Mind Your Own Business: Supply Chain Integration and Feedback
In the 20th century, the process of control was formalized by Norbert Wiener who, through his concept of cybernetics, analyzed and applied the idea of feedback. Although he saw feedback as useful primarily to engineers, the idea has taken wing and come into all our lives. For example, consider the delivery of steady heat through […]
CombineNet: Moving Beyond Reverse Auctions
Using combinatorial optimization, DuPont finds further ways to save on transportation.
Six Ways to Grow in a Down Economy
In the 1990s, it looked like we could do no wrong. The economy was growing. The stock market was rising. Venture capital was plentiful. Young people became instant millionaires in the dot.com world. Then came the new millennium and somehow that all changed. The economy started to shrink and layoffs became commonplace. The stock market […]
Selecting Forwarders and NVOCs
Receiving and shipping goods from overseas can be confusing. But receiving and sending the goods is only half the battle. It’s actually the selection of the right forwarder or NVOC (Non-Vessel-Operating Carrier) that is the most important task, but one that can cause you the most headache, especially if you make the wrong choice. To […]
Finding Efficiencies in the Yard Just Outside
Today’s dynamic business environment provides supply chain professionals with increasingly complex pressures from a variety of business fronts. Customers request reductions in cycle times, time-to-market, and operating costs in addition to increased order accuracy and service. Yet in the face of these challenges, many companies focus only on maximizing efficiency within the four walls of […]
Getting a Grip on Service Parts Operations
Companies have been under tremendous price and volume pressure in the finished goods business for quite some time, but services and parts is the logical next opportunity to improve revenue, boost profits, and directly impact customer satisfaction. In fact, Piper Jaffrey U.S. Bancorp estimates that spare parts represent $700 billion in spending and eight percent […]
Yellow/Roadway: Changing Directions
Every September, Inbound Logistics offers readers a review of the trucking segment. The big news this year is Yellow Freight buying its competitor, Roadway. This unexpected move was driven by economic, competitive, and strategic reasons. As we saw with Consolidated Freightways’ demise, size alone is not a reliable indicator of stability. Good management, aggressiveness, and […]
Avnet: Focus on Perfection
Avnet’s Arizona distribution center is one of the company’s best sales tools.
Green Light for Yellow-Roadway
What the acquisition means for customers of the $6-billion newly formed transportation provider.
Wheels of Fortune: Truckers Deliver a Wealth of Services
Motor carriers help companies optimize their core competencies by providing value-added services.
Military Logistics Shapes Up
As the need for efficiency in military operations grows, streamlining the supply chain becomes imperative.
Richard Jackson: Purchasing Power
From cancer cultures to special valves to dual-engine aircraft, Richard Jackson stood ready to find and deliver almost anything. As manager of export purchasing for chemical company ICI Americas (later Zeneca and AstraZeneca) until his retirement in 1993, Jackson tapped U.S. suppliers for materials and equipment his company’s overseas facilities couldn’t find in their own […]
SEKO Moves Forward into IT
The supply chain offers too much and delivers too little. This argument has been leveled for years against ERP software applications and the complexity of their implementation. The counter-argument is that companies who use supply chain management successfully—such as Wal-Mart and Dell—have made it an essential part of their business success. These companies don’t just […]
What’s Next in Outsourcing’s Evolution?
Regardless of the complexities of Darwinian theory, it is easy to find similarities between the evolution of man and outsourcing supply chain functions. After all, there was a time in my career when “postponement strategies” seemed as foreign a phrase as “australopithecines” (an extinct humanlike primate). What was once fancy speak now seems no more […]
Creating Effective Routing Guides
A s companies seek to streamline their supply chains and logistics processes, their transportation routing guides have never been more important. Getting vendor and carrier compliance depends how the routing guide is put together. It must be easy to read, simple to use, and flexible. Shawn Masters, group logistics manager for Ryder Systems, offers these […]
The WMS Quandary: Where’s My Savings?
Several times a year I get a call that goes something like this: “Albert, we automated our distribution centers with a new WMS and we haven’t seen the savings. In fact, our costs are higher! We did our due diligence in selecting the best package. We did the training and wrote interfaces. We toured sites […]
Is It Time to Jettison JIT?
