Articles
Last Mile Delivery
White Glove Delivery: Meaning, Benefits, and Drawbacks
In an era where customer satisfaction has become the cornerstone of many industries, the concept of “white glove delivery” has emerged as an emblem of exceptional service. This premium service goes beyond traditional shipping, offering an enhanced delivery experience. But what exactly is white glove delivery, and when should you consider using it? What Is […]
Read More
A Team-Centric Security Approach Protects Last-Mile Logistics from Cyber Risks
Companies that don’t take the time to implement security measures at every step of their supply chain, especially the last-mile, are vulnerable to threats that could put them and their customers at risk.
Read More
Delivering Last-Inch Logistics
Nailing down the final inches of a delivery can be complex. Fortunately, a variety of solutions show promise to help shippers navigate that crucial leg.
Read More
Autonomous at Last?
One of the most difficult and expensive areas of the supply chain is last-mile and home delivery. It can also be the most memorable and important aspect of the customer’s buying experience. So, it’s no surprise that last-mile delivery of goods is a key application for driverless technologies.
Read More
Greening the Last Mile
Last-mile delivery—the end stage of delivery from a pickup point or sortation center to a package’s final destination—is the most expensive aspect of the supply chain, from high fuel costs and address location to labor and first delivery failure. It also has the highest environmental impact of any other part of the supply chain.
Read More
VERTICAL FOCUS: Project Logistics
Tracking 60 Tons Across Two Continents Shipping large, heavy, and irregular sized cargo isn’t simply a matter of getting it from point A to point B. It also requires flexibility to tackle unique challenges. Take the case of a 60-ton autoclave moving from Germany to India. A German machinery and plant manufacturer commissioned DACHSER to […]
Read More
Gettin’ Giggy With It
The gig economy’s impact on last-mile delivery and fulfillment expectations has not gone unnoticed by the retail and e-commerce behemoths. Acknowledging that impact, investment activity is spinning up this year. It seems odd but, despite finely tuned distribution systems, e-commerce leaders now feel they have to add to their “legacy” fulfillment infrastructure, technology, and expertise […]
Read More
Keeping the Last Mile In Sight
When customers order an item, they want it delivered now. Retailers realize this, but they also have to keep costs in mind. A study FarEye conducted with Researchscape International finds that retailers with more than $100 million in sales seek to improve the top key performance indicators of on-time delivery (74%) and cost per delivery […]
Read More
Snail Mail Goes Green
The United States Postal Service (USPS) is ready to deliver your mail greener and quieter. As it begins to replace its aging fleet of more than 220,000 vehicles, USPS expects to acquire at least 66,000 battery electric delivery vehicles as part of its 106,000 vehicle acquisition plan between now and 2028. As part of a […]
Read More
Delivering for Customers from the Last Mile to the Final Inch
Whether the last mile of delivery is actually one mile or several hundred miles, shippers are meeting customer expectations and reducing costs by building carrier relationships and leveraging technology.
Read More
Retailers Come Closer to Home
E-commerce companies are reworking the twists and turns in their distribution networks to get closer to their customers and speed delivery times by shortening the last mile.
Read More
Last-Mile Deliveries Grow Bigger and Bulkier
Big and bulky last-mile delivery will be one of the fastest growing third-party logistics (3PL) segments for the next three years, driven by expanding e-commerce product categories that include furniture and appliances, predicts Making it Count: Big and Bulky Last-Mile Delivery in the United States, an Armstrong & Associates report. The report estimates the 3PL […]
Read More
Walmart Takes to the Skies
Retailers continue to look for new ways to meet consumer demand for fast delivery. Many, including Walmart, are banking on drones. For a cool $3.99, Walmart customers who live within one mile of a participating store can now have thousands of eligible products delivered to their home via same-day drone delivery. Walmart expanded its DroneUp […]
Read More
IN BRIEF: New Services and Solutions
From a high-capacity orderpicker to a new nationwide reefer van network, here are some notable supply chain services and solutions that recently hit the market.
Read More
You Can Add Value to Your Brand Through Last-Mile Delivery
Retailers in a post-COVID world know better than anyone that growing their business by diversifying what they offer is a surefire way to solidify customer loyalty. In today’s highly competitive retail environment, delivery as a brand extension is a critical differentiator.
Read More
Are Bad Deliveries Ruining Your Last Mile? Here’s How to Flip the Script
While the chaos of supply chains has been tamed from its pandemic peak, new disruptions are being forecast and the holiday shopping season will only compound those issues.
Read More
Last Mile Holiday Trends: Ho Ho Ho, Oh No?
Even though summer recently ended, it’s never too soon to think about the holiday shopping—and shipping—season in the retail and e-tail logistics world.
Read More
The Building Blocks of Omnichannel Fulfillment
How leading brands snap together their omnichannel mix to meet market needs and expectations while serving business goals. E-commerce growth, accelerated by the pandemic combined with organic changes in customer needs and expectations, has forced both business-to-consumer and business-to-business (B2B) brands to adjust their omnichannel mix. Consumers are driving much of the change, with 82% […]
Read More
White Glove Delivery Strategies and Techniques
When consumers were sent home to work, big and bulky e-commerce orders took off, along with white glove delivery expectations. The right combination of technology and strategy can help retailers meet them. Saying that e-commerce shipping has had an eventful two years would be an understatement. The pandemic accelerated the shift toward online retail by […]
Read More
Quick Look at the Last Mile
Two new studies take a close look at the last mile and shed some light on the current state of this crucial logistics segment. The quick takeaway? The last mile is becoming more important for customer satisfaction, and as a result, shippers are increasing their focus on it and looking for tools to boost delivery […]
Read More