Articles

Knowledge Base

James Hancock

Is Transportation Management Your Core Competency?

When evaluating your needs for a Transportation Management System (TMS) it’s important to look beyond technology and consider who will manage planning and execution. How do you determine if outsourcing to a Managed Service Provider (MSP) will deliver greater value than developing an in-house team? Making the Decision: Evaluate your core competency— Is your expertise […]

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Rob Kriewaldt

Become an Extension of Your Client’s Brand

As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders, and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands. The functions 3PLs perform help shape their clients’ outwardly facing reputation. Here are the most effective ways to become an extension of your client’s brand. Cost Savings Carrier […]

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Survey Says: Invest in Warehouse Technology

It’s no secret that e-commerce is changing the landscape of warehousing. Forrester Research estimates online sales in the U.S. will increase 56 percent—from $335 billion to $523 billion—over the next five years. Coupled with ever-growing consumer expectations for instant gratification, the pressure on warehouses is set to grow exponentially. So how do industry leaders plan […]

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John Rodeheffer

3PL Customer Service Specialization

Defining customer service can be difficult. Measuring it is even harder. Sometimes ambiguous, customer service is more than being courteous and helpful, it’s also about being knowledgeable. To solve complex problems, and to do so with speed, a 3PL must know a shipper’s needs inside and out. While intricacies of certain shippers and receivers will […]

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Rob Kriewaldt

It’s Chemistry: Globally Harmonized System Facilitates Trade

Prior to December 1, 2015, a chemical material handler could approach a tank of a hazardous substance and see as many as three different hazard symbols, depending on the product’s country of origin, transportation mode, and labeling agency. “Is the skull-and-crossbones image the symbol for acute toxicity?” he would think. “Or is it a carcinogenic […]

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Suzanne Richer

CBP’s ACE Reporting Will Reduce Global Trade Risks

Even though the rollout of the Automated Commercial Environment (ACE) has had a bevy of delays, quicker and easier data access will benefit government agencies and the trading industry. As the U.S. Customs and Border Protection (CBP) continues to roll out the ACE Single Window program throughout 2016, the goal remains the same: to eliminate […]

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Rob Kriewaldt

Three Key Points to Communicate to Become Your Customers’ Dream Provider

Communication and transparency are key to being a good partner to your clients. If your logistics organization is in the process of responding to RFP questions from a plum potential customer, positioning your logistics organization as the ideal fit for that customer depends on clear communication of three defining factors of your business: specialization, size, […]

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Gary Barraco

The “Direct-to-Consumer” Trend: Retail Shift Affects Logistics Operations

Lured by the promise of bigger sales, better access to consumers, and even their ultimate survival, wholesale brands are increasingly looking to circumvent traditional retailers and reach their customers directly—with “direct-to-consumer selling” or DTC. Recently, several prominent apparel and footwear brands have announced plans to expand their own retail stores in the U.S. and globally, […]

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Bruce Moore

Analyzing Freight & Logistics Operations

Disruption is the new normal in freight and logistics. Customers now demand greater speed and value, and want detailed information on the status of their shipments. Shoppers are increasingly mobile and connected, and shop across multiple channels. Manufacturers and retailers are rushing to re-introduce direct-to-door deliveries. The emerging Internet of Things allows companies to capture […]

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Robert Walpole

Key Factors Shaping World Trade and Global Logistics

By all accounts, 2016 will be a year in which major agreements and more open markets will shape world trade and increase the global logistics that move commodities to manufacturers, and finished goods into the hands of consumers virtually everywhere on the globe. From the Trans-Atlantic Trade and Investment Partnership (TTIP) and the Trans Pacific […]

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Three Imperatives for Managing Carrier Rates

As the annual freight rate contract negotiation process is underway, it is imperative that shippers fully evaluate options across carriers utilizing knowledge of historical changes and past performance in their trade lanes. The complexity of freight rate contracts places a strong burden on shippers and NVOCCs to comprehensively understand the proposed rates and surcharges, including […]

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Doug Waggoner

Advantages of Partial Truckload Shipping

Less-than-truckload (LTL) and full truckload transportation are regularly discussed, but an often overlooked mode is partial truckload, or volume LTL. This mode has benefits shippers should consider when looking for faster transit times, less handling, and a more cost-effective solution. Logistics professionals begin to look at partial truckload or volume LTL as an option when […]

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Ken Wacker

Accelerating Enterprise Logistics With Top-Tier Multi-Modal Solutions

Logistics has evolved into a strategic business concern—from a back office function to a boardroom agenda item—and as a result, enterprises now seek 3PLs with multi-modal capabilities for complete end-to-end integration. By linking all transportation modes, enterprise shippers leverage the entirety of the supply chain to achieve economical logistics performance. Today, it is important for […]

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George Prest

Education, Outreach Keys to Changing the Face of Supply Chain

The supply chain has an image problem. Although modern operations no longer resemble the dark, dirty, stagnant facilities of the past, we’re still challenged by that popular perception. In reality, supply chains are global enterprises led by a diverse group of professionals who routinely utilize innovation, creativity and smart thinking to drive operational efficiency as […]

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Tom Heine

It’s All About Risk: The Case for the Cloud

Use cloud software, buy enterprise software, or write your own—which is the best choice for your company? Companies in the transportation business traditionally bought enterprise software or built their own. That has changed. Over the last 10 years, cloud software has become a popular alternative, and for good reason. It’s the choice that exposes your […]

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Jim Hoefflin

A Five-Step Blueprint for 3PL Success

Companies are always on the lookout for ways to enhance their supply chain operations and make them more efficient. But 3PLs, in particular, face the unique challenge of regularly improving how they work with shippers, and, in the face of regular rate increases, finding new ways to reduce freight costs to keep prices down for […]

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Radek Maly

Multinational Diversity Drives Measurable Success in Logistics Operations

The logistics industry is international by its very nature. Logistics providers—particularly freight forwarders—manage relationships with companies around the world as shipments are moved globally. As a result, the United States is more diverse than ever before, which presents an opportunity for companies to partner with a logistics provider that hires staff from many countries and […]

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