Articles
Commentary
Seeking Innovation? Stop IT Overspending
Today’s supply chain is one of the most exciting arenas for business innovation. Mobility, cloud computing, big data, and new production techniques such as 3-D printing are breaking down barriers between retailers, consumers, manufacturers, and suppliers. The technology trends driving supply chain innovation are also driving IT costs through the roof. Eighty-nine percent of IT […]
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Visions of Customer Service
Tighter links are being forged between customer service and logistics in the retail supply chain. As competition between traditional and online shopping choices heats up, expedited transportation offerings and blended supply chain networks play a pivotal role. Simply put, delivery speed and logistics agility provide the customer service levels needed to win. The main advantage […]
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Tapping Technology To Improve Lean Warehouses
Lean is traditionally thought of as a methodology for using visual signals, optimized layouts, and streamlined processes to improve material and information flow. But technology also plays a critical role in Lean operations, especially for companies managing global supply chains. Implementing forecasting, advanced planning and scheduling, distribution requirements planning, and transportation and warehouse management systems […]
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Improving Efficiencies and Costs in the Energy Supply Chain
Maintenance, logistics, and materials management professionals in upstream and downstream production are facing challenging times. Price volatility and increasing operating costs are causing energy companies to scrutinize sourcing strategies and the costs associated with vendor managed inventory (VMI), consignment, and integrated supplier programs. Additionally, more difficult oil and gas extraction methods — such as tar […]
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Optimized Operations Are Green Operations
Many companies in the ocean shipping industry are coping with increasing operating costs, below break-even performance, and aggressive price competition. Under these circumstances, the environmental impact of shipping, and ways to minimize its harmful emissions, are pushed into the shadow of more urgent cost-cutting activities. In the meantime, governments around the world continue introducing environmental […]
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Shining the Light on Pioneers and Prospects
During its annual conference in October, the Council of Supply Chain Management Professionals (CSCMP) commemorated its 50th anniversary. Important milestones like this breed nostalgia. Understandably, then, much of this year’s conference in Denver focused on honoring pioneers who helped shape our industry. While it was interesting to look back, many conversations I had with CSCMP […]
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Plan Early for Peak Returns Season
By late fall, supply chain executives worldwide are well prepared for the high-volume year-end holiday season. But following close behind it is peak returns season. Now is the time to plan for managing the returns, overstocks, and recalls businesses will process between mid-December and early March. During peak returns season, companies handle up to 45 […]
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Nearshoring in Mexico: The Benefits of Shared Borders
Offshore manufacturing has been synonymous with the Pacific Rim for decades, and it’s still often the best option for saving a line of business that might otherwise decline because of rising labor costs. As the offshoring trend has progressed, however, the drawbacks of moving production far from demand have become more obvious. For example, the […]
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Using SmartWay Data to Inform Transportation Purchasing Decisions
In 2014, SmartWay will celebrate 10 years of providing the transportation industry with tools to measure, benchmark, and take action to reduce greenhouse gas emissions and improve fuel efficiency. Partnering with groups such as SmartWay allows shippers and third-party logistics (3PL) providers to equip themselves with actionable data and, in turn, use that information to […]
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Putting a Lean Spin on Reverse Logistics
Reverse logistics—the processes involved with handling products returned by customers—is often overlooked during supply chain planning. As a result, it is frequently a source of waste, because companies lack Lean procedures for handling defective, damaged, mislabeled, or incorrectly shipped items when customers return them. Recently, businesses have started paying more attention to their reverse logistics […]
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How Will the Affordable Care Act Impact Shippers?
Companies large and small are assessing the impact the Patient Protection and Affordable Care Act (PPACA) will have on employee benefits. The mandates of the act start Jan. 1, 2014, and employers are examining a variety of responses. Shippers must not only face the question of how this legislation relates to their own operations and […]
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Fine-Tuning Fulfillment for Happy Holidays
Black Friday, Cyber Monday, and the holiday season are fast approaching. For many companies, including retailers and online merchants, the holidays are the year’s peak sales period. With so much on the line, it is critical to be prepared. Today’s consumers have no tolerance for inaccurate orders, delayed shipments, or unresponsive customer service. They expect […]
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All Aboard a Modal Conversion
Intermodal is crossing over. In August 2013, U.S. domestic traffic averaged 257,795 units per week, the highest weekly average ever recorded, according to the Association of American Railroads. All indications suggest intermodal growth will continue to roll. As over-the-road shippers embrace the efficiency, economy, and sustainability of shifting truck shipments to rail, a conversion is […]
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Automating B2B Payments: The Next Frontier
When it comes to automation in B2B payments, we have a long way to go. Too often, payments are disconnected from the underlying commercial transaction, creating problems from proper initiation to reconciliation. Automating B2B payments is challenging for many reasons. Selling a product or service and getting paid are often two different processes. Anyone who […]
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Creating More Intelligent Supply Chains with BI Technology
For suppliers in today’s business world, having a firm grasp on supply chain and logistics issues is a top concern. As internal operations and external supply-chain activities become more complex, these companies depend on current information to optimize productivity, improve customer service, and minimize expenses. Business intelligence (BI) technology improves supply chain operations by helping […]
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5 Trucking Trends on the Table
Our Annual Trucking Issue offers a buffet of valuable information for you to chew on and digest. Here are five key takeaways that will whet your appetite for more: 1. Sharing of information, shipments, assets, and space is on the upswing. For example, OEMs and auto parts suppliers who were previously reluctant to divvy up […]
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Study Up on Supply Chain Graduate Degrees With Added Value
As supply chain networks become increasingly complex, with tighter deadlines and greater financial risks from disruptions, many supply chain professionals seek graduate-level education and credentials to assist them in their current positions or to advance their careers. Many universities offer master of science degrees in supply chain management (SCM), but a new trend is emerging: […]
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U.S./Canada Border Clearance: It’s Not as Easy as You Think
Many U.S. companies underestimate the complexity of shipping to Canada, thinking of it almost as an extension of their own country. Geographic proximity, shared language, and common culture leave the impression that sending goods across the border should be a breeze. Yet increasingly stringent security mandates, bureaucratic customs requirements, and a battery of taxes, tariffs, […]
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Discovering the Value of Reverse Logistics
Some people think of reverse logistics—the process of removing assets from their primary use channel to a secondary channel to maximize the assets’ value—as only handling customer returns or defective goods. But defective items account for only about 25 percent of the total value of all assets processed in reverse logistics operations. Recalled product, overstocks, […]
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The Five New Rules of E-commerce and the Path to Successful B2B Online Sales
Does business-to-business e-commerce figure prominently in your organization’s strategic plans? If not, you are missing a key inflection point emerging in the market today. Industry analyst firm Forrester estimates the B2B e-commerce market is expected to reach $559 billion by the end of 2013. This significant opportunity has been recognized by Internet heavyweights Amazon and […]
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