Manufacturers, retailers, and suppliers have come to rely on Just In Time inventory management, or JIT, as a way to reduce costs and improve efficiency. There is no doubt that JIT management has improved companies’ bottom lines and saved manufacturers billions of dollars. While JIT offers the potential to create significant savings for firms, it […]
Seeing Is Believing
TBI, a non-profit network of eye and tissue donor banks, relies on supply chain management to expedite time- and temperature-sensitive shipments to doctors and hospitals worldwide.
Jettison JIT?
Is it time to jettison JIT? It may be, according to industry observers Ike Brannon, senior economist on the Congressional Joint Economic Committee and Michael Gorman, assistant professor at the University of Dayton (see Viewpoint, August issue). Let’s think about that. Ike and Mike say that increased transport costs offset savings companies using just-in-time regimes […]
Fast Food: SCM Feeds the Need
Whether by increasing inventory turns or compressing order cycle time, food companies are looking for ways to reach maximum speed.
Retail Roundup: The End of the Supply Chain
It’s all about what happens at the cash register. So how do retailers and their partners efficiently match demand to supply with good customer service, and still ring up profits? Eleven industry observers offer their perspective on what retailers can do to survive and prosper.
Galen Erickson: Back to the Sporting Life
After seven years calling balls and strikes in the minor leagues, Galen Erickson was looking for a major change. The former umpire soon found a new career in logistics, rising from receiving dock supervisor to vice president of distribution at Phoenix-based Broadway Southwest Department Stores. Later, he advanced to executive positions with—among other companies—Leslie Fay […]
Cogistics Part 2: Cutting Costs on Urgent Shipments
Last month I introduced you to Cogistics, a Lakeland, Fla.-based service provider that helps companies plan and execute their transportation and supply chain operations through collaboration and data management. This month, I follow up by concentrating on Cogistics’ Urgent-1 service and pre-audit/carrier payment process. “Cogistics’ critical shipment call center, Urgent-1, does not pertain exclusively to […]
Logility: May the Source Be With You
Collaborative sourcing management steers Bell Sports toward greater control over its brands.
Orchestrating Successful Product Launches
Successful product launches are like a well-orchestrated symphony. Each instrument must work in harmony to produce the melody, and every musician plays a critical role. As the conductor of a product launch, you want flawless orchestration, but getting products to the retail market presents many challenges. In today’s economic environment, companies cannot afford any missteps, […]
Investing in Wireless Systems
Investing in a wireless solution for your warehouse calls for careful consideration. Richard Bauly, vice president, strategy and business development, Psion Teklogix, offers these tips for selecting your new system. 1. Understand the needs of your staff. The wireless and mobile systems that deliver the most value solve a defined problem. Examine current operations and […]
Technology Fights National Security Threat
The nature of national security threats against the United States has changed since Sept. 11, 2001. U.S. officials and citizens alike perceive the threat to be from terrorists who would attack with conventional explosives or weapons of mass destruction moving through the international supply chain. The United States Government (USG) has responded through three developments; […]
Building Security Into the Supply Chain
Prior to Sept. 11, 2001, the term “security” primarily addressed cargo theft. Now the term addresses the broader set of security requirements and challenges associated with the increasing terrorist threat. Historically, competition has heightened information-sharing tensions among regulatory agencies, manufacturers, freight forwarders, carriers, and retailers—they have “protected” their piece of the information technology system. The […]
Navigating by Gyroscope
Sociologist David Reisman suggests that there are two types of political people: gyroscopic—those having internal guidance on issues, and radar—those bouncing off and navigating their issue positions by interacting with others. We find similar behavioral patterns in operation by those providing outsourced services in a stressed economy. Do they navigate their way to survivability and […]
Parcel Direct: Built for Speed
A network of high-tech distribution centers helps Parcel Direct pass deep postal discounts on to its customers, while speeding delivery to final destination.
Don’t Even Think About Outsourcing Until You Read These Success Stories
From Fortune 50 organizations to startup operations, a growing number of companies are outsourcing components of their logistics and supply chain functions to third-party logistics providers. Take the New England operation of Greenleaf Automotive Recyclers, a distributor of recycled auto parts. Last year the company decided to outsource its local customer deliveries to improve operations […]
What Does Your 3PL Really Think?
Third-party logistics providers struggle with customer demands to continuously create value. So, how are they doing? Inbound Logistics took this question to a group of 3PL providers to find out how they validate their value proposition in today’s environment, and how they plan to serve you looking forward. Follow us as we pan the 3PL industry and zoom in on some emerging trends.
