Articles
Supply Chain

Trends—August 2016
If It Ain’t Broke…Keep It That Way Manufacturers are seeing big benefits from providing maintenance training. Just 40 hours of maintenance training per employee per year can net as much as a 127-percent return on investment, says a new study from Advanced Technology Services (ATS), a manufacturing maintenance consultancy. The study collected data from 1,189 […]
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Global Logistics—August 2016
U.S./Mexico Border Project Takes Off Wait To address customs clearance delays and waiting times at the U.S./Mexico border, U.S. Customs and Border Protection (CBP) and Mexico’s Tax Administration Service (SAT) launched the Unified Cargo Processing pilot program at Arizona’s Port of Nogales, Mariposa Commercial Facility. The project is posting positive results in its initial stages. […]
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Keys to Customer Retention in a Competitive Environment
Q: What do you attribute to be the most significant key factor with customer retention in today’s competitive marketplace? A: Value over price seems to be an old adage that still is true even in today’s market. A key contributor to this is having local sales effort, and knowing customer requirements. Being able to provide […]
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What You Need to Know About Nearshoring
Q: When a company begins a nearshoring initiative in Mexico, what is the best way to expand its supply chain to meet the future need without disrupting the service their customers have come to expect? A: When a company initiates a nearshoring program, it is critical to have a partnership with a transportation and logistics […]
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Complying With Big-box Retailer Requirements
Complying with big-box retailer regulations is not a one-person job for 3PLs. An integrated team approach is the best way to ensure your company, as a logistics provider, is able to be absolutely reliable to the retailer. Specifically, customer service, compliance, and transportation and operational services equally aid in the assurance of complying with big-box […]
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Multiple Channels Are Making Supply Chains More Complex
The global consumer packaged goods (CPG) logistics market is forecast to grow at a compound annual growth rate of 5.98% from 2016 to 2020, according to a Research and Markets study entitled Global CPG Logistics Market 2016-2020. For CPG logistics providers who are looking for and finding new ways of helping customers get their products […]
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Global Retail Expansion: The Convergence of Marketing, Customer Service, and Supply Chain Strategies
As the global market becomes ever more connected, more and more retailers are struggling to keep up with their international expansion. Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations. Wisely, this is where many are seeking assistance, and […]
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Self-Improving Supply Chains Have Arrived
Imagine a world where supply chain planning systems can mold themselves into their environment, adapt, and improve as the business changes. Imagine systems that can monitor user behavior as well as customer and supplier anomalies, and advise accordingly. These are self-repairing supply chains. Imagine no more. With advances in processor speed and abundance of memory, […]
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How to Attract the Best Supply Chain Talent
Everyone in the supply chain management field feels the crunch for frontline, technical, and management talent. Today, leading companies are expanding their talent search from traditional technical sources, such as engineering programs, to include a new area: business schools. The demand for technically oriented people who understand business and possess soft skills such as communication, […]
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Black Swan Events: Planning for Supply Chain Resiliency
Major supply chain disruptions, commonly referred to as "Black Swan" events, are high-impact, low-likelihood occurrences that are typically not on your everyday radar. But knowing exactly where your product is in the supply chain is never more important than during these instances. The effects of a hurricane, flood, fluctuating oil prices, political unrest, and port […]
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Meal Delivery Services: You’ve Got to be Kitting Me!
Meal kit delivery services are great for consumer convenience and health. But their supply chain complexity can cause plenty of heartburn.
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Taking the Show on the Road
Show producers and their logistics partners earn props for their behind-the-scenes work on live entertainment events. From the opening act to the grand finale, here’s how they set the stage for shows on tour.
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Florida: Your Partner in Progress
The Sunshine State basks in its role as a logistics superstar, with hot transportation connections via water, air, road and rail. You’ll also warm up to its great quality of life, abundant qualified labor pool, and oceans of experience in keeping your products safe for the long haul.
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Site Selection: A Power Production
Locating warehouses and distribution centers in areas offering reliable energy generates cost savings and efficiency.
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Optimum Dental Extracts Transportation Cost Savings
Optimum Dental sinks its teeth into a route optimization and planning system, and leaves dentists and their patients smiling.
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E-Learning Boosts Supply Chain Management Expertise
The rapid pace of business requires all of us to invest in our teams while quickly learning new skills and taking on new responsibilities. The supply management sector is becoming increasingly more strategic, requiring its professionals to develop new competencies while they are in the midst of busy careers. Procurement professionals must continually sharpen their […]
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B2B Commerce Technology Improves Fulfillment Times and Supply Management
For manufacturers and distributors, order delivery speed and product availability have never been more important. As their B2B buyers face the pressures of today’s on-demand economy, fulfillment times and availability can mean the difference between keeping a customer or not. To ensure customer satisfaction, many companies look for workflow improvements in their warehouses and distribution […]
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Cross-Border Trade is On a Roll
U.S.-Canada trade will continue to be a mutually beneficial partnership, as long as shippers keep their eye on the ball.
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Still Pushing Your Customers Around?
Inbound Logistics published its first healthcare logistics article back in 1994. That article revealed several important reasons for companies to move to demand-driven logistics, even those not in the healthcare value chain. Hillarycare was introduced the year before that article ran. My opinion then was, “Fine, look at Hillarycare, but first cut costs and boost […]
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6 Cool Things I Learned Editing This Issue
This summer is a scorcher here in New York. Luckily, this issue is chock full of cool things. Here are a few of my favorites: We asked logistics and supply chain professionals to explain what they do in terms a five-year-old would appreciate. You’ll find their way-cool answers here. Like baseball, logistics is a game […]
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