James Bradley: Supply Chain Management is in His DNA

Is there a gene for supply chain management? If so, James Bradley must have it—his father worked in logistics and supply in the Air Force, and Bradley has been focused on the field since college. If scientists do discover such a gene, chances are they’ll be working with technology from Bradley’s employer, Affymetrix, a Santa […]

Diagnosing Complexity

Complexity can be a concern wherever it arises. More often than not, it is perceived as a burden rather than a virtue. Simplicity, on the other hand, has shown great value in science and engineering. Yet even in these areas, complexity still persists. When complexity runs wild it becomes chaos. Some gurus tell us to […]

Hazmat Education Is the Best Response

Today’s logisticians need to be well-grounded in many areas of hazardous materials (HM) management and alert to the prevalence of these regulated materials throughout the supply chain—in the workplace, in the work process, and in distribution. HM falls into two categories and three broad applications. The two categories are materials inherently hazardous and materials that […]

Global Logistics-Oct 2008

In tough economic times you can’t nickel-and-dime logistics process improvement. That, in itself, is a lesson for struggling retailers. The United Kingdom arm of Woolworths, the original five-and-ten discount chain, knows this reality firsthand, and is making supply chain management and leadership top priorities as it looks to reverse its fortunes. Beset by rampant stockouts […]

Trends-October 2008

The New York City Department of Education (DOE) is learning the fundamentals of transportation and vendor management the hard way—and it shows. Facing a $300-million budget deficit, this past spring the DOE decided to revamp its decades-old milk purchasing arrangement and consolidate suppliers, according to the June 18, 2008, edition of the New York Post. “Our […]

Importing Food Safely

With recent incidents of food contamination making headline news, tracking the food supply chain has never been more important. Here are some tips on ensuring food import safety and accountability from Michael Lahar, food and drug administration team leader for A.N. Deringer Inc., a St. Alban’s, Vt.-based third-party logistics provider. 1. Verify your trading partners […]

Real-Time Location Systems Cover Your Assets

The ability to track assets in a broad geographic area, typically outdoors, is key to transportation management. Satellite and cellular network-based technologies are often used for real-time asset tracking outdoors. But to track assets indoors—in factories, warehouses, or other controlled environments—Global Positioning Systems (GPS) and cellular-based systems lack sufficient signal strength. Alternative techniques employing low-cost […]

The Short Loop is Better

Suppose, for some unknown reason, the hot/cold water valves for your shower were installed in the basement, next to the water heater. When you wanted to take a shower, you’d have to go to the basement, turn the water on, then walk upstairs to the bathroom. If you needed to adjust the water temperature or […]

Trucking Perspectives 2008

Our annual Motor Freight Market Insight Survey provides an in-depth look at the trucking sector. Motor carriers and Inbound Logistics readers address growth areas and obstacles.

Freight Payment Services: Dollars & Sense

Freight payment services are no longer just about paying your carriers quickly. Today’s freight payment service providers have expanded their portfolios to offer an array of cost-cutting, productivity, and efficiency benefits.

Purchasing Managers: Shop Talk

Purchasing managers juggle a To-Do list of stressful, business-critical tasks—from striking the best deals to projecting demand to staying abreast of financial and political changes worldwide. Listen in as four purchasing managers chat about challenges and shoot the breeze on strategy.

Steve Schad: Navigating a Career in Supply Chain Management

As a college student studying business management, Steve Schad thought a lot about links, but not the ones in the supply chain. “I thought I’d be on the PGA tour,” says this avid golfer. “But that didn’t work out.” What did work out was a 30-year career in supply chain management and operations. And for […]

A Behind-the-Screens Look at Air Cargo

Q: I am an air consolidator and arrange to ship cargo to domestic and international destinations. I understand that the Transportation Security Administration is developing a system to subject 100 percent of domestic and international cargo to security screening. Are you familiar with this initiative, and how will it affect my operations? A: Last year, […]

Keeping Our Heads Above Water

Water is one of the world’s biggest challenges. There is plenty of it, but it is often in the wrong place (favored industrialized nations), at the wrong time (a hurricane or flood), and in the wrong form (polluted or invaded by salt). Poor logistics, supply chain, and financial management, with some political issues thrown in, […]

Cultivating Healthy Carrier Relationships

Developing robust relationships with your carriers can be challenging, but it’s essential to establishing well-defined expectations. Capacity shortages and other carrier-related service issues will inevitably occur, so you and your carriers must work together to sustain a mutually beneficial relationship when times get tough. The following best practices can help you maximize value within your […]

