Articles

Supply Chain

Amazon, FedEx, and the Customer-Focused Company

More than 2.75 billion packages were delivered in the United States over the holiday season, a staggering number. Remember, there are only 330 million Americans! Watching all these boxes being delivered, it made me wonder: Why did Amazon choose to start shipping its own boxes? If you haven’t been tracking this, you may not know […]

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GOOD QUESTION | When choosing a logistics provider, what’s more important: cost or customer service?

With a tumultuous global economy and trade uncertainties, the most important consideration is value. Can they provide global visibility to your supply chain? Can they help you effectively navigate the ever-changing regulatory landscape? Park Williams VP, North America Sales BDP International Customer service. Simply put—you can win and lose with cost, but you will always […]

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Ten Most Read Articles of 2020

COVID-19 Resets: Logistics Draws the Line JUNE 2020 How the pandemic brought out the best in many people as well as the logistics and supply chain organizations they work with and for. bit.ly/COVIDResets Logistics Workforce of the Future JULY 2020 As North American manufacturing enters a “new normal,” how will the logistics and supply chain […]

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Keith Biondo

What’s the Word?

We asked the experts in our audience for the hot supply chain words or phrases you and your colleagues will be talking about next year. Here goes. Door to floor. Given e-commerce deliveries of larger consumer products, door to floor is a thing, explains Bob Hitt, industry go to market manager for Salesforce. Some call […]

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Noted: The Supply Chain in Brief-Dec 2019

Shovel Ready Food and beverage distributor Ben E. Keith broke ground on its new foodservice distribution center in Albuquerque, New Mexico. Expected to be completed in November 2021, the 261,000-square-foot facility will include Dematic Multi-Shuttles, Frick refrigeration and security systems, LED lighting, warehouse management systems, a test kitchen, and a training center. Green Seeds As part of […]

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VERTICAL FOCUS | Paper

VERTICAL FOCUS | Paper

Following the Paper Trail Whether paper companies are well positioned for further growth or still earning the right to grow, they can expect demand to increase for paper and board products over the next decade, according to McKinsey & Company. The graphic paper market will continue to face declining demand worldwide, and research has yet […]

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5 Actions to Optimize Logistics Costs

Logistics leaders face pressure from their stakeholders to optimize logistics costs while maintaining service and performance levels. Gartner Inc. identifies the following five actions to help you optimize costs from within your organization. 1. Eliminate costly errors. In logistics, errors occur regularly and often come at a cost. For example, shipments may be non-deliverable due […]

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How Retailers Can Use this Holiday Season to Inform Future Supply Chain Strategies

The 2019 holiday season is here, and consumers are already mapping out their online and in-store shopping strategies for Black Friday and Cyber Monday to find the best deals. On the other hand, retailers have been gearing up their supply chains to support peak ordering and sales for months. Today’s technological innovations offer retailers tools […]

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Parts & Parcel

Driven by an increase in e-commerce, global parcel volume grew from 74.4 billion shipments in 2017 to 87 billion last year. On average, 23 parcels per person were shipped globally, and 2,760 parcels were shipped every second, according to the Pitney Bowes Parcel Shipping Index. Collectively, China, the United States, and Japan lead the global […]

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GOOD QUESTION | Popeyes chicken sandwich shortage: Supply chain fail or marketing savvy?

GOOD QUESTION | Popeyes chicken sandwich shortage: Supply chain fail or marketing savvy?

All marketing strategy in my humble opinion. Like a limited release of Jordan sneakers and then a re-release at a later date. Milton O’Quinn III National Operations Manager, RPM It’s a great lesson—companies should do more data analytics to better understand how consumers respond to social media marketing and build up supply chain agility and […]

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