Articles

Last Mile Delivery

Walmart Bets Big on Drones

Walmart Bets Big on Drones

Walmart is banking on drone deliveries to continue dominating both the last-mile delivery sector and the broader retail industry. This drone strategy is long-term and based on Walmart’s research showing that younger consumers (ages 18-35) are the most likely to use drone delivery services. Younger consumers, accustomed to organizing their lives around iPhones and apps, […]

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Rural Retailer Reroutes the Final Mile

Rural Retailer Reroutes the Final Mile

Customer service has always been a top priority for Blain’s Farm & Fleet, a family-owned, modern general store rooted in the traditions and culture of the Midwest. When the outcome of a decision to offer same-day delivery for online holiday shopping exceeded all expectations, the retailer decided to offer the option year-round.

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Delivery Workers Are Your Biggest Asset

Delivery Workers Are Your Biggest Asset

In the fast-paced world of logistics, where every minute counts and customer satisfaction is paramount, your workers are undeniably your biggest asset. As the frontline ambassadors of your brand, they navigate through the intricacies of mid- and last-mile deliveries and create lasting relationships that can impact your company’s business.

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White Glove Delivery: Meaning, Benefits, and Drawbacks

White Glove Delivery: Meaning, Benefits, and Drawbacks

In an era where customer satisfaction has become the cornerstone of many industries, the concept of “white glove delivery” has emerged as an emblem of exceptional service.  This premium service goes beyond traditional shipping, offering an enhanced delivery experience. But what exactly is white glove delivery, and when should you consider using it? What Is […]

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Greening the Last Mile

Greening the Last Mile

Last-mile delivery—the end stage of delivery from a pickup point or sortation center to a package’s final destination—is the most expensive aspect of the supply chain, from high fuel costs and address location to labor and first delivery failure. It also has the highest environmental impact of any other part of the supply chain.

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