Michael Beaver: Leave it to Beaver

Michael Beaver recently started learning Spanish, and he wishes he had mastered a few more languages earlier in his career. As a supply chain executive with a global corporation, Beaver knows communication is the key to forging profitable relationships. Speaking to colleagues and partners in their own languages helps to assure them that the company […]

The Search for e-Business Enlightenment

A zen approach to logistics? It’s not as far-fetched as you might think. In an industry where the quest for perfection is persistent, if fleeting, an enlightened approach to e-business and supply chain management has some merit. In their book The Seven Steps to Nirvana (McGraw-Hill, 2001) Mohan Sawhney and Jeff Zabin draw on this […]

Maximizing LTL Efficiency

How efficient are you at less-than-truckload (LTL) shipping? The solution to reducing freight costs and lag times could lie right at your own docks. Here are 10 tips to maximize your LTL efficiency from Jon Winkler, vice president, operations at Chicago-based J&A Freight Systems, a logistics solutions provider. 1. Accurate information is key. When obtaining […]

Creating New Avenues for Cost Reductions

To significantly reduce logistics costs, look beyond network optimization and rate reductions from your carriers. Transportation providers have limited opportunity left to cut costs, yet significant savings opportunities—in managing inbound inventory, reducing static inventory, and increasing supply chain velocity—often go untapped. The challenge in achieving these benefits is to replace traditional thinking with a new […]

Reading the Logistics Radar Screen

Private network proliferation and the Internet’s global commercialization improve productivity in manufacturing and customer-facing business operations. But at the interface between information technology and the physical world of transportation and logistics, we still have a long way to go. The flip side of the IT revolution is that the quality of data fed into logistics […]

Producing the January Issue: Making Planners

While the publisher is thinking about making waves, I am busy editing and producing this Logistics Planner issue. It’s what I look forward to most each year. I guess I love pain, because I am writing this—the last page to go to the printer—in the office late Sunday afternoon. But it’s worth the effort. My […]

How Logistics Shaped Our Nation: Making Waves

New York, it turns out, achieved its “Empire State” status, at least in part, because of the canals that linked New York City to the Midwest and the west. That point was made in a recent PBS special on New York State and the integral role transportation played. Products, people and ambition flowed west. Raw […]

Yesterday, Today & Tomorrow

Logistics innovations take courage, resources, and time—but the payback can be great. Here’s a look at key logistics developments over the years, what companies are doing today, and how to become a logistics innovator.

Crossborder Transport 2002: It’s a Whole New Ballgame

Moving the products that make up billions of dollars in NAFTA trade poses new transportation challenges for shippers and carriers alike. Security enforcement and delays in this time of uncertainty are raising the bar on many compliance issues. How best to deal with it? Here’s some advice. New Year’s Day marked the eighth anniversary of […]

Reader Profiles

This new column featuring logistics professionals who’ve been around the block a few times and have volunteered to share their experiences with readers. This debut installment features three profiles; future issues will carry one profile each.

Keeping Pace with Logistics IT

Supply chain management practices are tough to integrate with ERP. Executive Editor Robert Malone assembled a panel of four logistics IT experts to benchmark the state of the supply chain ERP integration challenge.

3PL Liabilities Exposed: Who Gets Stuck With the Bill?

3PL usage is increasing. Along with that are corollary increases in liability. Just what are the limits of liabilities for all partners—transport buyer, intermediary, carrier? Legally who is responsible for what? This feature explores 3PL liability limits as seen through the eyes of a top logistics legal expert. While the term 3PL may be relatively […]

8 Steps to Info Systems Happiness

Before you go looking for an ERP solution, you must define an information systems architecture for your company. Follow these eight steps and turn that IT frown upside down.

Mergers & Acquisitions: Disparate Measures

Integrating disparate supply chains demands a holistic approach, with careful detail to every core function. From IT compatibility to corporate culture clashes, this article sorts out complicated pieces of supply chain integration to find out where they fit in today’s M&A puzzle.

9-11: A Supply Chain Call to Action

Amid tighter security restrictions, businesses in all sectors are struggling to find the proper balance between speeding product flow and ensuring security compliance. Here’s how three industry sectors integrate safety and security concerns to ensure a smoother, safer supply chain.

