Articles
Partnership
Collaboration Provides Unification, Visibility, and Reporting on Key Factors
TForce Worldwide partnered with a large manufacturing client, building a system that met its needs and a unified platform that provides complex data to support better business decisions.
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What Makes a Go-To Ecommerce Partner? Ask Baboon To The Moon
With command over inventory as well as every order, return and exchange in the bag, backpack maker Baboon To The Moon is over the moon about their e-commerce fulfillment partner Port Logistics Group.
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Rolling Out a Major Product Transition Across the Globe
For C3 Solutions, customer success equals company success. The industry leader in yard and dock management solutions eased the transition for users to a new HTML5 platform, providing exceptional support.
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What Is the Best Method to Measure Customer Satisfaction?
Q: How is Ruan’s Customer Satisfaction Program structured? A: At Ruan, customer satisfaction is one of our five guiding principles. Ruan believes in developing strong partnerships by understanding our customers’ stories and continuing to improve our service as their needs evolve. And the best way to know if we are achieving that goal is to […]
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West Pak Avocado Grows a Ripe 3PL Partnership
Between 2007 and 2018, average avocado production around the globe grew by 5.3% annually, to about 6.4 million tons in 2018, according to Research and Markets. West Pak Avocado, an avocado grower and distributor based in Murrieta, California, has helped drive this increase.
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Partnering with a Logistics Specialist Brings Major Benefits
Q: What are the customer’s benefits of working with a large, experienced logistics company versus one that is part of a diversified organization? A: The most obvious benefit to the customer is that logistics is their specialty. When you work with a logistics company that is part of a large, diversified business, their focus is […]
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Truckers Give It the Gas
When it’s time to deliver, the best trucking companies put the pedal to the metal.
Read MoreServing Eye Surgeons During the Pandemic: Relying on Ingenuity and Partnerships
Flight cancellations, inconsistent supply, increased demands on our customer service teams…these aggravations are not about pleasure or business travel, but the urgent need to rush a cornea to someone waiting in darkness for a transplant.
Read MoreBecome a “Partner of Choice” to Unleash the Full Power of Procurement
Most procurement teams are familiar with the concept of customer centricity, and some years back this concept was translated into supplier-centric sourcing. Becoming a “customer of choice” became the new top goal in order to secure the best deals and guarantee great relationships through close collaboration with core suppliers. In many organizations, this meant identifying […]
Read MoreNOTED: The Supply Chain in Brief-Sep 2020
Good Works Transfesa Logistics transported 60 shipments of humanitarian aid in July 2020, delivering 66 tons of medical equipment and necessities to vulnerable populations. The Spain-based logistics company also donated respirator masks and ozone equipment to help clean and disinfect public service vehicles. Logistics service provider Deutsche Post DHL Group provided volunteer support for the […]
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