Career Moves: Does Outsourcing Help or Hurt?
The right outsourcing recommendation can make or break your career. Here’s some advice for using outsourcing to fuel your trip up the corporate ladder.
Going Modal
How is a logistics airport alleviating congestion at Los Angeles ports? By operating as a multi-modal 3PL. Facing the unenviable task of cutting time and costs during transshipment at ports, forwarders, 3PLs, and shippers are looking to inland multi-modal facilities such as Southern California Logistics Airport to circumvent congestion and ensure quicker turnaround times for their customers’ shipments.
Bill Jones: Distribution and the Deep Blue Sea
Twenty-seven years ago, the day school let out, Bill Jones and his father went to buy a pair of boots. The 14-year-old needed them for a summer job with his mother’s employer, Pacific Seafood of Portland, Ore. From then on, summers and weekends, Jones ripped the backs off Dungeness crabs, built boxes, shoveled ice, and […]
Cogistics: Harnessing the Power of Collaboration
Given the direction of today’s economy, most companies continue to focus on ways to reduce costs and increase their return on investment. There are many means to achieving these goals, but clearly better use of data—that is, transforming raw information into actionable knowledge—is a sound approach. In the supply chain, where all activities are interlinked […]
Flex Time: Finding Adaptable Software
Adjust-it-yourself supply chain software helps a fast-growing retail chain bend the rules.
Riding Outsourcing Waves: Hang Five to Thrive
Improving supply chain performance by outsourcing has been in vogue for decades. But has the outsourcing process kept pace with the emergence of the supply chain manager (SCM)—a single provider responsible for end-to-end performance? The first wave of outsourcing focused on exchanging fixed assets for leaner balance sheets and variable logistics costs in warehousing and […]
Tightening Supply Chain Security
Theft, terrorist activities, or cargo loss can happen on ocean vessels, at ports, in airports, at loading docks, or in transit. Don’t leave your inventory and equipment vulnerable. Here are 10 tips for tightening security along your supply chain, from Chris Corrado, vice president customer support, APL Logistics. 1. Participate in the Customs-Trade Partnership Against […]
Flight of Fancy
Back in 2023 Paul MacCready’s famous company, Aerovironment Corp., brought to market an Unmanned Aerial Vehicle (UAV) that revolutionized expedited and emergency transport services in America. That was seven years ago. Since then, the UAV 2030 AllCargo has captured 38 percent of the critical shipment market. Soaring above traffic, tolls, and crumbling infrastructure, the unmanned […]
Coty’s DC Gets a New Look
Coty gives its DC a facelift by optimizing the building’s cube and adding automation. Now it serves demanding retail customers from one location.
Fare’s Fair: Making Air Cargo Count
The traditional mold that combination carriers have operated in is crumbling as increased competition from low-fare carriers impacts the way they serve cargo customers. Putting back the pieces will require a more concerted effort, focusing attention and resources on the cargo side and making product attractive to shippers and consignees—regardless of how passenger volume waxes and wanes.
At Long Last, Logistics Reaches the Boardroom
The CEOs of two vastly different companies—The Container Store and Leiner Health Products—share their views on the importance of logistics and supply chain management to their companies’ bottom lines.
Mike Bates: Location, Lead Time and a Quick Bulkhead Fix
Location might not be everything, but in Mike Bates’ job it counts for a lot. As inbound freight logistics manager for Thurston Foods, Bates wages an endless campaign to find carriers to serve his warehouse in Wallingford, Conn. With few outbound loads available in the area, truckers delivering to the regional food service distributor often […]
Zedent: A CLASS Act
Zedent’s ERP system aims to help distributors win top grades for customer service.
