Articles

Last Mile Delivery

Crossing the Final-Mile Finish Line

Crossing the Final-Mile Finish Line

Total e-commerce revenue in 2020 will reach $3.52 trillion, growing year-over-year at nearly 19%, according to global tech market advisory firm ABI Research. This explosion is forcing retailers to find faster and more convenient modes to reach the final mile. Retailers will likely trade profits to continue investments in the e-commerce explosion. This growth depends […]

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VERTICAL FOCUS | Furniture

VERTICAL FOCUS | Furniture

Sofa So Good What is the outlook for the U.S. furniture market moving forward? Here’s what to expect, according to Coresight Research’s U.S. Furniture Report, May 2019: A steady growth curve for the U.S. furniture industry is being driven by a strong economy. Consumer spending on furniture reached $114.2 billion in 2018, up 6.7% from […]

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Walgreens Brings the Goods to You With New Drone Delivery Program

  Walgreens is taking steps to make their customers’ experiences as seamless and stress-free as possible.  In a new partnership with Alphabet’s drone service, Wing, the company will be testing a new on-demand option that delivers foods and beverages to customers. Eventaully, Walgreens hopes to incorporate over-the-counter medications into its offerings.   The move comes in […]

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Last-Mile Logistics: How Sellers Can Make It a Strength and Not a Setback

The last mile, defined as the movement of items from a transportation hub to the final delivery destination often residential, is often the most challenging, costly, and technologically deficient portion of the delivery process. But as more and more consumers use e-commerce to order and ship everything from medicine to artwork, the shipping and logistics […]

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Super-sizing E-commerce Deliveries

Super-sizing E-commerce Deliveries

Companies that manufacture, sell, and deliver an increasing number of e-commerce oversize goods face a unique set of challenges when delivering to homes. Delivery teams not only need access to home interiors for set-up, they must also communicate in real-time with recipients so they’re home when orders are delivered. What’s more, they need far more customer service skills than the typical delivery driver.

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New York City Introduces Off-Hour Deliveries Program to Combat Congestion

Maximizing the use of warehouse and transportation assets for increased productivity is a key goal of shippers and leading logistics businesses. Making better use of limited roadways and curbspace during the off-hours is an essential component of a logistics and supply chain management strategy. Dense urban centers are grappling with increased congestion. Due to limited […]

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Paul A. Myerson

Store Delivery Keeps Retailers in the Game

Multi-channel retail and fulfillment is typically based on the assumption that customers choose a main way to connect, whether physical stores or a website. Many retailers manage each channel separately with different teams, budgets, processes, tools, reporting structures, and revenue goals. In multi-channel retail and fulfillment, stores have their own stock and sell directly to […]

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