Web Portal Delivers Ocean Freight Connectivity

Despite some wavering in the e-commerce industry, web portals are not only here to stay, they have great potential to be a B2B growth area, and for good reason. Portals allow companies to take advantage of immediate, online access to trading partners, suppliers, and service providers. This access can lead to greater levels of collaboration, […]

Outsourcing from the Buyer’s Side of the Table

Since as long as I have been in the business, experts have debated the pros and cons of outsourcing logistics services as well as strategies for successful outsourcing. With logistics service providers claiming they can cure everything but world hunger, it is important to remember these 10 fundamental rules when you are on the buying […]

Hiring the Perfect Logistics Manager

“You can have the best sales and marketing groups, the finest accounting department, the latest technology, and top-notch customer service, but if you have a weak logistics team and you can’t get your product out and delivered on time to the right destination, you are dead in the water,” says William Conroy, president of Tyler […]

Creating a High-Velocity Supply Chain

Performance improvement over the past 10 years has been largely based on internally focused enterprise systems that integrate functional processes and promote internal efficiencies. With ERP and various flavors of supply chain planning and transportation management tools, manufacturers and distributors have been successful at achieving a first level of benefit, but often at the expense […]

Drilling Down to Core Competencies

With increased competition in a sluggish economy, many companies are getting back to basics by re-focusing on critical operational elements and recommitting themselves to the principles on which their businesses were built. Have you taken a step back to examine your company and determine what truly makes it better than the competition? Not in terms […]

A 2001 Supply Chain Odyssey

Had science-fiction guru Stanley Kubrick been a logistician, even he would have been hard-pressed to envision or even script an odyssey as surreal and unimaginable as 2001. Californians spent the beginning of the year in the dark—literally—as gas and oil prices skyrocketed and fuel surcharges became an added burden. If ever there was a doubt […]

2001: Year-End Roundup

Terrorist attacks. War. An uncertain economy. Despite these challenges, 2001 also will be remembered for innovative logistics strategies, significant gains in logistics collaboration, and a new respect for the critical role supply chain management plays in U.S. competitiveness.

Ensuring Security Through Visibility

We have all become more security conscious in the last few months. Keeping tabs on processes has never been a bad idea, but under today’s circumstances better visibility, closer attention to procedures, and tight recordkeeping make the flow of information about personnel and goods all the more useful within the supply chain. Supply chain video […]

Making an Online Community Work

Online communities allow large groups to get together to solve problems and share information. Whether you are building a community, selecting technology, or simply a participant, these tips from Joseph Cothrell, vice president research, Participate.com, Chicago, Ill., can help you make the most of your online connection. 1. Define a business purpose and let the […]

Paying Attention to the Whole Logistics Package

Lance Armstrong doesn’t know it, but when he won the Tour de France this year, he provided a powerful business parable for our times. His come-from-behind victory demonstrated an important, but often overlooked, competitive concept: No matter how impressive your start, you must have a strong finish to win the race. Nowhere is this more […]

Ports Play Role in Homeland Defense

Rizak Amid Farid was arrested in Italy on Oct. 18 after police found him hiding in a container bound for Canada. The container was equipped with a satellite phone, two cell phones, a laptop, a bed, a bathroom, and enough food for an extended trip. Farid carried falsified passports, and documents identifying him as an […]

Many Happy Returns

Recent events have compelled many businesses to narrow their focus on specific components within the supply chain. But in terms of product recalls, the potential impact a product defect might have on other manufacturing, distribution, and transportation processes demands that companies take a broader view of the supply chain. This past year, several widely publicized, […]

When Should You Outsource Transportation?

Outsourcing non-core competencies has now become a widely accepted practice across many industries. One company may outsource IT hosting capabilities while another outsources customer service and yet another fulfillment needs. Consider the many retailers who have outsourced their fulfillment to third-party logistics (3PL) providers the past few years. A retailer’s strength is in selling directly […]

Maximizing Intermodal Transportation

Intermodal transportation involves endless service options and possibilities. Navigating through this tangled web of choices can be mind-boggling, especially for newcomers. To simplify the process for new intermodal users and overwhelmed veterans, here are some suggestions from Paul Kromberg, principal of Rail and Intermodal Consulting Services, Springfield, Va. 1. Explore all supplier alternatives. Check out […]

Bringing Logistics Out of Medieval Mode

At the end of the quarter, as salespeople demand that items move off the dock and into revenue status, logistics specialists find their faxes humming, phones ringing, and desktops overflowing with paper. The struggle to meet the transportation needs of customers and move products across international borders would be easier were it not for the […]

CLM Shows Resolve

Shortly after the tragic events of Sept. 11, we received reports of several logistics industry events being cancelled. There was also some question as to whether one of the most important logistics meetings of the year would take place. The Council of Logistics Management made the right call deciding to proceed with its annual conference. […]

In A Down Economy, Can Consultants Help?