One Throat to Choke: The Case for One-Stop Logistics
When companies choose to outsource a portion of their supply chains, they often struggle with the decision of how much control over their business and customer relationships they should put in the hands of an outsider. Most often, outsourced logistics is limited to transportation because it is more likely to reap quantifiable savings that are […]
Boosting Your Logistics Skillset
Is your job secure? With outsourcing at an all-time high, logistics and transportation professionals are pressured now, more than ever, to keep their skills sharp and their resumes up to date. Todd Provost, general manager of California-based Management Recruiters of Dana Point, offers these tips for boosting your skillset in the ever-changing logistics industry. 1. […]
Outsmarting Scope Creep
Scope creep. What is it? Will it hurt you? How can you avoid it? Scope creep occurs when the boundaries of an original project agreement begin to wander. It’s not uncommon to venture outside the lines and consider new ideas and approaches, but if scope creep is not effectively managed it can lead to budget […]
Maritime Security: Creating a System of Systems
Nearly every containerload represents a point of vulnerability in the pursuit of maritime security. Daily, 17,000 shipping containers laden with cargo of all sorts enter 361 U.S. seaports. Multiply this number by the hundreds of pairs of human hands through which that cargo passes and you can begin to see the magnitude of the port […]
The Blocking and Tackling of Site Selection
As a company’s space needs change, selecting the appropriate site for its distribution centers becomes increasingly important to the bottom line. Here are some practical ideas and tips that can help you along the way. Logistics Audit. When considering a new DC, the first step is to survey your present situation and address decreasing cycle […]
Fujifilm: A Matter of Perspective
Seeking a carrier to serve its LTL customers in the west, Fujifilm sought a partner that could see the larger supply chain picture.
The Productivity Evolution
What’s in a warehouse? If you answered “inventory” you may be overlooking one important fact. Today’s warehouse operations are sometimes a nexus of functions and business strategy, creating an ideal setting for new ideas to take root, grow your business, improve your business model. With the stress caused by the slow economy, warehouse pros are […]
Change Is Good Medicine For Kohl & Frisch
Kohl & Frisch transforms its distribution center with advanced technology and new processes—all while experiencing double-digit growth.
Warehousing: The Evolution Continues
As the evolution of warehousing continues, logistics professionals will have plenty of opportunity to show just what kind of contribution they can make.
Material Handling Technology: Beyond the Nuts and Bolts
Today’s material handling technology is a lot more than nuts and bolts. By enabling companies to handle products more swiftly, material handling gives companies the ability to meet increasing customer requirements, boost productivity, and cut costs. Here’s a look at the technological tools that are available today, and how companies are using them in their distribution centers.
Andy Gustafson: Logistics for the Rich and Famous
To keep the rich and famous cruising in style, someone has to overhaul the engines, install the saunas, and replace the teak railings on the world’s largest yachts. Andy Gustafson’s job is to make sure the technicians who repair and refit these luxury vessels have the materials they need—whether that means sandblasting sand, electronic equipment, […]
The 411 on Product Lifecycle Management
The age we live in may very well be be remembered as the “Age of Acronyms.” The logistics industry has certainly contributed its fair share. Among the many new SCAs (Supply Chain Acronyms) to make their way into our daily lexicon is an upstart called Product Lifecycle Management (PLM). Like supply chain management (SCM), PLM […]
V3 Systems: Scaling Supply Chain Peaks
Seeking a WMS system to help manage expected growth, Mountain Hardwear found a solution tailored to its size and needs.
Choosing a Warehouse Management System
Purchasing a new Warehouse Management System (WMS) for your company is a little more complicated than simply interviewing a group of companies and picking the most newfangled or expensive product on the market. You have to know what drives your company and be able to weed through all the bells and whistles to target your […]
RFID Use Limited Only by Imagination
Logistics professionals have long viewed radio frequency identification (RFID) as a technology of the future. By fixing their vision on the distant horizon, however, they may be overlooking the real value that RFID can deliver today. RFID technology is already used thousands of times each day in port, distribution center, and fleet operations around the […]
Vendor Compliance: What Doesn’t Kill You Makes You Stronger
You just landed your first big customer. No more selling to mom-and-pops. You alert your suppliers and increase your raw materials inventory. You step up production and increase your finished goods inventory, anxiously awaiting the purchase order. Then suddenly it hits you: in order to get the purchase order you have to comply with a […]
The Power of GC3
DuPont’s TransOval web portal is primed to take globalization to a whole new sphere, with help from G-Log’s GC3.
Stirring the Pot
I love making chili and am always amazed at that point in the pot where individual ingredients coalesce into something new and wonderful. While cooking up this issue, we saw the beginnings of a similar trend in logistics IT. Business IT solutions running down functional silos to the heart of an enterprise—purchasing/SCM, TMS, WMS—are now […]
Optimizing Your Supply Chain: A Model Approach
A wide array of technological tools are just the do-it-yourself kit companies can use to model, then optimize, their supply chains.
Wireless Supply Chains: No Strings Attached
On the road, in the warehouse or the office, today’s wireless technologies help streamline supply chain operations.
