Businesses can address the challenges of the last mile with technology, along with these directives.
While the use of last-mile delivery has increased in the pandemic era, the process has experienced various growing pains. A new consumer survey shows customers have encountered regular delays and would like to have greater visibility of their deliveries.
Small and mid-sized manufacturers and retailers are killing it in the middle and final miles.
The continued demand and expectation for last-mile delivery will require new solutions to optimize a strained supply chain.
NASA's crawler-transporters do the heavy lifting for space exploration, transporting rockets and equipment to the launch pad at the Kennedy Space Center.
Amazon is testing a premium service where shoppers can have their orders assembled upon arrival, as online furniture and houseware sales soar and shoppers make more big-ticket purchases online.
The U.S. Postal Service (USPS) invested in the most significant modernization of its fleet in three decades.
Even though the pandemic took a bite out of pizza restaurant growth, sales remain steady as businesses cook up new delivery strategies.
To move goods to customers’ doorsteps efficiently, safely, and quickly, many companies need to overcome strained distribution networks, time-consuming manual processes, driver shortages, and urban congestion. Here are the latest last-mile innovations.
Here are some key strategies for improving your supply chain in the current environment, as well as preparing to adapt to the uncertainties ahead.
To prepare for the return of crowded streets in urban areas, cities and shippers explore alternative vehicles, apps, pricing solutions, and distribution centers to address last-mile gridlock.
UPS drone delivery subsidiary UPS Flight Forward will collaborate with German drone-maker Wingcopter to develop the next generation of package delivery drones for multiple uses in the United States and internationally.
Almost all last-mile delivery drivers say they would be more effective if their maps were more accurate—this includes better meeting delivery windows and fewer parking tickets.
How do supply chain disruptions like COVID-19 impact the final mile, and how can retailers adjust their strategy? Some solutions include contactless delivery, offering accessible pickup points, and easing capacity constraints.
E-commerce revenue in 2020 will reach $3.52 trillion—this explosion is forcing retailers to find faster and more convenient modes to reach the final mile.
Amazon's launching of a full-service freight brokerage has a number of implications for supply chain professionals—some obvious and some not so clear.
Take a look at the strategies that retailers and their service partners use to improve last-mile delivery for direct-to-consumer sales.
Where the e-commerce boom intersects with urban centers, logisticians get street—and space—smart.
Doing the final mile correctly leads to repeat business and loyal customers, but last mile processes involve more than just a truck and driver.
In a new partnership with Alphabet's service, Wing, Walgreens will be testing a new on-demand service that delivers foods and beverages to customers via drones.
Robot maker e-Novia is testing a self-driving delivery system in Japan to service the areas hit by the 2011 Fukushima earthquake.
The last mile is often the most challenging, costly, and technologically deficient portion of the delivery process. But as more and more consumers use e-commerce to order and ship everything from medicine to artwork, the shipping and logistics sector has to move to making last mile a strength and not a setback.
Companies that manufacture, sell, and deliver an increasing number of e-commerce oversize goods face a unique set of challenges when delivering to homes. Delivery teams not only need access to home interiors for set-up, they must also communicate in real-time with recipients so they’re home when orders are delivered. What’s more, they need far more customer service skills than the typical delivery driver.
In September 2017, Amazon announced plans to open another headquarters in North America. Called "HQ2," the facility will cost at least $5 billion to construct. Locations are going the extra mile to win the bid for HQ2.
To prepare for this coming shopping season, supply chain managers need to engage key stakeholders to review current logistics operations and strategically assess whether or not they are prepared to meet existing consumer expectations.
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.
Get ready for a supply chain paradigm shift. These technologies will cause shippers to rethink cost-cutting measures and rewrite logistics strategies.
As consumers expect increasingly shorter delivery windows, last-mile proximity isn’t just nice to have, it’s a must-have. Will O’Shea of XPO Logistics’ offers these tips to leverage the last mile into a competitive differentiator.
Readers weigh in on the future of drones in last-mile logistics.
Robots coming soon to a warehouse near you; The supply chain plays a key role in developing circular economies; OSA-related driver fatigue causes new safety rule proposals
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
Amazon and Walmart vie for last-mile supremacy; Nevada community college establishes logistics program to meet Tesla labor demand; Industrial buyers think outside the box; Consortium establishes new chemical footprint assessment; VMI opportunities abound as shippers look to optimize inventory; study looks at the ghost economy
From first mile to last mile and every mile in between, truck drivers are the lifeblood of your supply chain. Meet some of these dedicated professionals.
Inbound Logistics asked these experts to weigh in on the dimensional weight pricing changes that UPS and FedEx implemented on January 1, 2015.
Increases in public and private aircraft demand have aerospace supply chain stakeholders changing the way they get things done.
Investments in technology might just be the way to save Christmas.
NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions
Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
Jerry Levy of Specialized Transportation Inc. explains how to get the best service from white-glove logistics providers.
Google is getting into the last-mile game with the launch of two new solutions to help fleet operators improve delivery success and optimize fleet performance through an integrated suite of mapping, routing, and analytics capabilities—Cloud Fleet Routing API from Google Cloud and Last Mile Fleet Solution from Google Maps Platform.
Julie Colona, Director, Forwarding Solutions and NVOCC at UniGroup, discusses why shippers might need a special commodities carrier, what to look for in a carrier, and how the business is evolving.
The real winners in e-commerce and omnichannel retail will be the ones who master managing their fulfillment and last-mile operations and costs.
New mailbox designs involve a technology-enabled container that receives and stores packages delivered via drone in a secure, climate-controlled box accessible only by the recipient.
This was a year like no other for supply chain and logistics management. here's what we'll remember about 2020.
E-commerce is up 65% year over year, and expected to surge more than 50% during the busiest peak week, according to Chet Paul, senior vice president at DHL Express; Kraig Foreman, president at DHL Supply Chain; and Craig Morris, chief information officer at DHL eCommerce Solutions.
When the pandemic hit, supply chains around the world were impacted. With a robust safety and quality program in place prior to the pandemic, Suddath was able to respond and adapt immediately to ensure supply chain continuity.
Retailers need to address new challenges, from bolstering distribution networks to managing complexity, to continue to expand their e-commerce operations.
On October 1st, 2019, UPS was the first company to receive approval from the Federal Aviation Administration for a broad plan to use a fleet of drones to expand its package delivery options.
The battleground for competitive advantage in furniture retailing is shifting from the store aisle to the buyer’s doorstep. Companies that try to manage the complexity and cost of final-mile delivery without the aid of technology are not giving themselves the best chance of success.
Supply chain automation is gaining ground, particularly in warehousing and middle- and last-mile logistics.
The continued migration of people to cities and increase in online shopping will generate more freight deliveries to and within urban areas. Let’s talk about your company’s futureproof strategy to meet the challenges and opportunities of smart city logistics head-on.
Same-day production and delivery is possible if communications between production and logistics is fully automated. A live experiment showed the path of an urgently needed replacement part as it moved from the initial order through production to final delivery: all in a single day.
Utilizing technology has become vitally important to improving both last-mile delivery and the end consumer’s experience with a brand.
The latest drone innovations include wind farm duty, last-mile stints, and an end-to-end middle mile cargo system.
From line haul to the last mile distribution center, from intake to proof-of-delivery processes, SEKO Logistics streamlined workflows for a fast fashion giant.
As supply chains continue to grow in complexity, here are the 5 V's that should top priority lists.
As consumers become increasingly comfortable buying over-sized goods online, manufacturers and retailers partner with white-glove, last-mile delivery services to make in-home set-up and assembly a first-class experience.
Parcels and cross-border e-commerce are taking precedence over traditional services for postal operators, who continuously manage growing postal e-commerce traffic.
As retailers compete for the perfect delivery experience and consumers continue to pay premiums for speed and reliability, last-mile delivery is key for growth and profitability.
What is the outlook for the U.S. furniture market moving forward? Here's what to expect.
E-commerce is quickly becoming a part of our everyday lives – putting pressure on retailers. Here are tips to help e-commerce shippers keep costs down and customers happy.
This article recommends 12 strategies companies can implement to speed product flow in the supply chain.
Innovations in logistics technology are making it possible to apply crowdsourcing long used for product design or marketing feedback in ways that are solving new problems that include final mile delivery of groceries and e-commerce orders to homes and businesses.
New York City Department of Transportation is keen on collaborating with shippers, transporters, and receivers to rethink their delivery schedule and shift to off-hour deliveries (OHD) with the goal of targeting 900 business establishments by the end of 2019.
Drone technology company Flytrex, in partnership with Aha.is—Iceland's largest online marketplace—launched 13 new routes for an autonomous on-demand urban drone delivery service to serve nearly half of Reykjavik.
Without great delivery route planning and scheduling, all the smart, powerful technology invested in grinds to a halt at the final hurdle.
Are last-mile deliveries being left to ununiformed, lightly skilled, newly hired Uberesque drivers, despite technology upgrades and changing consumer demands?
By following these steps, e-tailers can lower return rates, increasing profits and creating happier customers.
A new class of drones can speed inventory counts, administer life-saving medicine, anticipate your caffeine needs, and keep golfers on course.
The fulfillment part of multi-channel e-commerce is tricky; store delivery is one possible last-mile option.
The e-commerce space is evolving quickly, and retailers must take care to consider consumers' shifting expectations, especially when dealing with younger shoppers.
If you’re a small business trying to establish yourself or grow in e-commerce, you know it can be an uphill battle. That doesn’t mean you can’t compete.