Articles
Supply Chain
Trends—August 2016
If It Ain’t Broke…Keep It That Way Manufacturers are seeing big benefits from providing maintenance training. Just 40 hours of maintenance training per employee per year can net as much as a 127-percent return on investment, says a new study from Advanced Technology Services (ATS), a manufacturing maintenance consultancy. The study collected data from 1,189 […]
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Global Logistics—August 2016
U.S./Mexico Border Project Takes Off Wait To address customs clearance delays and waiting times at the U.S./Mexico border, U.S. Customs and Border Protection (CBP) and Mexico’s Tax Administration Service (SAT) launched the Unified Cargo Processing pilot program at Arizona’s Port of Nogales, Mariposa Commercial Facility. The project is posting positive results in its initial stages. […]
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Keys to Customer Retention in a Competitive Environment
Q: What do you attribute to be the most significant key factor with customer retention in today’s competitive marketplace? A: Value over price seems to be an old adage that still is true even in today’s market. A key contributor to this is having local sales effort, and knowing customer requirements. Being able to provide […]
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What You Need to Know About Nearshoring
Q: When a company begins a nearshoring initiative in Mexico, what is the best way to expand its supply chain to meet the future need without disrupting the service their customers have come to expect? A: When a company initiates a nearshoring program, it is critical to have a partnership with a transportation and logistics […]
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Complying With Big-box Retailer Requirements
Complying with big-box retailer regulations is not a one-person job for 3PLs. An integrated team approach is the best way to ensure your company, as a logistics provider, is able to be absolutely reliable to the retailer. Specifically, customer service, compliance, and transportation and operational services equally aid in the assurance of complying with big-box […]
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Multiple Channels Are Making Supply Chains More Complex
The global consumer packaged goods (CPG) logistics market is forecast to grow at a compound annual growth rate of 5.98% from 2016 to 2020, according to a Research and Markets study entitled Global CPG Logistics Market 2016-2020. For CPG logistics providers who are looking for and finding new ways of helping customers get their products […]
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Global Retail Expansion: The Convergence of Marketing, Customer Service, and Supply Chain Strategies
As the global market becomes ever more connected, more and more retailers are struggling to keep up with their international expansion. Brands who never anticipated going global are finding that they all of a sudden are, thanks to the progression of e-commerce and increasing customer expectations. Wisely, this is where many are seeking assistance, and […]
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E-Learning Boosts Supply Chain Management Expertise
The rapid pace of business requires all of us to invest in our teams while quickly learning new skills and taking on new responsibilities. The supply management sector is becoming increasingly more strategic, requiring its professionals to develop new competencies while they are in the midst of busy careers. Procurement professionals must continually sharpen their […]
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B2B Commerce Technology Improves Fulfillment Times and Supply Management
For manufacturers and distributors, order delivery speed and product availability have never been more important. As their B2B buyers face the pressures of today’s on-demand economy, fulfillment times and availability can mean the difference between keeping a customer or not. To ensure customer satisfaction, many companies look for workflow improvements in their warehouses and distribution […]
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Cross-Border Trade is On a Roll
U.S.-Canada trade will continue to be a mutually beneficial partnership, as long as shippers keep their eye on the ball.
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Still Pushing Your Customers Around?
Inbound Logistics published its first healthcare logistics article back in 1994. That article revealed several important reasons for companies to move to demand-driven logistics, even those not in the healthcare value chain. Hillarycare was introduced the year before that article ran. My opinion then was, “Fine, look at Hillarycare, but first cut costs and boost […]
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How Secure Is Your Air and Ocean Cargo?
Air and ocean cargo security remains a high priority for supply chain managers across the globe. While cargo theft has been a concern for years, organizations also contend with the risk of terrorist groups uncovering vulnerabilities in global supply chains to carry out illicit cross-border operations. While the United States introduced the C-TPAT program in […]
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Become an Extension of Your Client’s Brand
As entities responsible for brokering appropriate carrier rates, ensuring accurate quantities of orders, and guaranteeing high quality of products, third-party logistics providers are extensions of companies’ brands. The functions 3PLs perform help shape their clients’ outwardly facing reputation. Here are the most effective ways to become an extension of your client’s brand. Cost Savings Carrier […]
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Making Scents of Demand Planning
Bedoukian Research juggles small batch production with intermittent demand by getting smart.
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6 Cool Things I Learned Editing This Issue
This summer is a scorcher here in New York. Luckily, this issue is chock full of cool things. Here are a few of my favorites: We asked logistics and supply chain professionals to explain what they do in terms a five-year-old would appreciate. You’ll find their way-cool answers here. Like baseball, logistics is a game […]
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10 Steps for a Win-Win Shipper-Forwarder Partnership
While many companies rely on forwarders and brokers for compliance, it is ultimately the importer/exporter’s responsibility. Here are 10 key steps to create a win-win partnership with your forwarder where compliance is the top goal. Create SOPs. Standard operating procedures (SOPs) clearly communicate how you expect the forwarder to proceed in certain situations and should […]
Read MoreSurvey Says: Invest in Warehouse Technology
It’s no secret that e-commerce is changing the landscape of warehousing. Forrester Research estimates online sales in the U.S. will increase 56 percent—from $335 billion to $523 billion—over the next five years. Coupled with ever-growing consumer expectations for instant gratification, the pressure on warehouses is set to grow exponentially. So how do industry leaders plan […]
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Girl Scout Cookie Sales Go Digital and Milk E-Commerce Innovation
A fully baked logistics and mobile order solution brings Girl Scout cookie sales into the 21st century.
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GOOD QUESTION | How would you describe your job to a five-year-old?
MORE TO THE STORY: Comments from LinkedIn Your toys and clothes are made far away. They’re put in big metal boxes that go on ships across the ocean. I work with my team to make sure there’s space for our customers’ boxes on those ships. Inna Kuznetsova President and COO, INTTRA I help […]
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Dialing In to the Secondhand Smartphone Market
More than any other mobile device, our gadget-centric society loves smartphones. The next big thing is always right around the corner. And that’s the phone we want. This compelling trend has spawned a budding market for secondhand smartphones. Many consumers are content to chase the next product generation one or two years behind if it […]
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