transforming Density into Savings

As companies continue to focus on supply chain management to increase efficiencies and drive down costs, they are examining every link in the supply chain—from manufacturing to logistics and transportation. But after carefully scrutinizing your supply chain and identifying strengths, one question remains: how do you turn those strengths into a means to achieve your […]

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Navigating the Rigors of NAFTA

The North American Free Trade Agreement (NAFTA) has been the catalyst for many small- to mid-sized U.S. importers to expand their comfort zone and test the waters with new suppliers and customers. While many large or multi-national importers have processes in place to determine and track eligibility for NAFTA and other special trade programs, smaller […]

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Network Software: Finding the Perfect Fit

A shift is occurring in the way logistics software is delivered. Companies have spent billions of dollars customizing, implementing, and maintaining supply chain software to improve efficiency and service. Yet, despite this investment, projects are often discontinued as software too quickly becomes shelfware. High failure rates and delayed ROI can be attributed to costs associated […]

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Are You a Logistics Laggard?

Logisticians get saddled with lots of responsibility when things go wrong—the shipment is late, the shipment is lost, the carrier filed Chapter 11, the ports are closed. Now we learn that we are not practicing “socially responsible logistics.” Talk about piling on! “The logistics discipline appears to be more of a laggard with respect to […]

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CRM Plays Crucial, Often Confusing, Role in SCM

The importance of customer relationship management (CRM) within the supply chain is vitally important. This column offers my take on some important integration issues. The customer and the customer’s customer have been a critical part of the supply chain since its inception. The customer is quite clearly what the supply chain is all about. Having […]

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You Have Entered the Material Transfer Zone

The loading dock has become a critical component of virtually any supply chain strategy. Mistakes in dock design and equipment choices can have costly consequences that ripple throughout the supply chain. For instance, slowdowns and product damage can very quickly multiply when overhead door openings are too small and dock levelers too narrow to provide […]

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CLM: The Rules are Changing

The rules are changing? I wish somebody would tell that to the longshoreman’s union. I was recently in the center of the dock lockout imbroglio in San Francisco, having made the trip to attend the Council of Logistics Management’s 2002 conference. Business as usual for dockworkers apparently means a 70+ percent increase over three years, […]

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Velant’s Automated Planning Solution

Two primary goals of transportation management are reducing costs and enhancing customer service. To meet these demands and improve its transportation planning offerings, Velant, a solution provider headquartered in Atlanta, Ga., has developed a managed service that integrates advanced technology with the expertise of logistics specialists. The company’s Transportation Management Center (TMC) is targeted at […]

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Proactive Involvement Ensures Clean 3PL Startup

When applied appropriately, an outsourcing strategy can add strategic advantage to your organization. Whether the value lies in asset efficiency, cost containment, customer service, marketing strength, or technological advantage, many 3PL customers can show measurable improvement in one or more of these areas. Customers dissatisfied with a 3PL, on the other hand, often cite unrealized […]

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Container Carriers: Why Can’t We Make Red Tape a Thing of the Past?

Container shipping is one of the world’s youngest industries—younger, in fact, than the computer industry. When Malcolm McLean drove the first container onto a ship less than 50 years ago, Big Blue was already churning out early computing and communication systems. Despite the rapid evolution of computer technology, container shipping companies still fail to grasp […]

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Building a High-Velocity Supply Chain Network

Managing an extended supply chain network effectively requires coordination among many geographically dispersed partners. Done well, you can reduce operational costs and increase bottom-line profitability and customer loyalty. Done poorly, you can face increased personnel, as well as higher inventory and rush charges, all incurred in an attempt to avoid dissatisfied customers. With increasing decentralization […]

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Proactive Returns Management Yields Hard ROI

Multi-channel product distribution and stiff competition for more demanding and discerning customers require creative strategies for managing and maintaining customer relationships. As companies search for areas of opportunity to meet these needs, returns management tops the list.Product returns and their impact on a company’s bottom line is an age-old problem. The complexities of reverse product […]

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CF Bankruptcy: Labor Day

Consolidated Freightways files for Chapter 11 bankruptcy protection on Labor Day. Coincidence? I don’t think so. Can part of the reason for the demise of this once great carrier be laid at organized labor’s door? I remember meeting with two highly-placed CF executives six years ago. They were making the rounds, explaining to the press […]

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What’s Behind mySAP’s Technology?

The technology behind mySAP’s Supply Chain Management module—which spans planning, execution, networking, and coordination processes—bears closer review. mySAP SCM is built upon industry standards such as HTML, XML, and WAP (Wireless Application Protocol). These tools ensure interoperability and flexibility. Part of SAP’s flexible optimization strategy is the use of user-specific heuristics. “Within SAP, heuristics are […]

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Truckers Unite to Combat Terrorism

Last September, our nation and the trucking industry were shaken by the realization of our vulnerability to terrorist attacks. While the trucking industry has fought to combat cargo theft and address other security concerns for many years, never before have we considered the magnitude of tragedy that can occur when cargo and equipment fall into […]

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