Articles

Last Mile Delivery

Amazon Delivery Drivers, Assemble!

Amazon Delivery Drivers, Assemble!

Amazon shoppers may soon have the option to have their orders assembled upon arrival, says a Bloomberg report. The e-commerce giant is testing the premium service as online furniture and housewares sales continue to soar and shoppers get more comfortable making big-ticket purchases online. Amazon currently offers scheduled at-home delivery to a particular room, but […]

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USPS Steps Up Its Fleet Game

USPS Steps Up Its Fleet Game

The U.S. Postal Service (USPS) invested in the most significant modernization of its fleet in three decades. It recently awarded a 10-year contract to Oshkosh Defense to manufacture a new generation of U.S.-built delivery vehicles as part of a multi-billion-dollar effort to replace the entire fleet. The new vehicles will be equipped with either fuel-efficient […]

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Paul A. Myerson

Omnichannel Delivers, But at What Cost?

Amazon, the most successful e-commerce company of all, gained a competitive advantage through its two-day free delivery for Prime customers. Many other pure e-tailers and brick-and-mortar retailers moving to omnichannel retail—where customers engage with companies in a variety of ways, including in a physical store, or via websites and mobile apps—have followed suit to some degree.

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You’ve Got Drone Mail

Many drone delivery services involve dropping packages on the ground outside of homes and businesses, making them vulnerable to theft and bad weather. That’s where the smart drone mailbox comes in. These new mailbox concepts, developed by startups Valqari and DRONEDEK, involve a technology-enabled container that receives and stores packages in a secure, climate-controlled box […]

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DHL Shares Strategy for Peak Season and Beyond

E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions. In a media call, the DHL execs shared how […]

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Postal Operators Deliver on E-Commerce

Postal Operators Deliver on E-Commerce

Parcels and cross-border e-commerce take precedence over traditional services, such as mail, for postal operators, according to Escher’s Future of Posts 2020 report. Operators also say they need to continuously manage growing postal e-commerce traffic, with a greater emphasis on the last mile and supporting retailers. The survey results also indicate: Postal networks adapted during […]

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UPS Upgrades Unmanned Drone Fleet

UPS Upgrades Unmanned Drone Fleet

UPS drone delivery subsidiary UPS Flight Forward will collaborate with German drone-maker Wingcopter to develop the next generation of package delivery drones for multiple uses in the United States and internationally. Both companies will work toward earning regulatory certification for a Wingcopter unmanned aircraft to make commercial delivery flights in the United States and build […]

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Map Mishaps Throw Last-Mile Drivers Off Course

Map Mishaps Throw Last-Mile Drivers Off Course

Nearly all last-mile delivery drivers say they would be more effective if they had better maps, according to a new report from Mapillary, a street-level imagery platform that uses computer vision to automate mapping. The delivery industry is racking up $2.5 billion in wasted salary and $611 million in extra miles due to bad maps, […]

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Crossing the Final-Mile Finish Line

Crossing the Final-Mile Finish Line

Total e-commerce revenue in 2020 will reach $3.52 trillion, growing year-over-year at nearly 19%, according to global tech market advisory firm ABI Research. This explosion is forcing retailers to find faster and more convenient modes to reach the final mile. Retailers will likely trade profits to continue investments in the e-commerce explosion. This growth depends […]

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