During a down economy, logistics execs often turn to consultants to help boost supply chain efficiency. If you’re thinking of tapping into professional help, read our advice on choosing the right consultant, avoiding pitfalls, and achieving off-the-chart results. MORE TO THE STORY: Are You Ready to Hire a Consultant? Choosing the Right Consulting Firm Setting […]

VMI: Managing Supply Based on Demand

Vendor Managed Inventory (VMI) is not a new application, but its role in today’s supply chain is attracting more and more interest. Driven by a need for greater competence in supply chain processes, the roles some supply chain partners play are shifting away from traditional inventory management. Now, the vendor tracks the quantity of products […]

September 11, 2001

I don’t have the ability or, at this time, the inclination to craft the correct words that describe to you what happened on September 11, 2001 in New York City. Let me just relate what I saw, thought, and felt on that day. The morning was clear and bright, with perfect weather. My routine was […]

On the Economy: Good Thing Johnny Can’t Read

It’s back to school time, when some folks’ thoughts turn to the lack of educational excellence in America: “Why Johnny can’t read.” But there could be a side benefit: “Johnny” is not reading the bad press about the economy. He and Mrs. Johnny keep right on going to the mall. While it’s true certain segments […]

Inventory Trendspotting: Qualifying Suppliers Online

One common way to identify emerging technology trends is to follow the trails of strategic partnerships between companies. While these agreements often result in the implementation of a new technology, at the very least they can enhance a technology that in turn augments a service to some customer within the supply chain. One such partnership […]

Do-It-Yourselfers Need Help Too

I once worked with a fellow who cut his own hair. Every few days or so he gave himself a new hairstyle—he justified it by saying it was more economical. The only problem was his hair looked like he had cut it himself! It was difficult for anyone not to notice, what with the uneven […]

Dealing With Customs

Many importers admit that understanding the U.S. Customs Service (USCS) process is like navigating a bureaucratic labyrinth. Here are some useful tips from importers familiar with USCS and its processes. 1. Know thy import specialist. In order to successfully negotiate the intricate parameters USCS uses to measure the import process, it is important to build […]

Boosting Supply Chain Agility for a Competitive Edge

The recent downturn in the high-tech economy is leading companies to scrutinize their supply chains more closely. With profits falling, staffs shrinking, and doors closing, it becomes even more imperative that companies foster supply chain agility to retain a competitive edge in the face of highly volatile demand. Companies can improve supply chain agility in […]

Moving Furniture the Right Way

The online furniture community recently has seen its share of well-publicized supply chain failures. From my perspective as a transportation provider to this specialized niche, these online firms did not seriously consider product distribution issues. Granted, other customer-related consequences contributed to the difficulties, but it is impossible to overcome critical distribution problems. Most of these […]

Jack the Giant Killer

In the fabled tale of old, Jack the Giant Killer, a smaller, more wily competitor (who also has a friend with special powers) whips a larger, more powerful foe. It can happen in modern times too, logistically speaking. Let’s consider a real-world example of how using a 3PL helps a company operate successfully against competitors […]

SCM Software: An Intelligent Response to a Complex Need

Our current set of ERP applications grew out of an array of MRP and MRP II applications and their extensions. ERP took its cast from MRP and therefore was created first and foremost for transaction processing, data collection, and reporting of that data. Its motivation and structure came out of the financial world and naturally […]

Strikepoint: Part Three

"I won’t let it happen!" Gan McManus slapped the table, rattling the espresso cups. "Dammit, we had the prize in our hands—manufacturing capacity, a bridge solution to our supply chain dilemma, the works! And now it’s all whisked away by Ike Boone and his checkbook!" "Bravo!" Ed Combs said from across the table. "I’ve been […]

Gan’s the Man

As editor of Inbound Logistics, I get plenty of mail from readers. This month, I was bypassed. All your mail went straight to Gan McManus, the fictional hero of Strikepoint . It’s only fair to turn this column over to Gan and let him talk to you directly. —Felecia Stratton, Editor Wow. I want to […]

