Articles
Case Studies

Jill Hesselroth: Opportunity Knocks
Jill Hesselroth is vice president, global supply chain at Nortech Systems in Wayzata, Minn. An electronics manufacturing services provider, Nortech Systems produces wire and cable assemblies and printed circuit board assemblies, and provides diagnostic repair and integration services. Responsibilities: Analyzing the company’s supply chain to identify opportunities for improvement, then implementing those improvements. Experience: Various […]
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Managing Inbound Transportation: All On Board FOB
Tire importer TBC Corporation converts its inbound transportation to free-on-board terms and rolls out a supply chain transformation.
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Ryan Gellert: Climbing High
Ryan Gellert is vice president, supply chain management at Black Diamond Equipment, a mountain sports products company. Headquartered in Salt Lake City, Utah, Black Diamond operates manufacturing and distribution facilities there and in Southeast China; a sewing plant in Calexico, Calif.; a marketing office in Yokohama, Japan; and a sales, marketing, and distribution operation near […]
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Getting a Handle on Transportation Costs
Plumbing fixture manufacturer TOTO Global Group taps a third-party logistics provider to benchmark freight spend.
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Katie Reuland: Down to Business
Katie Reuland is operations director at Down, Etc., a San Francisco-based firm that makes and markets bedding items such as down comforters, pillows, featherbeds, and robes. The company markets its products primarily to upscale and boutique hotels in the United States, Ireland, France, Italy, and Panama. Responsibilities: Maintaining inventory; managing a third-party distribution partner; working […]
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CSA Compliance Through TMS: A Beauty of an Idea
To comply with CSA 2010 regulations, global cosmetics company L’Oreal USA makes up a qualification program that holds carriers to high safety standards.
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Angela Duesterhaus: Joining the Jet Set
Angela Duesterhaus is logistics and export compliance manager at PAS Technologies. Headquartered in North Kansas City, Mo., PAS repairs and overhauls aerospace and industrial components such as gas turbine engines, airframe parts, and oil field equipment. Along with its facilities in North Kansas City, the company runs operations in Ohio, Florida, Arizona, Singapore, Ireland, and […]
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Delivering a Slice Of Fresh Supply Chain Solutions
To help manage rapid expansion, Papa John’s orders an inbound/outbound logistics operations solution—with the works.
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David Fisher: Raising the Roof
David Fisher is director of global logistics at Johns Manville, a leading engineer and manufacturer of residential and commercial insulation, roofing materials, and engineered products. Responsibilities: Managing inbound and outbound activities, including international logistics and compliance. Experience: Air export agent, Schenker International; various positions, culminating in district vice president, Danzas AEI (now DHL-DGF); global logistics […]
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Import Data: It’s in the Bag
Computer carrying case manufacturer Targus gets a handle on duty drawback with global trade management software, unloading paperwork and packing in 30 percent higher refunds.
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Ron Harris: Getting to the Essence
Ron Harris is chief logistics officer at Young Living Essential Oils, which grows, distills, produces, and markets essential oils created to promote good health. It also makes nutritional supplements and personal care items containing the oils. Responsibilities: Manufacturing, purchasing, warehousing, distribution, transportation, facilities, and real estate. Experience: Buyer, Chipman’s & Taylor’s; assistant buyer and department […]
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Distribution Network Optimization: Repairing Cracked Supply Chain Design
After its acquisition by Belron SA in 2007, vehicle glass manufacturer Safelite polished its supply chain to a shine. Now it clearly sees increased distribution efficiency, enhanced customer service, and lower costs.
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The Secret Ingredient For Inventory Accuracy
Taking a can-do approach, tomato canner Red Gold achieves 99-percent inventory accuracy with bar-coding and wireless data collection.
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Raising a Glass to Better Beverage Management
Faced with processing more than 63,000 orders each year, the Manitoba Liquor Control Commission tapped a merchandising optimization and demand-based replenishment solution to keep the booze cruising into stores.
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Jennifer Burkhardt: What’s Brewing?
NAME: Jennifer Burkhardt TITLE: Transportation manager, specialty coffee business unit COMPANY: Green Mountain Coffee Roasters, since 2008 PREVIOUS EXPERIENCE: Network manager, strategic accounts manager, Schneider National; traffic coordinator, Seal Graphics Technologies; transportation analyst, Eagle Global Logistics; transportation manager, account manager, Central Refrigerated Service; transportation manager, corporate, Pacific Cycle. EDUCATION: BS, public administration, Upper Iowa University; […]
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When Just Enough Goes All the Way
In the midst of organizational change, furniture retailer Design Within Reach upgrades its demand forecasting and replenishment system to better control inventory.
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David Ayers: Embarking on an ERP World Tour
NAME: David Ayers TITLE: Lead business analyst, warehouse management, since September 2010 COMPANY: Newell Rubbermaid, East Longmeadow, Mass. PREVIOUS EXPERIENCE: Transportation manager, training manager, U.S. Army, 27th Transportation Battalion; logistics manager, manufacturing manager, Jacobs Vehicle Systems —Danaher Corp.; financial advisor, UBS Paine Webber; shift supervisor, Jacobs Vehicle Systems; distribution and transportation manager, Lenox-Newell Rubbermaid EDUCATION: […]
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Colgate Logistics Delivers Smiles
Cutting logistics costs makes management happy. Sharing savings and collaborating to improve efficiency makes customers and suppliers happy. And when it all hits the bottom line, even Colgate’s investors start smiling.
Read MoreCheryl Harrity: Cooking Up World-Class Service
NAME: Cheryl Harrity TITLE: Corporate director of supply chain COMPANY: MGP Ingredients, Inc., Atchison, Kansas, since 2010 PREVIOUS EXPERIENCE INCLUDES: Traffic specialist, fleet supervisor, warehouse supervisor, Acme Markets; consultant, logistics practice, KPMG Peat Marwick; vice president of transportation, CS Integrated; professor, Letter of Appointment, University of Nevada, Reno; practice lead, supply chain, APQC; partner, NaviChain […]
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Brian Hatfield’s Supply Chain Stylings
NAME: Brian Hatfield TITLE: Vice president of supply chain COMPANY: KPSS Inc., Linthicum, Md., since 2006 PREVIOUS EXPERIENCE: Production supervisor, The Dial Corp.; logistics manager, Sealright/Hutemaki; general manager, Lake River Corp.; regional logistics manager, director of supply chain, Alcoa Corp. EDUCATION: BS, finance and production management, Illinois State University, 1985; MBA, Keller Graduate School of […]
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