Carol Carrieri: Life-Support Logistics
Carol Carrieri had a warehouse full of medical supplies. The problem was how to get them into Manhattan. Minutes after she and her staff at McKesson Medical-Surgical’s distribution center in Dayton, N.J., learned of the Sept. 11 attack on the World Trade Center, they started calling customers in New York to find out what they […]
Enterasys: Stock Options
By adjusting inventory levels automatically every day, Enterasys streamlines its service parts depots.
Consolidating Reverse Logistics and Warehousing Yields Greater Returns
While 3PLs have been tuned in to the retail industry’s returns management dilemma, manufacturers are also struggling with similar problems. In addition to traditional consumer returns, manufacturers are also charged with managing overstocks, seasonality, stockouts, shelf damage, obsolescence, and sales trends. As a result, it’s crucial to get valuable inventory assets returned back through the […]
Selecting a Transportation Management System
To help you select a transportation management system, here are 10 tips from Kevin Lynch, CEO of Minneapolis-based Nistevo, which provides a collaborative logistics network for transportation management: 1. Insource or outsource? Streamlined transportation management can be achieved through purchasing TMS technology or selecting a 3PL with TMS capabilities. Your level of internal expertise and […]
Technology Is Not a Cure-All
It isn’t always about technology. That sounds a bit heretical to modern ears. Technology has done so much to alter our world, make our lives easier, and provide answers to decades-old business problems. We have come to depend so heavily on the value of technology that our first response to most business problems is investing […]
All Across the Angry Seas
We’ve heard for the last two decades that the world is getting smaller. Not anymore. Distances across angry seas are greater than those across peaceful seas. Cultural differences, political differences, and security concerns have raised formidable impediments to the trade and tranquility that bind the world together. And so we struggle to secure our homeland. […]
Genesco: From the Flintstones to the Jetsons
Genesco’s new paperless, wireless warehouse has doubled output, with a 99.6-percent accuracy rate on shipments.
Global Logistics: Bridging the Cultural Divide
Companies move to ensure operational excellence when working across the cultural divide.
New Product Launches: The Cache to Cash Cycle
Aligning marketing, advertising, and sales initiatives with logistics and fulfillment processes to ensure that new products make their way onto store shelves and into shopping carts demands a collaborative and integrated approach among internal departments and supply chain partners.
Lewis Dibert: Spinning Red Into Gold
Despite an affable disposition, Lewis Dibert spends his days seeing red. As director of logistics for Red Gold Inc., each day from July through October he moves hundreds of truckloads of tomatoes from fields in five states to be packed into cans at three Indiana production plants. The rest of the year, he brings in […]
Lorantec: Cargo Gets Smart
In this era of smart machines, smart cards, smart motors, and smart sensors, it’s about time we had smart cargo—specifically, smart cargo containers. The ability to know where and in what condition a shipment is becomes a major supply chain consideration and the primary goal of better process visibility. Lorantec of Sunnyvale, Calif., is building […]
Amphire: Platform for Productivity
Food service distributor MBM Corp. finds a base for building tighter relationships with vendors and offering value-added services to customers.
Shifting Gears from Inventory to Motor Freight Costs
The nation’s motor carrier freight bill for 2001 was $494 billion—more than 50 percent of total U.S. business logistics costs ($970 billion) and 82 percent of total U.S. business transportation costs ($605 billion), according to Robert Delaney’s annual State of Logistics Report released in June 2002. The implication for the nation’s shippers and receivers is […]
Working With Transportation Salespeople
Working with transportation salespeople can be a pleasant or frustrating experience. You have to separate the person who wants to sell you something from the professional who wants to provide the appropriate solution that will meet your needs. To help you get the most bang for your buck and establish a relationship that leaves you […]
CRM and the Danger of Dirty Data
Time doesn’t stand still. Neither do your customers. Face it. We are a nation on the move, and rapidly growing as well. In 2000, businesses filed 2.6 million change-of-address orders. There are a mind-boggling 140 million deliverable addresses in the United States, and the number is growing by nearly two million annually. If you are […]
Packaging Automation Delivers What Customers Demand
“The factory of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment,” writes author Warren G. Bennis. Well, not quite. But automation is certainly the watchword as today’s manufacturers face […]
Silo’s Legacy
In last month’s Reader Profile, Brittain Ladd offers some great advice to people starting out in logistics: “Educate yourself. The best logistics managers are those individuals who are great communicators and who understand the importance of mastering the supply chain, as well as mastering relationships with customers and suppliers.” Besides repeating, that sentiment bears expanding. […]
What Makes a Logistics Leader?
