Parcel

Lessons Learned from the 1997 UPS Strike and Their Relevance Today

THEN: In August 1997, the UPS strike that not many thought would happen, did. Not only did it surprise many companies – but worse was its impact: It exposed companies’ reliance on a single carrier for their livelihood.  At the time, UPS dominated the ground network and had roughly 75% of the U.S. parcel market. […]

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