Global Logistics-September 2008

Building on successful efforts in China, India, and the United Kingdom, FedEx Express is introducing its first domestic offering in Latin America—FedEx Express Nacional. The new service, which debuts Oct. 6, 2008, provides domestic next-business-day shipping, online tracking and tracing, and a money-back guarantee to businesses across Mexico. “Adding domestic service to our portfolio of […]

Trends-September 2008

On Aug. 10, 2008, JDA Software signed a definitive agreement to acquire i2 Technologies for approximately $346 million, uniting two key rivals in the transportation management system (TMS) space. While the implications for current customers won’t become manifest until JDA releases its much-anticipated product roadmap, it is clear that the situation for mid-sized companies seeking […]

Selecting Global Trade Management Software

Looking for guidance on selecting a flexible global trade management software (GTM) package that easily integrates into your supply chain strategy? Here’s some advice from Brian Hodgson, vice president of marketing and business development for Kewill Americas, Marlborough, Mass. 1. Set clear requirements and well-defined scope. Determine, for example, whether you need import or export […]

Customer Service: The Two Percent That Matters Most

Evidence abounds that American industry’s customer service system is broken. For example, 80 percent of companies believe they provide superior customer service – yet only eight percent of their customers report having received superior service, according to a recent Bain & Company survey. A business that is unaware of its customers’ perceptions is headed for […]

E-Commerce Tools Can Speed Ocean Trade

In the days before e-commerce, the only way to orchestrate an ocean container shipment was to call and fax every party to the shipment. This world still exists, but it’s fast being superseded by e-commerce tools that free shippers to manage supply chain risk and efficiently serve customers instead of chasing down details and coping […]

All the Low-Hanging Fruit Have Not Yet Been Picked

Many retail logistics practitioners who are good at their jobs will swear to you that all the low-hanging fruit on their optimized logistics tree has already been picked. Sure, one way to face today’s challenges is to cut transportation and logistics costs. But what’s hanging on the other side of the tree in the orchard […]

Fast Food Logistics: Having it Your Way

Variety and freshness are paramount to keeping fast-food customers hungry for more and supply lines and inventory ripe and ready for change. Fast-food chains look to logistics service providers with a similar craving for made-to-order selectivity, quality, and service—all at an affordable cost.

Shawn Surber: Going Whole Hog

Farmers feed the world, and Shawn Surber moves the feed. As logistics manager for Premier Feeds in Wilmington, Ohio, Surber coordinates ingredient flow into three feed plants and product delivery to distributors and farmers in his region. He manages a 26-truck fleet, occasionally hopping into the driver’s seat himself. When needed, he also lends a […]

Inventions Light the Way

The public knows Thomas Edison as the man who invented the light bulb. But what Edison really invented was a system for generating and distributing electricity into cities, and eventually into rural communities. This was a gigantic and, at the time, novel undertaking. In our industry, Malcom McLean is recognized for inventing the shipping container. […]

For Your Eyes Only: Safeguarding EDI File Data

We all want the convenience of sharing information seamlessly across departments and business partners. To eliminate cumbersome manual processes, manufacturers share Electronic Data Interchange (EDI) documents—such as shipping notices and purchase orders—with 3PLs, sourcing companies, expeditors, and freight forwarders so that these parties have the information they need. EDI documents bring manufacturers added convenience and […]

Trends-August 2008

West Coast ports have endured their fair share of growing pains lately, what with congestion and capacity recurring quandaries for stateside shippers and consignees. Still, the ports are moving forward with efforts to increase throughput efficiency by spreading existing traffic across more hours and optimizing valuable port assets. PierPASS’ OffPeak program, for example, has diverted […]

Global Logistics-August 2008

Logistics service providers are no strangers to handling mission-critical projects. So when natural disasters strike, they serve an important role helping first responders and humanitarian relief agencies bring food and supplies to those in need. They may also bank some valuable experience for helping commercial shippers manage their own supply chain adversities. Cyclone Nargis, which […]

How to Request 3PL Proposals

Thoroughness and honesty are the keys to a successful 3PL request for proposal (RFP) bid process, according to Will O’Shea, chief sales and marketing officer for Atlanta, Ga.-based logistics provider 3PD Inc. Here are his tips for getting the best results from your 3PL RFP. 1. Be selective. If you send out RFPs in a […]

David L. Miller

Get Peace of Mind by Choosing the Right LTL Carrier

In the harried world of logistics, selecting a less-than-truckload (LTL) carrier is one of the most important decisions a shipper will make. LTL carriers that know and properly value the variables affecting the cost of goods delivered and the overall customer experience can mean the difference between keeping you satisfied or losing your business. Shippers […]

GTM Technology: Why Not?

