Articles
Supply Chain
Tim O’Brien: Exuding Star Power
Tim O’Brien is senior director, supply chain, with Purchasing Power, a specialty e-commerce retailer that provides goods and services to customers who make payments through payroll deductions. He has held this position since October 2012. Responsibilities: Transportation and logistics, including carrier and 3PL relationships, vendor compliance, and onboarding. Experience: Director, e-commerce shipping strategies and vendor […]
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Florida Seaports Weather the Storm and Thrive through Meticulous Emergency Response Preparedness – Florida Ports Council
Hurricane Irma tested the emergency response preparedness at every seaport in Florida. This unique hurricane covered the entire state and closed every major fuel and cargo operation at our seaports over several days, and provided us with some keen insights concerning local and state continuity of operations and resumption of business plans. Many lessons were […]
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Collaborative Supplier Management: The Key to Beating Holiday Fever
The holiday season—and accompanying spike in product demand—is no longer confined to the end of the year. With holiday celebrations in at least eight months each year—from Valentine’s Day to Easter and the Fourth of July—and nearly every product category from candy to clothing and home furnishings affected, retailers need to fine-tune their e-commerce strategy […]
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Intermodal Benefits Come Into Focus
Intermodal is looking sharp to a growing number of shippers, thanks to tightening truck capacity, new service options, and infrastructure improvements.
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Forming an Alliance with Ocean Shipping
After the 2016 Hanjin Shipping bankruptcy, carriers banded together to form alliances. Today, these alliances dominate ocean cargo shipping. Here’s how they affect your shipments and contracts.
Read MoreFood Transportation: Missing Ingredients to FSMA Compliance
Sanitary transportation compliance is currently mandatory for many and will be required for all shippers, loaders, carriers, and receivers in April 2018. While the FDA Food Safety Modernization Act (FSMA) of 2011 set the guidelines and rulemaking for the Sanitary Transportation of Human and Animal Food (STHAF) in process, there are still gaps in compliance. […]
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Engaging Customers Through AI
Retailers will rely heavily on technologies such as live chat, Facebook Messenger, and Amazon Alexa for customer service, according to a new research study from Linc and Brand Garage. How AI Technology Will Transform Customer Engagement highlights the overwhelming emphasis retail executives are placing on automated platforms to improve customer communication, with 87 percent of […]
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Best Practices for the Gift of Successful Holiday Sales
For some retailers, holiday sales can represent up to 27.4 percent of annual sales, and in 2017, overall retail holiday sales are expected to increase from 2016. Debra Glassburn, Partner, Columbus Consulting, offers these tips to help retailers make the most of the 2017 holiday season and leverage every sales opportunity. Understand historical trends. Having […]
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Consumer Behavior: The Missing Link
In today’s highly competitive, omni-channel market, companies are realizing the path to success hinges on their ability to understand consumer behavior. Retailers and manufacturers can unlock significant competitive advantage by leveraging consumer insights to make category decisions and create localized merchandising assortments. Most companies lack the ability to mine and leverage important customer data, and […]
Read MoreFedEx and UPS Set Aside Rivalry to Lobby White House on Infrastructure
An amusing meme that occasionally makes the rounds on social media shows a FedEx truck parked nose-to-nose with a UPS truck, with the caption "it’s about to go down." For the moment, however, the two major rivals have set aside their differences in the interest of the greater good. David Abney, CEO of UPS and […]
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IBM: Working on the Blockchain Gang
Security. Transparency. Efficiency. These buzzwords have circled the supply chain for years as consumers demand more responsible supply chains, forcing shippers and providers to explore new ways to make these terms reality. Alongside these buzzwords, another word surfaces as a potential solution to many major concerns: blockchain. IBM aims to make this solution tangible for […]
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The Calm After the Storms
Among the lasting effects of catastrophic natural disasters such as Hurricanes Harvey and Irma is a positive one: Knowledge. It’s an understanding of what companies need to do in the wake of a disaster, which efforts worked and which failed, and how to be better prepared. How Walmart, FedEx, and other big companies have adapted […]
Read More4PLs Will Benefit Most from Supply Chain Digitalization
Will digitalization reshuffle the deck in the marketplace of logistics services? Yes, say the IT experts at cloud-based supply chain management solutions provider AXIT, a Siemens company. A new paper published by the firm highlights how the digital transformation is affecting the industry. The authors believe that the fourth-party logistics (4PL) provider model will be […]
Read MoreSupply Chain Shout Out: Forklift Power
Powered industrial trucks, or forklifts, are an indispensible part of doing business for logistics operations. They are used to move and lift materials and offer load capacities from a few thousand pounds up to 180,000 pounds. They also come in all shapes and sizes, depending on the application: lift trucks, tow tractors, rough terrain vehicles, […]
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E-Commerce Commentary: Three Ways Shippers Can Improve Customer Satisfaction
The Amazon Effect continues to weigh heavily (pun intended) upon the supply chain. Consumers expect to receive packages at their homes within a few days—or within a day—of placing an order, and the demand for lightning-quick fulfillment coupled with the myriad of small-order additions has led to a complex operating environment for supply chain leaders. […]
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Third-Party Refurbishers Help Get
First-Quality Goods to Market
Ideally, every step of your supply chain runs like clockwork, without interruption. You want to keep operations, transportation, and distribution ticking along precisely. A significant interruption can deliver a serious blow to the timeline—and the bottom line. But life happens… An overseas shipment of suits gets soaked with saltwater, plunging the distribution center into a […]
Read MoreSupply Chain Commentary: 3 Ways to Prepare for the ELD Mandate
The upcoming electronic logging device (ELD) mandate affects more than just the carriers and owner/operators that will be directly responsible for using the devices in their trucks. It’s truly a law that could change the entire trucking industry. And your truckload strategy may need to adjust accordingly. ELD Mandate: The Benefits Before delving deeper, we […]
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Supply Chain Education Remains Critical for Compliance with New FDA Sanitary Food Transportation Rule
If there’s one thing that’s crucial to the supply chain, it’s collaboration—and its importance only intensifies during times of change. Signed into law by President Obama in 2011, the U.S. Food and Drug Administration’s Food Safety Modernization Act (FSMA) is “the most sweeping reform to our food safety laws in more than 70 years.” Designed […]
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Supply Chain Be Nimble,
Supply Chain Be Quick
To deliver a seamless and positive customer experience, retailers must adopt an omnichannel mindset and ensure supply networks are nimble enough to quickly respond to consumer demand, regardless of where or how shoppers interact with their brands. Omnichannel retail is synonymous with speed—shorter product lifecycle, quicker turnaround on promotion, and faster delivery expected by customers. […]
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