Articles
Good Question

How Would You Complete This Sentence? Supply Chain Professionals Would Make Great __________.
From filmmaking to crisis negotiation to climbing Mt. Everest, here’s where supply chain professionals could apply their unique skillsets.
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What’s One Supply Chain Misconception That Needs to Be Cleared Up Now?
A lights-out supply chain? A systemic truck driver shortage? Cost-prohibitive sustainability? Readers tackle these misconceptions and more.
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Have Companies Made Progress Toward Supply Chain Resilience Since the Pandemic?
Most readers agree supply chains have become more resilient since the pandemic. But some note caveats and potential pitfalls.
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You’re Writing a Book About How to Manage Supply Chains in 2025. What’s the Longest Chapter?
Readers reveal the most voluminous chapters of their imaginary supply chain management manuscripts.
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GOOD QUESTION: True or False? Managing Supply Chains Is More Challenging Than Ever
Is supply chain management the toughest it has ever been? Or are tech tools so advanced they’re alleviating the uncertainty and guarding against disruptions? Industry insiders have a lot to say.
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GOOD QUESTION: What’s One Underrated Skill in Supply Chain Management?
From composure to the ability to handle objections, these skills may not be part of curriculums but they make for great supply chain managers.
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GOOD QUESTION: How Will Artificial Intelligence Impact Supply Chain Management in the Next Five Years?
Who’s scared of artificial intelligence? These human experts weigh in on how AI will affect supply chain management in the coming years, with answers ranging from “cataclysmic” to “game changing” to “meh.”
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GOOD QUESTION: What’s One Transportation Metric Shippers Should Pay More Attention To?
While on-time delivery remains a top answer, industry insiders point out other transportation metrics that merit attention and closer consideration.
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GOOD QUESTION: What’s Your Controversial Take on a Supply Chain Issue?
Industry insiders share their controversial opinions on supply chain topics.
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GOOD QUESTION: Who Would Be Your Lifeline During a Logistics Crisis? Why?
Dwight D. Eisenhower. I make use of the Eisenhower Matrix (pictured). I would want to have heard from the man himself. Planning, preparing, and executing a moment in history like the Normandy invasion puts any logistics crisis in perspective. Do everything in your power to prepare. And at a certain point you need to have confidence in that preparation—and your people—to get on with the task at hand.
–Richard Kohn
Director, Global Logistics & Optimization
SeaCube Containers

GOOD QUESTION: What one supply chain adjustment would make the biggest impact on ESG?
Mature your data so you can use it like Google Maps. Sustained ESG marries continuous improvement with reporting and analysis—predicated on trustworthy data. Every company has a different origin, destination, and journey. Equip your organization with dependable navigation skills by building data intelligence and embedding a culture of data-driven action.
–Michael Ochi
Sr. Manager, Sustainability and Digital Manufacturing
QAD

GOOD QUESTION: How would you describe your job in five words or less?
Keeping it cold, when hot. –Jake McPaul Head of Refrigerated Operations and Product WARP Supply chain innovation evangelist. –Chris Jones EVP Industry Descartes Bringing transparency to carrier negotiations. –Josh Dunham CEO and Co-founder Reveel Fresh challenges around every corner. –Crissy Hatfield Dispatcher Xcel Delivery Services Expanding the potential of automation. –Matt Somerville Director of Sales […]
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GOOD QUESTION: How has logistics technology impacted your job?
We’re going through an enterprise resource planning (ERP) switchover that requires a great deal of patience, change management, and transactional discipline. The change is definitely tough and requires a steep learning curve to keep up. The new technology allows for greater control and visibility of product locations as they move from the production team through […]
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Your Supply Chain Reality in 5 Years: What ChatGPT Can’t Tell You
We asked our readers: How will supply chain management transform in the next five years? Here are the three major transformations supply chain managers can anticipate. 1. Adoption of advanced supply chain technology will be a major source of competitive advantage for companies. Platforms that improve human decision making and asset management will be areas […]
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GOOD QUESTION: What’s your biggest supply chain takeaway from peak season?
With peak season 2022 in the rear view, readers and industry insiders reveal key lessons and insights.
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GOOD QUESTION: What’s one supply chain misnomer? What would be a better term?
“Driver shortage” could be missing the mark. “Supply chain” might be overly simplistic. “E-commerce” a bit dated. Industry insiders and readers point out one supply chain misnomer and come up with a more accurate term.
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GOOD QUESTION: What’s your best customer service tip for supply chain stakeholders?
What’s the secret to pleasing customers, whether they’re consumers, your partners, or other supply chain stakeholders? These industry insiders offer their best advice.
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GOOD QUESTION: Is supply chain globalization in retreat? Why or why not?
Industry insiders reveal if there has been a pullback on supply chain globalization amidst volatility and disruption.
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IL Good Question: If you could invent one tool to help you do your job better, what would it be?
Readers reveal the yet-to-be-invented tools that would be supply chain game-changers as well as the most recent innovations starting to make their jobs easier.
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Good Question: What phrase would you create to describe a supply chain trend or development?
From the “productization of delivery” (think super delivery) to “dot plot mania,” readers get creative and coin terms describing the latest supply chain developments.
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