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Customer Service

How Is Coronavirus Impacting E-Commerce?

How Is Coronavirus Impacting E-Commerce?

The number of people infected by the new coronavirus globally surpassed those infected in China as of February 2020. As the virus continues to spread, new ramifications are revealed daily. How is the coronavirus impacting e-commerce operations, and what can retailers do in response to those challenges?

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GOOD QUESTION | When choosing a logistics provider, what’s more important: cost or customer service?

With a tumultuous global economy and trade uncertainties, the most important consideration is value. Can they provide global visibility to your supply chain? Can they help you effectively navigate the ever-changing regulatory landscape? Park Williams VP, North America Sales BDP International Customer service. Simply put—you can win and lose with cost, but you will always […]

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