Global trade management (GTM) software simplifies trade compliance, provides visibility across the supply chain, and offers effective manufacturing cost sourcing. Yet the international supply chains of large companies are 50 percent automated at best, according to Aberdeen Group. This statistic begs the question: Why aren’t more companies investing in GTM software? Some businesses develop their […]

Change: Count On It

In my 25 years with Inbound Logistics, I can recall few times of such rapid change. One was the dot.com era and the promise that new technology would help us make our logistics networks more efficient and our companies more responsive to customer demands. Another was the advent and meteoric growth of the 3PL segment […]

Supply Chain Bifocalism: Go Short or Long?(Biondo)

When economic times get tight, even the most visionary business logistics managers feel pressure to set strategic goals aside and focus on savings derived from process optimization and operational ROI. Are you balancing strategic with tactical plays as you head down the field to the goal line of supply chain efficiency? Consider these questions: Q: […]

Genetic Engineering

DNA technology provider Applied Biosystems spliced planning and training to create a double helix of WMS success.

3PL Elements: Outsourcing = A Formula for Change

When shippers mix the 3PL elements of expertise, process efficiency, and technology into their supply chain, the results are potent. Eureka! A stronger, more efficient, and cost-effective logistics operation! Step into the logistics lab for a look at how and why outsourcing can give businesses a positive charge.

Project Logistics: Mission Possible

Their mission, should they decide to accept it, is to transport sensitive materials around the globe. They’ll grapple with issues of size, time, cost, scheduling, security, and fragility. Failure is not an option. They are project logistics professionals.

Summer Reading Guide 2008

After you pack the picnic basket with sandwiches, potato salad, and lemonade, toss in one of these interesting summer reads. You’ll quench your appetite and your thirst for supply chain knowledge at the same time.

Growth and Structure of the Third-Party Logistics Industry

In these challenging economic times, it may be difficult to think of industries that achieve meaningful growth irrespective of the economic cycle. Historical trends, however, suggest that the third party logistics (“3PL”) industry has been able to accomplish just that. During the last recession, gross revenues for the domestic industry grew 17.8% from $65.3 billion […]

Determining When to Outsource Supply Chain Management Services

In today’s highly competitive and dynamic global business environment with vastly extended supply chains, companies can often be confused by the many logistics options and sources available to them when seeking to implement a highly visible supply chain management (SCM) solution. Before making a decision on how to best integrate advancing technologies into your company’s […]

Jose Flores: Zooming Right Along

On April 24, 2008, Jose Flores broke a record. That day marked his 45th year at Yamaha Corporation, and with that milestone he became the Japanese company’s longest-serving U.S. employee. Since Flores joined Yamaha in 1963, much of his work has had a strong logistics component. Currently, he’s administration manager in Yamaha Motor Corp. USA’s […]

A Matter of Life and Death

Q: I am a freight forwarder providing a service in which I deliver ISO tanks to my customer, who fills them with hazardous liquids and gas. Once the tanks are filled, I arrange to have them transported from my customer’s facility to their destination, usually in a foreign country. I recently read about a case […]

Fuel for Thought

The current fuel-cost crisis has U.S. truckers caught between a rock and a hard place. Any solution comes with a complex price tag, and has to reflect the common good. But who knows what the solution is? In March 2008, Americans drove 11 billion miles fewer than they did in March 2007, the largest drop […]

Simon Kaye

Incoterms Let Importers Control Their Destiny

Global import and export merchandise trade is currently valued at nearly $12 trillion, according to the World Trade Organization, some 75 times more than in the mid-1960s. Despite this growth, many companies still use the same trading contract terms and structure that were prevalent decades ago. As a result, importers are missing a major opportunity […]

Trends-July 2008

With Washington abuzz about the fall presidential election, the Federal Reserve dodging rumors of recession-fed inflation, and news outlets awash with images of flood-ravaged Midwest farms and independent truckers protesting rising fuel costs, this year’s annual State of Logistics Report echoed prevailing political and economic circumstances – with some difficult-to-swallow truths, easily digestible speculations, and […]

Global Logistics-July 2008

As European manufacturing capacity gradually migrates to cheaper locations farther east, once-prominent producers such as Germany are filling the economic void by developing transportation, distribution, and logistics capabilities. As a reflection of this shifting dynamic, Ernst & Young’s Location Germany 2008: Germany and Europe—International Manager Assessment report touts Germany as the top investment destination in Western Europe. […]

Managing Expedited Shipments

There are two kinds of expedited shipments: critical and time-sensitive. Knowing the difference between the two and understanding your customers’ supply chains can help you make decisions that translate into cost-effective expedited shipment strategies. Here’s some advice from Greg Humes, president of Detroit-based third-party logistics provider NLM. 1. Hire the right people. Employing a staff […]

3PL or Freight Forwarder: What’s in a Name?