SCEM: Managing Problems Before They Happen

The recent advent of trading communities, trading partners, and the resulting issue of collaboration strategies has placed a new emphasis on supply chain web applications. As if the supply chain market needs additional heat, the economics of the time call for increased monitoring of business processes. Supply chain managers want that monitoring to anticipate problems […]

Strikepoint—Part Two

Mary Ann Dugan had left the meeting supercharged, rushing off to delegate everything so she could plunge into crisis mode—with Gan McManus, Ed Combs and anybody else in the hierarchy of Cornelius Footwear they decided to grab. "It’s going to be a long day—and probably night," she’d told Gan. "Which reminds me, I’m going to […]

Negotiating With Your Railroads

Rail mergers and acquisitions have shaken up the industry, leaving behind a tangled web for consignees and shippers to navigate. So how do you avoid getting snagged in the web of management hierarchy and get the best bang for your buck when negotiating a shipping deal? It may take a little research and some homework, […]

Practicing Enlightened Leadership

With employers facing labor shortages and unprecedented worker mobility, a stable, productive workforce of drivers, owner operators, and support employees is unusual in the rapidly changing trucking industry. It has been my experience in this industry that workforce stability—with low employee turnover—follows enlightened leadership. Enlightenment arrives when leaders elevate their game to a higher level. […]

Inventory Theft: Is Your Company Easy Prey?

The logistics industry has grown dramatically in the past few years and inventory loss has kept pace. Estimates now range in the $80-billion area for cargo and warehouse related theft. One reason that so many warehousing and transportation companies have incurred loss is that they often rely on ineffective security safeguards. This can prove to […]

What’s So Great About Page 43?

Turn to page 43 of the May 2001 issue, and read part one of Strikepoint, a fictional tale of one man’s quest, in the face of a growing product demand, to find a logistics solution and save his company from financial ruin. Why should you spend your time reading “make-believe?” Because Strikepoint is a celebration […]

DSC Logistics: Focusing on the Process

Over the years, many fine voices—W. Edwards Deming, Eliyahu Goldratt, Taguchi, Michael Hammer and James Champy—have emphasized examining and improving business management processes. The reason they, and others, place such importance on process is to counter some companies’ tendencies to fixate on disparate details, personalities, or other matters peripheral to their essential business interests. That’s […]

Strikepoint—Part One

IT CAME LIKE A BOLT OUT OF THE BLUE THAT FRIDAY. Rob Wylie, a defector to Cornelius’ humongous rival, Zip Athletic Wear, had called, offering Gan a "real" logistics job. For more money. Plus stock options that could actually mean something. And, probably the clincher, a chance for Gan finally to use some of the […]

Selecting a Warehouse Management System

You don’t have to be a software guru to select a good warehouse management system, but you better know what you want to accomplish. Don Dalton, president of Columbus, Ohio-based ScanData Systems. Inc., says companies need to clearly identify their operational requirements before asking a software company to provide a solution or respond to an […]

Extending Efficiencies Beyond the Four Walls

Most companies that have successfully streamlined the internal links of their supply chain have not been able to extend those efficiencies outside their own four walls. Inside, they’ve found many ingenious ways to squeeze time and complexity from supply chain processes. Outside, where the supply chain branches out to myriad partners who help move goods […]

Handling Returns: Just Tell Me Where it Hurts

Our economy has experienced tremendous growth cycles over the past several years. As a result, manufacturers are making more stuff, retailers are buying more stuff, and consumers are spending more money on stuff than ever before! Inevitably, mistakes are made, resulting in product defects, bad merchandising decisions, or over-optimistic sales projections. No matter how good […]

Peace and Tranquility

In light of the Chinese government’s reaction to the recent spy plane incident, prudence dictates that readers of this magazine—inbound logisticians and supply chain managers with crucial assets and supply lines stretching across China—seriously consider contingencies now. The treasure you have invested in China is at some risk. The spy plane incident reminds me of […]

Simple Collaboration: The Focus is Transportation

Reduced to its base element, supply chain management is the transportation of goods from Point A to Point B. At this core, the fundamental players are shippers, receivers, and transport providers. How well they perform together is the basis for creating wealth in companies and nations. Goods efficiently sourced and manufactured, but not shipped, have […]

Your Dream Logistics Job: Make it Happen!

