Articles

Commentary

Perry Belcastro

Fine-Tuning Fulfillment for Happy Holidays

Black Friday, Cyber Monday, and the holiday season are fast approaching. For many companies, including retailers and online merchants, the holidays are the year’s peak sales period. With so much on the line, it is critical to be prepared. Today’s consumers have no tolerance for inaccurate orders, delayed shipments, or unresponsive customer service. They expect […]

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Felecia Stratton

All Aboard a Modal Conversion

Intermodal is crossing over. In August 2013, U.S. domestic traffic averaged 257,795 units per week, the highest weekly average ever recorded, according to the Association of American Railroads. All indications suggest intermodal growth will continue to roll. As over-the-road shippers embrace the efficiency, economy, and sustainability of shifting truck shipments to rail, a conversion is […]

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Ed Glassman

Automating B2B Payments: The Next Frontier

When it comes to automation in B2B payments, we have a long way to go. Too often, payments are disconnected from the underlying commercial transaction, creating problems from proper initiation to reconciliation. Automating B2B payments is challenging for many reasons. Selling a product or service and getting paid are often two different processes. Anyone who […]

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John Woods

Creating More Intelligent Supply Chains with BI Technology

For suppliers in today’s business world, having a firm grasp on supply chain and logistics issues is a top concern. As internal operations and external supply-chain activities become more complex, these companies depend on current information to optimize productivity, improve customer service, and minimize expenses. Business intelligence (BI) technology improves supply chain operations by helping […]

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Keith Biondo

5 Trucking Trends on the Table

Our Annual Trucking Issue offers a buffet of valuable information for you to chew on and digest. Here are five key takeaways that will whet your appetite for more: 1. Sharing of information, shipments, assets, and space is on the upswing. For example, OEMs and auto parts suppliers who were previously reluctant to divvy up […]

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John Fowler

Study Up on Supply Chain Graduate Degrees With Added Value

As supply chain networks become increasingly complex, with tighter deadlines and greater financial risks from disruptions, many supply chain professionals seek graduate-level education and credentials to assist them in their current positions or to advance their careers. Many universities offer master of science degrees in supply chain management (SCM), but a new trend is emerging: […]

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John T. Costanzo

U.S./Canada Border Clearance: It’s Not as Easy as You Think

Many U.S. companies underestimate the complexity of shipping to Canada, thinking of it almost as an extension of their own country. Geographic proximity, shared language, and common culture leave the impression that sending goods across the border should be a breeze. Yet increasingly stringent security mandates, bureaucratic customs requirements, and a battery of taxes, tariffs, […]

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Curtis Greve

Discovering the Value of Reverse Logistics

Some people think of reverse logistics—the process of removing assets from their primary use channel to a secondary channel to maximize the assets’ value—as only handling customer returns or defective goods. But defective items account for only about 25 percent of the total value of all assets processed in reverse logistics operations. Recalled product, overstocks, […]

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Linda Taddonio

The Five New Rules of E-commerce and the Path to Successful B2B Online Sales

Does business-to-business e-commerce figure prominently in your organization’s strategic plans? If not, you are missing a key inflection point emerging in the market today. Industry analyst firm Forrester estimates the B2B e-commerce market is expected to reach $559 billion by the end of 2013. This significant opportunity has been recognized by Internet heavyweights Amazon and […]

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