After 30 years in the transportation business, I am still waiting for a clear, simple explanation of the differences between third-party logistics providers (3PLs) and freight forwarders or consolidators. Is 3PL just a fancy name for a freight forwarder, or do they actually provide services that an old-fashioned consolidator does not? Yes, there are differences […]

Learning for Life

Logistics professionals who pursue continuing education keep up with industry innovations and move ahead in their careers.

Chemical Logistics—June 2008

Chemical Supply Chain Comes of Age Chemical shippers now view supply chain management as integral to success. For years chemical supply chain managers have been trying to educate senior management that logistics is not just a line-item cost, but a vital part of the organization, as important as manufacturing and sales. Their mission is far […]

Autumn Bayles: Taking the Cake

Autumn Bayles has a big job, but it’s also a sweet one. Most people who grew up in the mid-Atlantic region know the Tastykake brand as a popular lunchbox staple. Bayles’ employer, the Tasty Baking Company, has been turning out snack-sized cakes and pies under that name in Philadelphia since 1914. During three tough years […]

Our Wiki, Wiki Ways

The best way to move forward in these challenging times is to innovate collaboratively – emphasizing the quality of openness and the values of networked connectivity, shared knowledge, and rapid information exchange. Humanity has generally been successful when “we the people” act in concert – but we didn’t arrive at the “we” factor overnight. Adam […]

Yard Guard

Armed with a powerful visibility tool, Continental Tire North America keeps watch over its trailers.

Trends-June 2008

In light of the recent and sudden news that New Jersey-based LTL trucking company Jevic Transportation terminated operations and filed for Chapter 11 bankruptcy, motor freight carriers will likely find the road noticeably more barren this summer. If the past is any indicator, the industry will be beset by further insolvency as trucking companies continue […]

Boosting Supply Chain Visibility

Improving supply chain visibility is a top priority of companies striving to maximize global operations performance. Nathan Pieri, senior vice president of marketing and product management for East Rutherford, N.J.-based Management Dynamics, a global trade management solutions provider, offers these tips for using technology to increase visibility. 1. Look at the big picture.Make sure your […]

Improving Fleet Management Performance

The nation’s trucks hauled 10.7 billion tons of freight in 2005, according to the American Trucking Associations’ truck tonnage index. This figure represents nearly 70 percent of tonnage, including manufactured and retail goods, carried by all domestic freight transportation modes. Yet many in the trucking industry have been slow to recognize the strategic importance of […]

Four Fast Ways to Cut Transport Spend

Transportation costs have become a bullish line item in virtually every corporate budget. Fuel costs have hit an all-time high and companies’ shipping needs are only becoming more complex. No wonder carriers are raising rates and transportation costs are rising. But the truth is, many companies simply lose control over transportation costs as shipping demands […]

Less Pie in the Sky And More Meat and Potatoes

When asked about the economy, Harry S Truman said he wished for a one-handed economic advisor so he could never say, “on the other hand.” In certain sectors, the economy is bad and likely to get worse. Why? Could it be that the decades without a national energy policy are coming home to roost as […]

A Sorted Tale

A new automated sorter helps AWBC get the right books to the right place and into the hands of eager bookworms.

Spokane: Hub of the Inland Northwest

Looking for easy access to major U.S. markets? A gateway for international trade free of traffic snarls? Inexpensive utilities and real estate with plenty of room to expand logistics or manufacturing operations? Spokane is just what you’re looking for.

Fred Clark: Just What the Doctor Ordered

In January 2003, Army sergeant Fred Clark was on leave at his home in Fort Hood, Texas, when his colonel called him into the office. Clark, a senior logistician, learned that the Army was moving him to a different unit, which would deploy to Kuwait in 10 days. For 48 hours, Clark and his new […]

Seattle’s Second-Best?

When people think of Seattle, they are reminded of its coffee, salmon, and fir trees. It’s also the hometown of American titans such as UPS, Boeing, and Starbucks. But as these companies grow, and take their operations elsewhere to compete globally, cities such as Seattle are losing a vital part of their economic identity. The […]

Technology Standards Hold the Key to Security

Since the advent of globalization, logisticians have sought a technology that provides real-time tracking of goods, documents, and information across supply chains. Considered a luxury for many years, the development of a Supply Chain Technology Standard (SCTS) has become an operational mandate to meet the need for heightened security. Unfortunately, no single technology creates real-time, […]

Global Logistics-May 2008

The allure of Central America and the Caribbean as a New World for exploration beguiled 16th-century European traders eager to exploit its wealth of natural resources and labor. Today, the region is attracting colonization of a new order and under its own terms—and U.S. trading partners are equally captivated. As China sourcing becomes more complicated, […]

Generating Accurate Global Documentation

Improper documentation can stop import shipments dead in their tracks and you may not even know they are stuck. Beth Peterson, president of BPE Global, offers advice for achieving fast, reliable customs clearance.