The new breed logistics professional has a four-year degree, analytical and technological skills, supply chain knowledge and line management leadership. There’s a shortage of these professionals at all levels, creating tremendous career opportunities. If you are looking to capitalize on this opportunity, you need to review your career aspirations and develop a game plan to […]

Becoming A Change Agent for Marketplace Success

Two important premises exist in the business world: if we don’t change faster than the changes taking place outside our own walls, it’s just a matter of time before we lose our competitive edge. the future will be inherited by the fastest learning organization. How do leaders drive change so that we’re not left in […]

Unlocking the True Value of e-Marketplaces

E-marketplaces have earned tremendous interest and participation in almost every industry, from chemicals to office supplies. However, e-marketplaces are only now reaching a level mature enough to evaluate the benefits. Surprise! The main reasons used to lure participation—such as lower product prices for buyers and increased access to new customers and markets for suppliers—are not […]

Is Logistics Boring?

Recently an assistant editor left Inbound Logistics to take a job with a consumer publication. Reason? Even though she was a young, bright, talented editor, she said she found logistics “boring.” That brought me up short. I never found logistics boring. In fact, changes in the transportation industry, especially these past five years, have been […]

Leading Logistics to the Fourth Dimension

This past year has brought growth, mergers, and a steady move toward collaboration among supply chain suppliers and users. The supply chain community is growing up—and boldly—in a not-so-confident e-commerce world. There is a big difference between B2B supply chain organizations and standard fly-by-the-seat-of-the-pants e-commerce companies. The strong will survive and the poorly thought through […]

Selecting A Supply Chain Management System

Choosing supply chain management (SCM) software can be the single most important decision a logistics manager can make. This solution can be one that drives your business to 99.8-percent fulfillment levels or drives it into the ground. Blinco Systems Inc. (www.blinco.com) offers this 10-point checklist to use when interviewing vendors and evaluating SCM software packages. […]

e-Commerce Change Is in the Air

In 1995, a major financial services firm said, “our customers will never go on-line to trade.” Five years later, the landscape of that sector has changed significantly with a whole new way of doing business and with a cadre of new companies that are formidable competitors. To some degree, the transportation sector, and specifically air […]

Choosing Technology Over Nuts and Bolts

Picture this Information Technology (IT) department of a transoceanic shipping company: Hundreds of programmers sitting in front of computer screens. Managers training employees on outdated systems in use for 20 years. Phone calls from business unit heads wondering why legacy work is delaying project deadlines. This was Sea-Land in 1992, when I became CIO. Yet […]

Cross-Pollination and Excellence

Remember way back in high school bio class when you learned about J. Gregor Mendel’s experiments with peas? I bet you said to yourself, “What am I learning this for? I’ll never use it. I’m not gonna be a farmer.” Guess again, Mr. Greenjeans! You’re all grown up now, and you are the world’s finest […]

Dot.com Fever

No doubt about it. Throughout 1999 and early 2000, Dot-coms were hot, hot, hot! The opportunities offered by the Internet were seized by a whole new breed of entrepreneurs—bold and brave, innovative and uninhibited. Often their ideas—and their businesses—went from conception to realization in a matter of months. Their companies were unencumbered by the overhead […]

New Logistics Portal Saves Money on Every Shipment

Supply chain portals are growing in number, uniqueness, and breadth of service to all partners. They will continue to grow, given the ever-increasing usefulness of conducting supply chain management on the web and the constant growth of new technologies in this area. One new portal, which went live in November 2000, is worth noting. LTLNET.com, […]

Transportation Software: A Guide for the Perplexed

Making the right transportation software choice is harder than ever. More than 60 Internet transportation dot.coms have launched in the last 12 months alone. If you’re like most people, you’re wondering: “How can I make sense of all these companies?” The good news: the Internet can provide enormous productivity gains for transportation and logistics companies. […]

Get Customer-Centric or Get E-liminated

Ask three people to define e-commerce, and you’ll end up with three disparate answers. The problem is that companies use e-commerce to define varying degrees of involvement in e-business. Some companies think they conduct e-commerce because they have e-mail. Some believe that the mere presence of a web site constitutes an e-commerce approach. The fact […]

Carpe Diem Logistica

For purists, 2001 is when the new millennium really starts. For this magazine, 2001 marks the beginning of our 21st year of publication. It also marks the beginning of the third decade of championing the inbound approach that advanced the idea of traffic management from its humble, if not important, beginnings to an engine of […]

