Articles
Last Mile Delivery
In Iceland, There’s No Place Like Drone
Consumers in Reykjavik, Iceland, will soon just have to walk out their back door to receive their packages. Drone technology company Flytrex, in partnership with Aha.is—Iceland’s largest online marketplace—launched 13 new routes for an autonomous on-demand urban drone delivery service to serve nearly half of Reykjavik. The upgraded service also includes an advanced “InAir” wire-drop […]
Read MoreE-Commerce Supply Chains in 2018: Millennial Consumers Most Concerned With Speed and Affordability of Deliveries
For today’s millennial consumers, timeliness of deliveries ranks high on the list of requirements for customer satisfaction. In fact, in a study of 3,000 consumers in the United States, Canada, and the United Kingdom, conducted by e-commerce company Radial, over one-third — 39.7% — of respondents ages 18 to 24 said that speed of delivery […]
Read MoreHow Small Businesses Can Win at E-Commerce
If you’re a small business trying to establish yourself or grow in e-commerce, you know it can be an uphill battle. Sure, you have a great product, but you can sometimes be overwhelmed by large companies that seem to always find their way to the top of every search engine. Meanwhile, the big boxes offer […]
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Last-Mile Technology Needs a Radical Rethink
We need to stop viewing last-mile logistics as solely a delivery challenge. The broader challenge is ensuring processes and their supporting technologies work together to allow supply chains to meet the market’s insatiable appetite for faster, more precise deliveries. Supply chain management technology is boldly exploring sophisticated new developments such as driverless vehicles and the […]
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Checking In: The Last Grimy Mile
At the end of March, in between nor’easters in New York City, I went out for a lunchtime stroll. I wanted to check out the 14 new gleaming skyscrapers of the Hudson Yards development—a “self contained, e-commerce friendly city within a city”—where thousands of young urban professionals won’t ever have to leave their apartments to […]
Read MoreHow E-Tailers Can Reduce Return Rates for Large Items
Merchandise returns are a drain on profits in any industry, but especially for large-format items such as furniture or appliances. E-tailers face additional challenges when dealing with returns compared to local retail outlets, both due to higher transportation costs and the lack of the face-to-face and hands-on experience for the customer. The decision to return […]
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The New Era of Smart City Logistics – MHI
Let’s talk about your company’s futureproof strategy to meet the challenges and opportunities of Smart City Logistics head-on. Oh, wait. You don’t have one yet? You’re not alone. According to the fourth edition of MHI’s Annual Industry Report, “Next-Generation Supply Chains: Digital, On-Demand and Always-On” (available as a free download at www.MHI.org) a full 50% […]
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The Last Mile—History Repeating As Supply Managers Face Peak Season – Crane Worldwide Logistics
Nothing new is ever really created, just updated to meet the current environment or situation. When looking beyond the "hype" of all the new, innovative services and suppliers in the logistics space, we find that delivery service capability has already been efficiently and successfully implemented in the past. We only need to look back to […]
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Will Same-day Production and Delivery of Replacement Parts Become Standard?
Manufacturing replacement parts and shipping them to the customer the same day could soon become the industry standard. Same-day production and delivery is possible if communications between production and logistics is fully automated. This was illustrated in a live demo conducted by Deutsche Post DHL in partnership with AXIT and evosoft – IT companies that […]
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GOOD QUESTION | What’s your supply chain resolution for 2017?
“We need to double down on technology. Global supply chains are a chess match, and everyone still seems to want to play checkers with Excel spreadsheets, emails, and phone calls. I’m going to use technology to become Bobby Fischer.”
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GOOD QUESTION | What logistics concerns keep you up at night?
To meet the needs of last-mile delivery, large e-commerce players are searching for prime real estate near population centers. With fewer good sites and skyrocketing warehouse/DC costs, 3PL storage margins are shrinking, and clients are unaware of pending rate increases. Richard Murphy, Jr., FASLA President & CEO Murphy Warehouse Company Retail is all about coordinating […]
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3PLs & Carriers: At Your Service
Shippers don’t always measure the ‘softer’ aspects of the service they receive from carriers and 3PLs. But those metrics can make all the difference for your supply chain and your company’s brand.
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Four Technologies Set to Change the Future of Logistics
Technology historically plays the role of a disruptor, the means to newer and better things, and the destruction of old ways of life. The following four technologies are sure to disrupt the business of logistics. 3-D Printing The technology of 3-D printing makes it possible for manufacturers, other businesses, and even individuals to print exact […]
Read MoreMaking the Last Mile a Differentiator
The last mile plays a crucial role in the supply chain. As consumers expect increasingly shorter delivery windows, last-mile proximity isn’t just nice to have, it’s a must-have. Will O’Shea, chief marketing officer of XPO Logistics’ last mile business unit, shares how to turn the last mile into a competitive differentiator. 1. Involve additional players. […]
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Drones in last-mile logistics: hype or help?
“Drones will complement the strategies of complex supply chains and cultivate a culture that focuses on innovation. Drones will eventually provide more control/consistency of last-mile logistics, which will improve industry efficiencies; however, we are years from realizing this full potential.”
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Trends—May 2016
Robots Coming Soon to A Warehouse Near You Even with the rise of the Internet of Things and the advancement of automation technologies, 80 percent of global logistics facilities still operate manually, according to Robotics in Logistics, a report by Deutsche Post DHL. But the time for robots in logistics is upon us. "Robots work […]
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Channeling the Brick and Click Dilemma
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
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Trends—July 2015
ShippingPass vs. Prime: The Fight for Last-Mile Rights Walmart and Amazon are a study in contrasts, from corporate culture to omni-channel strategy. One promises everyday low prices; the other prioritizes selection and speed. But all things being different, they are chasing the same thing—customer satisfaction. Both retail leaders have found a common battleground when it […]
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