Articles

Supply Chain

Supply Chain Commentary: What Shippers Need to Know About Market Tightness

After a two-year slide in transportation prices, the logistics sector is experiencing capacity constraints and historically high and enduring truckload volumes. As we head into peak shipping season, rates have been rising significantly, particularly in the wake of hurricanes Harvey and Irma. Shippers can expect this trend to continue into 2018. The market isn’t likely […]

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Survey: Customers Place a High Priority on On-Time Holiday Shipping

27 percent of U.S. customers would rather get a root canal than have personal holiday shipments come late, according to a DHL holiday customer survey that reveals on-time shipments are a high priority.   The survey helps to better understands customer trends and challenges this holiday season, and uncovered key business priorities for the holidays, and how they […]

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Dos and Don’ts for Storing Temperature Sensitive Medicines

The UK Medicine and Health Products Regulatory Agency (MHRA) identified crucial mistakes in how wholesalers source and handle freezers and fridges used to store medicines. MHRA says the main metrics to measure when sourcing GDP qualified equipment are: The purpose – is it to store cold packs to be used in transit or to host frozen products? Temperature bracket required Capacity […]

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Is Supply Chain Planning Right for the Cloud?

The explosive growth of data that today’s supply chain teams must manage creates challenges even for the most seasoned professionals. Manufacturers, retailers, and distributors need agile systems that help manage and simplify complexity. However, one of the biggest hurdles today’s organizations face is gaining executive approval to implement an advanced supply chain planning system. Is […]

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Facts About Friction

The average U.S. business loses $171,340 per year through clunky payment practices causing friction in their supply chain, according to new research by Tungsten Network. This equates to almost 6,500 man hours spent chasing purchase order numbers, processing paper invoices, and responding to supplier inquiries. Businesses estimate they spend an average of 55 hours per […]

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Why the Rise of the 4PL Is Good News for Your Business

On-demand delivery, trade uncertainties, siloed information…for today’s supply chain managers, the list of concerns is long. Current industry and geopolitical trends are complicating matters further. Companies are juggling more products and suppliers, leaving supply chains increasingly vulnerable to disruption. In the grocery industry alone, the average number of SKUs skyrocketed from 9,000 in the 1970s […]

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Staffing Your Warehouse: Addressing Hidden Risks

The warehousing sector and staffing industry depend on each other. In fact, they are so closely tied that the Department of Labor often considers warehouses and staffing companies “joint employers.” The rules for being a joint employer significantly increase the risks and exposures otherwise thought to be transferred to the staffing agency. Payroll Taxes Did […]

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New IoT Tools Enable Greater Visibility Into Complex Supply Chains

Shipping high-value goods is risky business. Supply chains are complex, and getting more complex by the day. More complexity means more surprises, and most supply chain managers don’t like surprises. Every year, pharmaceutical companies spend $30 billion replacing shipments that have been damaged due to temperature excursions. Cargo loss in other industries accounts for an […]

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Six Surefire Ways to Build a Logistics Workforce

Indiana ranks second in the United States for manufacturing and logistics employment growth and first in the percentage of Hoosiers employed in these industry sectors. Couple those statistics with Indiana’s “Crossroads of America” logistics reputation and there is a compelling reason to develop a skilled workforce for continued growth. Building tomorrow’s workforce is a team […]

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Reaching a Point of No Returns

Online shoppers can no longer take free returns for granted. The number of UK and European retailers offering customers free returns in at least one international market dropped from 55 percent in the first quarter of 2017 to just 28 percent in the latest benchmark report from research firm ReBOUND. Most brands are still not […]

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Supply Chain Commentary: Why Manufacturers Should Adopt an Ecosystem Strategy

Customers have always expected suppliers to quickly respond to their needs, but now they’re more demanding than ever. As the needs of buyers become more unpredictable and complex, and as they begin to demand more frequent product launches and extreme personalization, manufacturers are struggling to keep up, let alone profitably. One of the core challenges […]

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Masters of the Future

I have a secret: I can see the future. Anyone who reads business media can tell you that many professionals in my generation fear for the future of the workforce. Doomsayers claim that all millennials are lazy, and Generation Z is needy and co-dependent on Google and their devices. I’m lucky, however. I get an […]

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Tim O’Brien: Exuding Star Power

Tim O’Brien: Exuding Star Power

Tim O’Brien is senior director, supply chain, with Purchasing Power, a specialty e-commerce retailer that provides goods and services to customers who make payments through payroll deductions. He has held this position since October 2012. Responsibilities: Transportation and logistics, including carrier and 3PL relationships, vendor compliance, and onboarding. Experience: Director, e-commerce shipping strategies and vendor […]

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Doug Wheeler

Florida Seaports Weather the Storm and Thrive through Meticulous Emergency Response Preparedness – Florida Ports Council

Hurricane Irma tested the emergency response preparedness at every seaport in Florida. This unique hurricane covered the entire state and closed every major fuel and cargo operation at our seaports over several days, and provided us with some keen insights concerning local and state continuity of operations and resumption of business plans. Many lessons were […]

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Food Transportation: Missing Ingredients to FSMA Compliance

Sanitary transportation compliance is currently mandatory for many and will be required for all shippers, loaders, carriers, and receivers in April 2018. While the FDA Food Safety Modernization Act (FSMA) of 2011 set the guidelines and rulemaking for the Sanitary Transportation of Human and Animal Food (STHAF) in process, there are still gaps in compliance. […]

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Engaging Customers Through AI

Engaging Customers Through AI

Retailers will rely heavily on technologies such as live chat, Facebook Messenger, and Amazon Alexa for customer service, according to a new research study from Linc and Brand Garage. How AI Technology Will Transform Customer Engagement highlights the overwhelming emphasis retail executives are placing on automated platforms to improve customer communication, with 87 percent of […]

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