This story looks at the logistics of managing good through the reverse logistics and liquidation process. The goal is to recover as much value as possible from returned or unsold goods, and to keep product out of landfills.
Despite growing concerns, many retailers see free and flexible return policies as an essential part of staying competitive.
Opportunities that will make a difference in reverse logistics programs, and establishing goals for returns programs.
With the proper planning and systems in place, a recall can be managed effectively to mitigate financial and legal risk, as well as prevent irreparable brand damage.
As physical shopping bags are being replaced by virtual ones, it’s important for retailers to update their policies and logistics strategies to align with consumer behavior and expectations.
Companies that have reverse logistics processes and systems in place to capture all the value possible can beat competitors coming and going.
To cost-effectively leverage an omni-channel strategy, it is vital to proactively plan for returns and align your operations accordingly.
Success in the secondhand phone market requires the ability to spot and adapt quickly to market trends. The right supply chain partners can help maximize earnings and navigate the uncertain terrain ahead.
The reverse logistics hazmat rule became effective immediately upon publication on March 31, 2016, making it critical that retail store owners and distribution managers get up to speed quickly. Here's how.
Supply chain sustainability, while good for the environment, can also be good for the bottom line if incorporated into a company’s supply chain strategy.
Customer returns are inevitable, and without a clear understanding and plan for managing returns, DIM weight expenses can easily challenge budgets and profitability.
As the need for the transportation of items with potentially sensitive data increases, companies must assess the data risks and work with an ITAD provider to deliver a secure chain of custody process flow.
Reassessing your reverse logistics plan for customer returns and excess inventory is a must in today’s retail environment. Look beyond traditional methods and approach this obsolete merchandise as an opportunity (versus a headache) to positively impact your business margin.
Value-added services that fall outside the realm of traditional supply chain solutions can save millions of dollars and create mutually beneficial, collaborative relationships.
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
A good reverse logistics program offers mobile device retailers and OEMs a world of opportunity.
Debunking these five myths helps retailers and manufacturers see the real value of dedicated returns management.
Shippers, carriers, manufacturers – everyone in the business of shipping Dangerous Goods needs to stay up to date on what’s going on in the industry.
A good reverse logistics program saves retailers money, makes customers happy, and serves as a competitive advantage.
Retailers try to head off peak season surprises by beginning their Christmas lists in the spring.
Manage reverse logistics to reduce costs and recover investment on damaged and expired products, and inventory returns.
When it comes to keeping up with demand, Game Stop's Bruce Kulp doesn’t play around.
Reverse logistics solutions can improve the bottom line, and reduce potential regulatory liabilities.
Companies must not only mitigate supply chain risk, but also understand the logistics of global recall management.
Liquidating overstocks and returned goods allows manufacturers and retailers to recover the items’ value.
Outsourcing reverse logistics to a third-party logistics provider offers shippers flexibility and cost savings.
China and Taiwan depend on one another; Emirates targets multimodal transportation infrastructure investment; Chile port strike ends, concerns remain; Free online returns stoke Canadian consumption but place onus on U.S. retailers; Europe looks to United States for re-shoring inspiration; Mondelez debuts new GS1 standard
Optimized reverse logistics processes provide a good customer experience and recover value from returned goods.
Processing defective returns and overstocks quickly helps retailers maximize the recovery rate on this inventory.
Planning for peak returns season can minimize processing costs and maximize recovery values of returned inventory.
Managing reverse logistics with a Lean outlook can not only improve profitability, but also add value for customers.
Reverse logistics presents an opportunity to streamline processes, reduce expenses, and increase asset recovery values.
With a global perspective, mobile device shippers can access additional markets to maximize recaptured device value.
Many companies turn to third-party logistics (3PL) providers to help manage returns processing. Selecting the right reverse logistics provider can help retain customers and save money.
While many factors influence customer loyalty, a well-run returns process has proven to drive repeat orders and improve consumer satisfaction. Paul Galpin of P2P Mailing outlines three points companies should consider when designing their reverse logistics.
Protective reusable dunnage can take the place of single- or limited-use corrugated or wood filler to move pallets and products securely in an environmentally conscious manner, writes Paul Fitzgerald of Paylode Cargo Protection Systems.
Co-locating reverse and forward logistics functions for consumer electronics instead of using a centralized returns model reduces transportation miles, touches, and facility overhead while increasing turn times.
Maintaining a nationwide network of reverse logistics facilities and skilled team of supply chain field analysts allows shippers to reduce transportation and handling costs and support sustainability efforts, writes Jeff Pepperworth, Inmar.
Software solutions can help shippers maximize value recovery from inbound shipments of returned material, writes Tamara Dwyer of TAKE Solutions.
Reverse logistics has become an area of high priority for companies looking to reduce costs, add efficiencies, and improve the customer experience, writes Steve Sensing, Ryder Supply Chain Solutions.
Nonprofit organization MedShare distributes recovered medical supplies to the places of greatest need.
Companies that combine the reduce, reuse, recycle mantra with the supply chain wisdom of managing costs and stamping out inefficiencies are developing reverse supply chains that help the Earth, the customer, and the bottom line.
These logistics challenges will define the remainder of 2019. Here's how shippers can determine the best approach to overcome them.
Fearing the flood of post-holiday returns? An optimized reverse logistics strategy may be the answer.
Up to 30 percent of e-commerce orders shipped to customers wind up coming back. Here's how smart retailers box up their reverse logistics strategies.
The recent massive recall of romaine lettuce teaches some lessons that will be helpful to anyone facing a future recall.
Although serial numbers were initially created to track production, they are an invaluable tool for reverse logistics. Here’s how to get the most out of serial numbers.
Crane Worldwide Logistics helps its client, a sporting goods manufacturer, develop the automated and physical logistics infrastructure required to seamlessly distribute its products to e-commerce, retail, and wholesale customers.
Minimizing costs and even making a profit in reverse logistics is critical to an e-commerce company’s health. Here are some ways to do that.
SMC³ will discuss the implications of the rising reliance on reverse logistics during our upcoming educational conference, Connections 2018, held June 25-27 at the Greenbrier in West Virginia.