Articles
Thought Leaders

Information Access Differentiates Transportation Providers
Q: What are the most important elements of an information technology (IT) strategy for participants in the transportation chain? A: Strategically, there is only one IT goal: to differentiate your service from your competitors. Tactically, you need to figure out how to deploy mobile computing for customer- and employee-facing iPad and smartphone applications. Today, information […]
Read More
Collaborative Visibility for Optimum Efficiency and User Experience
Q: Why is collaborative visibility important? A: Supply chains have become extremely complex and fluid. The number and variety of products has exploded, lifecycles have shrunk, and interdependencies between organizations are at an all-time high. Natural disasters such as Japan’s tsunami in March 2011 showed that a major global event can have a far-reaching impact […]
Read More
For Truck Financing, Bank on a Transportation Expert
Q: What is the current market for financing and leasing commercial trucks and equipment? A: Generally, the trucking industry is experiencing a favorable banking and finance market as most commercial banks continue to show relatively healthy interest in financing revenue equipment. Borrowing rates are near all-time lows, so locking in equipment financing today is appealing […]
Read More
With WMS, Small Businesses Can Do It All
Q: How can smaller companies respond to the supply chain demands of their large customers? A: The best way for suppliers to respond is to manage their own segment of the supply chain as efficiently as possible. They must optimize their inventory and distribution operations by applying the proper resources—human, financial, and technological—to drive excellence […]
Read More
Asset-Based Carriers Give Shippers an Advantage
Q: What are the advantages of sourcing supply chain solutions directly through asset-based providers? A: When capacity becomes tight, maintaining relationships with asset-based carriers gives shippers—and non-asset solution providers who partner with us—the peace of mind of knowing their supply chain and service will remain seamless and fluid. When capacity is constrained, communication is essential […]
Read More
Choosing the Right WMS For Your Business
Q: The WMS selection process seems to be based on spreadsheets and feature-driven lists of requirements. Is this the best place to start? A: Many consultants and professional organizations suggest companies can select a WMS by reviewing standard feature lists, conducting a conference room pilot, and adding customization as needed to deliver the design and […]
Read More
Available Capacity Brings Value to Today’s Logistics Buyers
Q: From your perspective as a truck capacity provider, where is the balance between demand for trucking services and the currently available truck capacity? A: It has been reported that up to 20 percent of truckload capacity that existed in 2007 is gone. Some carriers are failing to deliver on time, and the day may […]
Read More
Co-locating Reverse and Forward Logistics Unlocks Value of Returns
Q: Why is reverse logistics an important function in today’s consumer electronics supply chain? A: Companies are trying to extend product lifecycles, as well as maximize asset recovery value. If they spend money to make a product, they want to recapture as much of the original cost as possible. Consider that 65 to 70 percent […]
Read More
Developing a Comprehensive Transportation Strategy
Q: What advice do you have for companies attempting to optimize their inbound freight? A: It’s worth the effort. Traditionally, companies have focused on low-hanging fruit, such as improving efficiencies and reducing outbound transportation costs. Overlooked is the more difficult task of managing inbound transportation, which can often be multi-modal, multi-leg, and international. Companies need […]
Read More
SaaS-Based TMS Empowers Global Freight Management
Q: What are the biggest challenges facing shippers in today’s economic environment? A: In today’s volatile market, managing transportation domestically and globally is a key factor for a more efficient and cohesive supply chain. Many businesses still use manual methods to manage freight, with no way to measure service or performance. Other companies are bound […]
Read More
3PLs Control Loads to Provide Shippers Superior Service
Q: Third-party logistics (3PL) companies face many challenges with each shipment they manage. Why is it critical for 3PLs to take control of their shipments? A: In today’s difficult economy, shippers look for efficiencies such as maintaining smaller inventories and scheduling employees to unload freight at key consumption and/or distribution times. This demand only increases […]
Read More
Harnessing the Power of Information Technology
Q: How do you squeeze the most reliability, accuracy, and cost efficiency out of today’s supply chain? A: Smart information technology (IT) is fundamental to success. Leading manufacturers know the importance of effective logistics management. Getting your product to the right place, just in time, and exactly as the retailer demands is crucial to the […]
Read More
Tech Tools Serve Retailers’ Diverse Needs
Q: What do retailers need to know about working with 3PLs today? A: Retailers are challenging third-party logistics (3PL) providers to supplement their offerings with a broader range of services. To obtain and retain business, 3PLs must meet retailers’ diverse reporting, visibility, and delivery needs—yet not increase their cost structure. Achieving this goal is particularly […]
Read More
Supply Chain Control Towers Offer a Bird’s-Eye View
Q: How can companies better manage their supply chains to gain competitive advantage? A: Over the past year, the concept of a supply chain control tower has been gaining momentum. A control tower is a single command center for visibility, decision-making, and action, based on real-time data. “A supply chain control tower is a central […]
Read More
Improving Reverse Logistics Moves Shippers Forward
Q: How can shippers improve their reverse supply chain? A: Amid today’s higher fuel and transportation costs, technology becomes critical as companies search for efficiencies within the supply chain. The reverse supply chain has historically been viewed as a cost center and is often overlooked as a place where profit can be found. In the […]
Read More
Helping Shippers Do More With Less
Q: What challenges or issues are shippers facing in an era of globalization? A: Our world has certainly become a much smaller place, but our challenges have only increased. Coupled with a tough economic climate, the need for greater supply chain visibility is paramount. Transportation costs over the past several years have come under greater […]
Read More
Tracking Rugged Tablets
Q: It seems that tablet computers are growing in popularity. Is this true in our field, where conditions can be difficult? A: Although the tablet has been available for years, it is receiving renewed attention for its combination of an easy-to-read display and keypad-free data entry and retrieval. Tablets offer several advantages over notebook computers […]
Read More
Warehouse Automation Management Goes Mobile
Q: Consumer devices, such as smartphones, are becoming more common in warehousing applications. How is the personal wireless space affecting the industrial/commercial wireless space? A: The form, function, and ease of use industry decision-makers experience when using their personal mobile devices is affecting their expectations of enterprise devices. It is driving demand for smaller and […]
Read More
Making a Business Case for Lean MHE
Q: What are the biggest cost drivers in a distribution center? A: Distribution centers are driven by four primary costs. Labor is usually the largest cost, which is why companies focus on it so much. Second is the building itself. Third are the IT systems necessary to support the operation. Finally, there’s materials handling equipment […]
Read More
Second-Generation Logistics Software: Accessible Anywhere
Q: What is the latest logistics software trend? A: Transportation management systems (TMS) have morphed into communication hubs with Web and mobile access. The PC user interface for employees—while still crucial—is becoming much less important than it once was. Q: How can that be? The first generation of software focused on employees adding and viewing […]
Read More