Lynn A. Westmoreland

On a Roll: How a New Auto Plant Revived a Town

Six years ago, West Point, Ga., was on the brink of becoming a ghost town. More than 16,000 of the town’s factory jobs disappeared in the past 20 years, leading to high unemployment, a low standard of living, and a lost sense of community. But then, something amazing happened. In 2006, South Korean car company […]

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Dr. Oliver Hedgepeth

Online Education: An Ideal Medium for Logistics Professionals

Although continuing education offers logistics professionals many benefits, long hours, shift schedules, travel, and jobs in remote locations can make attending classes difficult. Online education has quickly emerged as a preferred learning method for logistics professionals. Today’s online classroom offers dynamic peer interaction, based more on real-world, practical applications than traditional theory. This focus enables […]

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Karen Lobdell

Are You Effectively Managing Supply Chain Risk?

The events of Sept. 11, 2001, changed the way global businesses operate. The need for supply chain transparency has expanded beyond shipment tracking to include knowing trading partners’ background, the processes they handle, and the risk inherent at each stage of the supply chain from the factory floor to ultimate destination. Many regulations affect the […]

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Brendan Lowe

5 Steps to Improving Food Product Traceability

Food safety represents a pressing concern for consumers and food retailers. Several high-profile incidents have cost billions due to sickened consumers, lost sales, and contaminated products. If these occurrences have taught U.S. retailers anything, it’s that the ability to react swiftly and appropriately to food-related issues is essential. The passage of the U.S. Food and […]

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Trent Dye

How Carriers Keep Great Drivers Behind the Wheel

Motor carriers face a constant loss of qualified drivers, with some experiencing up to 150-percent turnover annually. Replacing a driver costs carriers $12,000 to $15,000 in separation, replacement, and training costs—a significant hit to their bottom line. High driver turnover also undermines carrier safety performance and customer service. To meet shipper demand, some carriers attempt […]

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Sunny Nastase

Launching a Sustainability Initiative Can Be as Easy as 1-2-3

Over the past decade, sustainability has evolved from a buzzword to an established component of good business. While some organizations and industries may have operations that naturally lend themselves to sustainability efforts, all companies should be empowered to review their shipping and supply chain operations through the lens of sustainability. Sustainability programs are not one-size-fits-all […]

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Keith Biondo

Delivering the Final Smile

It’s dangerous to take a "hands-off" approach to customer service. That’s the conclusion of a recent CAPS Research report authored by Mei Li, PhD at Lehigh University. Relying only on carriers and service providers to drive the final customer service experience, warns Dr. Li, puts you at risk of having service failures that can trash […]

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Anne Barry

Warning! Dangerous Lack of Support for Hazmat Professionals Ahead

It is often said that dangerous goods handling compliance becomes an issue only when a non-compliant situation is discovered. The better dangerous goods professionals perform, the less necessary they appear. Lack of recognition for dangerous goods management professionals’ contributions, increasingly complex global transportation regulations, and insufficient career development opportunities may prevent the most qualified management […]

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Joe LaFergola

VMS Lifts Warehouse Labor Productivity

Tracking lift truck operator time can be a challenge for warehouse managers. The Occupational Safety and Health Administration (OSHA) requires lift truck operators to complete a pre-operation checklist before starting each shift. This inspection involves ensuring that the truck is working properly, and looking for signs of potential problems, such as hydraulic leaks. A recent […]

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Tom Sanderson

The Safety Measurement System: A Flawed Assessment of Motor Carrier Conduct

Developed to support the Federal Motor Carrier Safety Administration’s (FMCSA) Compliance, Safety, Accountability (CSA) initiative, the Safety Measurement System (SMS) methodology is intended to monitor motor carrier and commercial motor vehicle driver safety performance. It must pass rigorous review before it becomes law. Under the Administrative Procedure Act, the FMCSA must consider the effect these […]

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Lorcan Sheehan

Safeguarding Your Supply Chain Against Rising Fuel Prices

Rising fuel prices have affected most supply chains through fuel surcharges or increased component and operating costs. By planning ahead and evaluating where your supply chain activities are performed, as well as your current processes, you can face these challenges head-on and reduce the impact on your operations and the bottom line. Prepare your supply […]

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Keith Biondo

@Home With Demand-Driven Logistics 

I recently got into a discussion with a reader about the most important developments in logistics during the past decade. “Mainstreaming of the term ‘logistics’ by UPS ranks right up there,” he said. “Civilians” just don’t understand what you do, the complexity of the challenges you face, or the intelligence, dedication, and hard work you […]

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Julian Keeling

Shipper’s Choice: One Freight Forwarder or Many?

Many shippers rely on forwarders as key building blocks in creating and implementing a logistics program. Some use a single forwarder or third-party logistics provider to forge and maintain supply chain links. Others choose a multi-forwarder approach. Which is best for your team? GOING SOLO Advantages of using a single forwarder include: Accountability. Mistakes can […]

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Ralph Lieberthal

RFID and Supply Chain Visibility: You Can’t Manage What You Can’t See 

Smart companies are striving to reduce costs, improve service, and increase return on investment throughout the supply chain. Automation-based solutions can play a crucial role in meeting those goals, and many organizations consider radio-frequency identification (RFID) technology a major force in transforming global supply chain automation and visibility. It’s hard to manage what you can’t […]

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Steve Vinsik

Strengthening International Cargo Security

The global supply chain is only as strong as its weakest link. Shippers and service providers face a dynamic security landscape subject to government regulations and evolving risks. They need to focus on identity verification as a key first step to strengthening cargo security. Positively identifying who is sending a package provides vital data. Not […]

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Felecia Stratton

Intermodal: A Means, Not an End 

Intermodal transportation has always been an integral part of the supply chain. Around U.S. ports, it’s a capacity aggregator and transshipment accelerator for imports and exports flowing through congested hubs. On the domestic side, intermodal is a freight economizer, reducing transport costs by rationalizing long-haul bulk moves between road, barge, rail—and occasionally air. For many […]

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