Great leaders relish and seek responsibility and accountability. They inspire confidence, win the hearts and minds of their team, and bring out their best, whether on the warehouse floor or in the executive wing. The strategies and advice in this article can help get you on the leadership track.
SCM & Logistics: What’s the Difference
Are logistics and supply chain management the same thing? How are they alike? How do they differ? IL readers weigh in with their opinion, and Dr. Edward J. Marien tries to make sense of it all.
Alex Reizinger: Stretching His Wings
When Sandy Reizinger first went to work for Ryder Supply Chain Solutions three years ago, he had barely a moment to breathe. Reizinger was part of a team managing transportation for Nortel Networks at its “systems house”—a final assembly and distribution center in Montreal. As logistics coordinator, he built 10 to 12 daily trailer loads, […]
EIS: Practice Makes Perfect
Based in Downers Grove, Ill., Enterprise Information Solutions Inc. (EIS) is devoted to systems integration and open systems, open source computer engineering. The company’ s transportation practice focuses on transportation and logistics solutions. Marc Mitchell, one of EIS’ s founders, holds the intriguing title of Transportation Practice Director. “When we founded EIS, we decided to […]
Xporta: The Total Cost of Global Sourcing
Ingersoll-Rand scopes out the full cost of sourcing from different overseas suppliers.
Contingency Planning: Get Ahead of the Game NOW
It comes with the territory. Those of us who make our living in the fiercely competitive world of transportation, logistics, and supply chain management have developed an intense focus on consistently meeting and exceeding customer needs. Although most of us already operate under the credo “we need to do our work better tomorrow than we […]
Maximizing Your CRM System
Two-thirds of all Customer Relationship Management (CRM) initiatives fail, according to a recent study by Gartner Inc. Proper implementation and direction may be one problem. But many businesses overlook the fact that the CRM information they store and manage is inaccurate, outdated, or redundant. Here are 10 tips to help you maximize the effectiveness of […]
Balancing IT Strategy with ROI
For years enterprise software implementations were all about the Big Bang. After spending months and millions of dollars installing a new system, the grand moment would come, the “on” switch would be thrown, and the organization would suddenly achieve Nirvana. Times have changed. In a chilly economy, IT executives cannot afford to wait very long […]
Cycle Time Reduction Gives Life to Productivity
Manufacturers that can’t deliver on time won’t keep their customers happy—or keep them at all. This reality is all the more reason why small and mid-sized manufacturers need to get their products into customers’ hands as quickly as possible. Often, however, bottlenecks in the production process make this impossible. The following scenarios of lost productivity […]
Integration Tool Gets Railroad on the Right Track
To better manage and share information among business partners and customers, Freightliner makes tracks to a web-based collaborative and integrated IT network.
Feeling Full: More is More
When choosing the mix of articles, and setting their length, for our annual Logistics Planner issue, I have more freedom than usual. As an editor, I normally face tremendous pressure to keep things brief in recognition of, or perhaps in surrender to, today’s quick reading habits. Each issue, I struggle with a brevity bias, as […]
Descartes Was Wrong … and Right
Descartes divided our world into two distinct parts—”extended things,” things that are real, existing in the physical world and “thinking things,” thoughts and memories. Descartes was wrong. That’s what New York scientist Timothy Tully says and he is out to prove it. How? By using molecular biology to break down thoughts into physical components. He […]
The Proof is in the Picking
Wholesaler rolls out voice-directed order selection in DC after successful pilot.
Managing Logistics Change: Doing it Right
Wrapped in a chrysalis of change, business logistics managers are rebuilding internal elements and morphing legacy systems to answer increased customer demands and manage never-ending variables. What emerges is a logistics process that is more agile, able to fly faster and go farther. See how leading companies use change to transorm themselves, with breathtaking results.
Zero Hour
What happens when disaster strikes and your shipment never makes it? Time stops for a brief moment … then the clock starts ticking and the phones start ringing. What do you do? How should your vendors and carriers respond? Read this gripping fictional account of one carrier dealing with the unexpected. The story may be make-believe, but the consequences are no less real.
Choreographing the New Supply Chain
Connecting customers, distributors, manufacturers and suppliers to allow real-time workflow requires they all dance to the same music.