Articles
Reverse Logistics
Taking a Peek at Peak Season
It’s never too early to prepare for the holiday peak season, especially with disruptions mounting amid solid consumer spending. Shippers and carriers are employing automation, data-based decision making, and smart inventory management strategies—and tapping into lessons learned from last year—to get into position for 2024.
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Reverse Logistics: Curing the Holiday Returns Hangover
Consumers tend to over-indulge during holiday shopping—and that means lots of returns once the buzz wears off. Instead of antacids and ice packs, retailers find the remedy in smart reverse logistics strategies and solutions.
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The Fast Fashion Fallout: The Circular Economy and the Future of Sustainability in the Fashion Industry
It’s no secret the fashion industry is a top contributor to global textile waste. Every year, millions of tons of textiles are incinerated or placed in landfills where they take hundreds of years to decompose. Fortunately, there is hope as sustainability becomes a priority among young consumers.
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Managing the Return Trip
Glance around any airport and it immediately becomes apparent that travel is back in full swing. Chalk it up to pent-up demand but people are either hauling out long-stored luggage or buying new bags and setting off on much delayed journeys. The time was ripe for Samsonite—the world’s best-known and largest travel luggage company—to innovate and enhance their customer experience.
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Embracing the Opportunity in Returns
With the explosive growth of online shopping in recent years, largely fueled by the pandemic, returns are on the rise and have become a logistics headache for retailers, carriers, and consumers. The long-term impacts of this increased demand, and the resulting strain on retailers and supply chains, will largely depend on how retailers respond.
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Are Labor Shortages Straining Your E-Commerce Business? Strengthen Operations with an Automated Returns Management System
These days, returns have become a non-negotiable standard part of the e-commerce experience for B2C and B2B customers alike and are a key factor for vendors looking to maintain customer satisfaction and increase loyalty. While they can be costly and laborious, successful returns processes can showcase customer service, achieve long-term consumer loyalty, and provide invaluable […]
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Using AI for Critical Returns Management
In 2021, U.S. returns rose to $761 billion annually, up 10.6% from the year before. And with that, retailers must consider AI-based automated returns solutions to manage the influx. Artificial intelligence (AI) can tackle every aspect of returns processing, from shipping to disposition decisions to recommerce. It can also handle parts of the customer journey […]
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10 Tips: Optimizing E-Commerce Fulfillment Operations
E-commerce sales are projected to continue rising steadily. In this environment, it is more important than ever for retailers and brands to fill orders quickly, seamlessly, and cost-effectively. Here’s how your fulfillment operations can optimize performance.
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NOTED: The Supply Chain In Brief
Green Seeds Maersk will add 300 electric trucks to its North America network—the largest heavy-duty electric truck deployment to date. The trucks will be delivered between 2023 and 2025 for use by Performance Team, Maersk’s North American warehousing, distribution, and transportation business. The trucks will be operated using technology company Einride’s digital road freight operating […]
Read MoreWhat’s your best reverse logistics tip?
According to the National Retail Federation, the total rate of returns was 16.6% in 2021, up from 10.6% in 2020. The best way to reduce returns is to understand the total cost of your returns and to make sure your reverse supply chain is optimized along with the rest of your supply chain.
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