Articles
Customer Service
Logistics Land and Supply Chain City
One of the more interesting ideas to come along the business philosophy turnpike in recent years is the concept of the “experience economy.” Spurred on by consumers who want not only goods and services, but also immersion in memorable encounters, providers began looking for ways to maximize the experience potential of their businesses. The most […]
Read MoreWMS: The Hub of Customer Service
Sometimes, accessible information is more important than automated processes.
Read MoreIs Your Supply Chain Achieving Customer Loyalty?
Business logistics executives face four major challenges: Achieving dramatic reductions in time-to-market. Creating value for shareholders. Marketing their supply chain as a competitive edge. Earning customer loyalty. Organizations must focus time, attention, and dollars on these areas. While many companies have plans to achieve challenges one through three, market leaders know that without true customer […]
Read MoreOnline Customer Service Gets Personal
The Right Start Inc. has created a dynamic symbiotic relationship between its web site and physical storefronts, providing exceptional customer service for every potential sale.
Read MoreBalancing Inventory With Customer Service
A key link in the supply chain is the management of inventory and its vital replenishment. Manufacturers, distributors, wholesalers, and retailers all have a large stake in the process. Cooperative replenishment can lead to inventory reduction, sales growth, and reduced management and processing expenses. Supply Chain Solutions, Williamsville, N.Y., offers inventory management services specifically for […]
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