Selecting the Right Warehouse Management System

The typical warehouse buzzes with activity every day. Products arrive at the loading docks, forklift drivers shift pallets around the floor, automated retrieval systems pull goods for shipment. Warehouse management systems (WMS) provide tools for keeping track of all that action. Today, dozens of technology vendors – from well-established to relatively new – offer warehouse […]

Perfect Order Fulfillment: Getting it All Right

The journey through the supply chain is filled with constant movement and activity, and each step holds the potential for delays, wasted money, and errors. The complexities of an extended supply chain make the odds against fulfilling a perfect order overwhelming. The Supply Chain Council describes perfect order fulfillment as a discrete measurement defined as […]

Hanging in the Balance

If one theme threads its way throughout this issue – from cover illustration to featured articles to the logistics solution providers we have selected for our annual Top 100 Logistics IT Providers list—it’s balance. Businesses today routinely balance on the brink between too much and too little – whether it’s forecasting demand, carrying safety inventory, […]

Balancing Act: Matching Supply to Demand

Three companies at different stages of demand-driven sophistication use greater visibility, automated data flow, and real-time alerts to preserve the delicate balance between suppliers and customers.

IT Perspectives 2008

Global supply chains are only as flexible as the technology that exists to support them—and thanks to an emerging class of logistics IT providers, and a new breed of sophisticated solutions, there are plenty of options to help enterprises respond more quickly and efficiently to shifting market dynamics.

One Good Turn (sponsored by SmartTurn)

Every business wants to grow, but rapid expansion presents challenges as flourishing companies struggle with more complex inventory and warehouse management operations. Osteogenics Biomedical recently faced this situation as it coped with breakneck growth, a small 2,500-square-foot warehouse, and an outdated management system. The Lubbock, Texas-based company is a leader in the development of innovative […]

Barry Schap: Pumping It Up

The United States is expected to produce 13 billion gallons of ethanol in 2008, according to the Renewable Fuels Association. Barry Schaps, senior vice president of logistics at VeraSun Energy in Brookings, S.D., moves most of that supply. By the end of this year, when it completes a merger with U.S. BioEnergy and opens some […]

Taking on One-Offs

Q: I operate a marine terminal, and I have an insurance policy with a $1-million limit to cover loading and discharge operations. A customer wanted me to discharge a heavy piece of machinery valued at $75 million. When I asked my insurance company to increase its limit just for this one operation, it refused to […]

Infrastructure Triage 101

The U.S. logistics system is the nation’s life and supply line and deserves our highest attention. A sobering assessment of our regard for America’s infrastructure is found in the American Society of Civil Engineers’ (ASCE) most recent report card. Here are the grades: Rail: C- Aviation: D+ Roads: D Bridges: C Navigable Waterways: D- It’s […]

Choosing a 3PL: Safety First

When negotiating transportation services with a third-party logistics provider (3PL), you may find that they emphasize efficiency, customer service, competitive pricing, and timeliness. Safety is rarely a selling point and may go unmentioned during discussions. When shopping for 3PL services, however, a good safety record should be at the top of your checklist. Contracting with […]

Trends-April 2008

Flipping through Backpacker‘s 2008 Gear Guide recently, I happened upon the magazine’s Zero Impact Challenge – a call to action for outdoor equipment manufacturers to design backpacks with “greener” footprints. In the spirit of environmental awareness, the magazine featured five brands in the process of developing new packs that are lighter, simpler in design, made of […]

Global Logistics-April 2008

Given Belgium’s proximity to mainland European markets; well-developed, multimodal transportation infrastructure; and highly skilled labor force, its potential as an offshore manufacturing, research and development (R&D), and distribution location far exceeds its geographical size. The Port of Antwerp, together with Liege and Brussels airports, places Belgium squarely among Europe’s top-tier cargo crossroads, incenting U.S. businesses […]

Easy Come, Easy Go: Keeping the Yard Running Smoothly

Some companies consider yard management a low priority, but an inefficient strategy can bleed dollars from the bottom line. Wilson Rothschild, industry and product marketing supply chain manager for Infor, an Alpharetta, Ga.-based warehouse management software company, offers these tips for making yard management a strategic imperative. 1. Lead an initiative to review yard management […]