The Lights Are On But No One’s Home

We have a saying in the big city, “the lights are on but no one’s home.” By the time you read this, in California at least, everyone may be home but the lights may be off. Chalk another one up to federal and state energy policy pooh-bah’s polymorphic foul-ups. They hit the off switch. Few […]

Automatic Information: The Supply Chain Goes Live

As the pressure for speed and accuracy increases within the supply chain, companies constantly search for technology to deliver goods quickly and reliably. To meet that demand, an ever-increasing number of end user communication solutions—such as RF devices, subtle bar-code readers, cell phones, and personal digital assistants—have been developed and marketed in the past 10 […]

Stress-Free Shipping: The Reseller’s Way

Are you the owner of a small- to medium-sized business looking for ways to give your customers better service? Have you encountered stress in your business even as you’ve searched for something as seemingly simple as an overnight shipping service? In addition to the cost of transporting a package, perhaps you’ve had questions of dependability […]

Online vs. Offline Shopping: Retailers Must Respond

E- tailing has emerged as a significant retail force—consumers are shopping online. Now it’s up to traditional brick and mortar retailers to respond. With even more recent pressure on pure-play dot.com retailers, an integrated retail strategy seems to be in mode. Whether you adopt the creative label, or simply treat the Internet as a channel […]

This Land is Your Land: Real Estate Cuts Costs

As competition among 3PL firms continues to increase, finding new ways to reduce your operating costs and maximize supply chain efficiencies becomes increasingly important. A 1999 analysis of the logistics industry found that an estimated eight cents on each dollar spent on logistics can be allocated to the warehouse with the majority, or 59 cents, […]

Sharing Your Logistics Wealth

Hats off to the National Industrial Transportation League, which has joined with Transportation.com and Transportation for Tots to collect toys and cash for needy kids at its annual conference and at other transportation-related events. Transportation.com also teamed up with e-Toys.com this holiday season for a six-week online toy collection campaign. These folks know that logisticians—and […]

Part of the Ship’s Engine, Not Part of the Load

It’s amazing what we can learn if we stop talking long enough to listen. As a CEO, there are so many occasions to speak, to describe, to explain, and to present our ideas. But I find that the most valuable experiences are those that offer the chance to simply hear—really HEAR and fully UNDERSTAND—what those […]

Delivering B2B Supply Chain Flexibility

The stakes continue to rise in the online business-to-business world. Despite the still rapid entry of new dot.com players—1,000 new sites since the beginning of the year—Forrester Research predicts that within three years, less than 200 will remain. While there are many reasons for the falloff, the main reason is that many sites do not […]

Supply Chain Revolution Is In Your Hands

Corporate leaders today recognize what logistics professionals have always known: supply chain performance can have a significant dollars-and-cents impact on an organization’s market share and profitability. The evidence is compelling. For example, best-in-class companies spend five to six percent less on supply chain management as a percentage of sales than median performers, according to The […]

Getting On Board with Windows CE

Although on-board computers have been used in the transportation and logistics industry for more than a decade, most have been single-function proprietary devices that users could not customize. Now, multi-function, open-systems devices are available that operate all applications, are user programmable, and can be connected to corporate data networks with widely used protocols. Industries such […]

Securing America’s Future by Riding the ITS Wave

Ocean liner service is the backbone of international transportation for manufactured goods. General cargo ships, sailing on regular schedules along established trade lanes, annually move more than 1.2 billion metric tons of consumer, industrial, and military commodities ranging from fatigues and milling machines to perfume and designer jeans. In the past 10 years, the number […]

Happy Holidays! Are You Ready?

Is all your product staged for this holiday season? Some companies were not ready for the shopping frenzy last year, and it wasn’t just the dot.com failure to execute and deliver in time. Low inventory levels and faster moving supply chains, given the growing practice of inbound logistics, offer high rewards but there are high […]

Leveraging the Power of XML for Supply Chain Integration

Using the Internet to automate the supply chain process is a growing worldwide trend. While many players from diverse backgrounds have entered the field, that does not mean they all have the right stuff to make it in this market. These players—whether providers or users—have to keep in mind the need for new and robust […]

Logistics Land and Supply Chain City

One of the more interesting ideas to come along the business philosophy turnpike in recent years is the concept of the “experience economy.” Spurred on by consumers who want not only goods and services, but also immersion in memorable encounters, providers began looking for ways to maximize the experience potential of their businesses. The most […]