Articles
Customer Service
Partnering with a Logistics Specialist Brings Major Benefits
Q: What are the customer’s benefits of working with a large, experienced logistics company versus one that is part of a diversified organization? A: The most obvious benefit to the customer is that logistics is their specialty. When you work with a logistics company that is part of a large, diversified business, their focus is […]
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Building Resilience With Dedicated Transportation Solutions
In today’s volatile economic environment, shippers need reliable, cost-effective solutions to meet customer demand. Dedicated transportation solutions, which mitigate capacity risk and improve on-time delivery, are often a preferable option. Q: What are the factors driving demand for dedicated transportation solutions? A: First, companies understand, now more than ever, they need reliable partners. Interruptions in […]
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Master Class in ROI
Large companies invested $153.4 million on average to transform their supply chain in the past three years, but only 10% of leaders became "masters" in achieving a profitable customer experience, according to a survey from Accenture. Successful companies took the following steps, according to the study: Customer-first approach. They base their supply chain strategy on […]
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Four Behaviors of Design Thinking
The pace of change inside an organization should be faster than the pace outside. This can be especially difficult in the supply chain, where it seems like keeping up with customer demand is next to impossible. Your solutions need to drive faster, more efficient production and delivery, and your competitors are just as hungry to meet that demand as you.
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Getting Crafty with Supply Chain Solutions
Verst Logistics helped an arts and crafts supplies company address peak season challenges and growing sales by expanding its supply chain capabilities.
Read MoreHow Small to Mid-Sized Businesses Can Recover Faster
In addition to surging e-commerce demand, small and mid-sized businesses (SMBs) are facing increased shipping costs, logistical challenges from decreased plane traffic and closed borders, and extended shipping times. Many SMBs have struggled to rapidly adapt their shipping operations to fit this new landscape. Here are a few things you can do to recover from […]
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Bolstering Customer Experience in the Supply Chain
3PL MD Logistics becomes an integral part of retailers’ supply chains, focusing on two types of customer experiences: the retailers’ and their customers’ experience.
Read MoreWhat Is a Continuous Delivery Experience and How Has COVID-19 Increased Its Importance in the Supply Chain?
As the country and global economy begin to recover, the question on everyone’s minds, is “what will re-entry into the business world look like?” More specifically, how do companies fortify their supply chain, fulfillment functions and relationships with logistics providers to bring everyone back online smoothly? It’s difficult to imagine going back to business as […]
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Agility On Demand
An instantaneous experience. It’s what consumers expect and the environment online retailers face. When consumers are captured by a product they must have, online retailers have only a few swipes and a few minutes until their brand’s reputation is on the clock.
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There’s No Business Like Shoe Business
About 12 years ago, G. Brent Barkin, the son of Shoe Station founder Terry S. Barkin, urged his father to start a website for the family-owned business. The senior Barkin followed his son’s advice and invested some money in creating a new channel. But he had his doubts, asking, “Who’s going to buy shoes from a website?”
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