Articles

Knowledge Base

How the Right Shipping Software Impacts Your Bottom Line

Choosing the right shipping software is critical because it impacts your company’s bottom line. Here are eight steps to take to ensure you choose the right solution for your company’s individual needs. Guarantee that you’re paying the lowest freight costs possible on all your shipments. Combined with the costs and/or business rules that have been […]

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Jeff Potts

How Driverless Trucks Will Change Supply Chain Strategy

In the popular 1985 movie "Back to the Future", it was predicted that by the year 2015, we would have the ability to fly our cars in the friendly skies. While that version of the future never became reality, we do have a major change to the state of transportation on the horizon with driverless […]

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Andrew Lynch

How Specialized Transportation Can Improve Customer Service

As a shipper, what does it look like to deliver on stellar customer service? Your buyers are looking for undamaged, on-time, seamless orders. But you are only able to control a portion of this. Somewhere along the way, a truck driver, warehouse worker, or dispatcher is involved in delivering on your customer service promises. Typically, […]

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James Hancock

Five Best Practices Before Beginning a Transportation RFP

Conducting a Transportation Request for Proposal (RFP) can turn into an overwhelming and time consuming task. However, an organized and well-prepared RFP can yield a variety of benefits for your company. Here are five tips to consider before starting an RFP: Define Goals — This process will involve several different parties—and ensuring everyone is aligned […]

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Andreas P. Pohl

What’s Driving the Air Freight Industry Today?

Last year in this space, I referenced research results published by SandlerResearch.org that predicted the worldwide air cargo logistics market will experience a 5.97% compounded annual growth rate from 2014 to 2019. Since we are nearing the middle of this period, let’s look at how things have changed and where industry growth stands in shipment […]

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Ryan Kelly

Three Returns Strategies for Improving Omni-channel Retail

Omni-channel retail involves much more than efficient order fulfillment. An easy returns policy is just as important—so much so that it can be the deciding factor for a purchase. That said, it’s one thing to enact a favorable returns policy, and quite another to execute it efficiently. Thanks to omni-channel expectations, shoppers want the ability […]

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Diane Mitchell

What Is Your Shipper-Logistics Provider Relationship Costing You?

Two to three years is the average logistics provider relationship. The leading reason a shipper becomes dissatisfied with its provider is the lack of strategic initiative. Strength in planning and execution simply does not provide enough value to maintain a relationship over the long term. Innovation—the application of better solutions that meet new requirements, unarticulated […]

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Brian Bourke

Global Retail Expansion: The Convergence of Marketing, Customer Service, and Supply Chain Strategies

As the global market becomes ever more connected, more and more retailers are struggling to keep up with their international expansion. Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations. Wisely, this is where many are seeking assistance, and […]

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Rob Kriewaldt

Complying With Big-box Retailer Requirements

Complying with big-box retailer regulations is not a one-person job for 3PLs. An integrated team approach is the best way to ensure your company, as a logistics provider, is able to be absolutely reliable to the retailer. Specifically, customer service, compliance, and transportation and operational services equally aid in the assurance of complying with big-box […]

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