Articles
Commentary
Fine-Tuning Fulfillment for Happy Holidays
Black Friday, Cyber Monday, and the holiday season are fast approaching. For many companies, including retailers and online merchants, the holidays are the year’s peak sales period. With so much on the line, it is critical to be prepared. Today’s consumers have no tolerance for inaccurate orders, delayed shipments, or unresponsive customer service. They expect […]
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All Aboard a Modal Conversion
Intermodal is crossing over. In August 2013, U.S. domestic traffic averaged 257,795 units per week, the highest weekly average ever recorded, according to the Association of American Railroads. All indications suggest intermodal growth will continue to roll. As over-the-road shippers embrace the efficiency, economy, and sustainability of shifting truck shipments to rail, a conversion is […]
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Automating B2B Payments: The Next Frontier
When it comes to automation in B2B payments, we have a long way to go. Too often, payments are disconnected from the underlying commercial transaction, creating problems from proper initiation to reconciliation. Automating B2B payments is challenging for many reasons. Selling a product or service and getting paid are often two different processes. Anyone who […]
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Creating More Intelligent Supply Chains with BI Technology
For suppliers in today’s business world, having a firm grasp on supply chain and logistics issues is a top concern. As internal operations and external supply-chain activities become more complex, these companies depend on current information to optimize productivity, improve customer service, and minimize expenses. Business intelligence (BI) technology improves supply chain operations by helping […]
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5 Trucking Trends on the Table
Our Annual Trucking Issue offers a buffet of valuable information for you to chew on and digest. Here are five key takeaways that will whet your appetite for more: 1. Sharing of information, shipments, assets, and space is on the upswing. For example, OEMs and auto parts suppliers who were previously reluctant to divvy up […]
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Study Up on Supply Chain Graduate Degrees With Added Value
As supply chain networks become increasingly complex, with tighter deadlines and greater financial risks from disruptions, many supply chain professionals seek graduate-level education and credentials to assist them in their current positions or to advance their careers. Many universities offer master of science degrees in supply chain management (SCM), but a new trend is emerging: […]
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U.S./Canada Border Clearance: It’s Not as Easy as You Think
Many U.S. companies underestimate the complexity of shipping to Canada, thinking of it almost as an extension of their own country. Geographic proximity, shared language, and common culture leave the impression that sending goods across the border should be a breeze. Yet increasingly stringent security mandates, bureaucratic customs requirements, and a battery of taxes, tariffs, […]
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Discovering the Value of Reverse Logistics
Some people think of reverse logistics—the process of removing assets from their primary use channel to a secondary channel to maximize the assets’ value—as only handling customer returns or defective goods. But defective items account for only about 25 percent of the total value of all assets processed in reverse logistics operations. Recalled product, overstocks, […]
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The Five New Rules of E-commerce and the Path to Successful B2B Online Sales
Does business-to-business e-commerce figure prominently in your organization’s strategic plans? If not, you are missing a key inflection point emerging in the market today. Industry analyst firm Forrester estimates the B2B e-commerce market is expected to reach $559 billion by the end of 2013. This significant opportunity has been recognized by Internet heavyweights Amazon and […]
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Moving Logistics Technology to the Cloud Dispels the Fog of Uncertainty
Cloud computing offers democracy to logistics and transportation providers, putting small and mid-sized providers on the same playing field as large global companies. With a strong technology platform, cloud computing can serve as a logistics company’s differentiator for its intellectual capital and other critical information and data. The advantages for logistics companies of moving to […]
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Expecting the Unexpected: The True Test of Leadership
Regardless of whether you run a global organization or are just starting your logistics career, you already know that no two days in this business are ever alike. Every day is unique depending on what customers are being served, and where their goods are being shipped. Some days require more fortitude than others, however. Issues […]
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Three Top Myths About Foreign Trade Zones Dispelled
When supply chain and logistics managers think Foreign Trade Zone—the program that allows companies to defer paying customs duties, fees, and taxes on merchandise imported into the United States until consumed, used in construction, or leaving the zone—several adjectives come to mind. Usually those descriptors are not: smooth, cost-effective, and easy to manage. Instead they […]
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We’re All in This Together: Teamwork in a Lean Workplace
While some Lean practitioners focus on manufacturing pioneer Taiichi Ohno’s Seven Wastes (transportation, inventory, motion, waiting, overproduction, overprocessing, and defects), many add an eighth waste: behavioral waste, or under-utilized employees. It takes a real change management effort to successfully implement a Lean program—especially when it involves changing workers’ habits. Someone who has been doing a […]
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When Government Oversight of Motor Carriers Fails, Shippers Pay
While overall truck accident rates have been trending lower over the past several years, avoidable carrier accidents are still common. Comprehensive safety compliance reviews (CRs) by the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA) protect lives and property. In the year after a CR is conducted, crashes decrease 16.3 percent, according to […]
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Consumer Electronics and Reverse Logistics: Play It Again
Shoppers return between 11 and 20 percent of consumer electronics devices, according to industry experts. While returns are the beginning to device recovery, all the steps in the reverse logistics process, including repair/refurbishment and remarketing, can be improved. Recognizing the importance of reverse logistics in maintaining and growing profit margins, many consumer electronics manufacturers and […]
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Keeping Track of Time
If your average day is anything like mine, you face an endless barrage of internal emails, corporate memos, newsletters, and once-in-a-lifetime opportunities to refinance a home loan. Spam filters, email notifications, and custom preferences help organize this self-perpetuating info soup, making it easier to manage communications—then act according to priority. Complicating matters is the reality […]
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Get Airborne with Asset Tracking
In today’s complex global supply chain, transportation delays, security issues, and spoiled or lost cargo too often disrupt the distribution process. In air transportation, cargo often travels via multiple airports, airlines, ground handlers, and across geographies, creating ample opportunity for problems to occur. While other transport modes have had the benefits of GPS technology to […]
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New Transatlantic Trade Pact Could Be Favorable “TTIP-ing” Point for Logistics Sector
In announcing the start of negotiations to forge a new trade agreement between the United States and the 27-nation European Union (EU), British Prime Minister David Cameron said at the G-8 summit meeting held in Northern Ireland in June 2013 that there is "no better way to drive growth and prosperity around the world" than […]
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Business Process Improvement? Flexibility.
In his futile search for the Fountain of Youth, Ponce de León walked right past untold riches. If you are not evaluating your third-party logistics providers for their ability to drive strategic improvements in your enterprise, you may be doing the same thing. Thirty-three percent of respondents to our annual 3PL Perspectives market research survey […]
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Finding Supply Chain Feng Shui
Business process improvement is especially important in today’s economic climate. Businesses are sensitive to fixed costs when the economy is swinging like a pendulum. There’s shared recognition that they have to stick to their principal business to grow out of the recession; and logistics execution and supply chain excellence is too important to ignore. That’s […]
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