Articles

Commentary

Ryan Webber

Reinventing Logistics in the Age of Amazon

n 1909, Henry Ford said, “Any customer can have a car painted any color that he wants so long as it is black.” Decades later, Jeff Bezos said, “Customers are divinely discontent. Their expectations are never static—they go up.”

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GOOD QUESTION | What’s the quickest way to improve return logistics?

Make sure information systems, distribution networks, and transportation capabilities work together seamlessly. Perry Belcastro Senior Vice President, Fulfillment Services Saddle Creek Logistics Services Leverage artificial intelligence to identify key drivers causing returns/claims. This can provide insights that can be used to optimize delivery, reduce volume, and provide critical information to engineering to improve products. Tom […]

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Keith Biondo

3PL Growth Spurt. Why?

The managed logistics sector thrives both in times of positive change and in times of uncertainty. We’ve recently had plenty of both. In today’s bipolar economy, it’s no wonder that U.S. 3PLs had their best-ever year in 2018. Forty percent of 3PLs report top-line sales growth of 20% or better in our annual 3PL Perspectives […]

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Pervinder Johar

Operating a Purpose-Driven Supply Chain

Leading with purpose creates an impact that resonates across a business—including employees, customers, partners, and shareholders. It can often be a complicated process, but it doesn’t need to be. For global brands that source raw materials, move products through global supply chains across borders, and ultimately deliver a product or experience to a customer, understanding […]

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Pete Butler

Filling the Manufacturing Skills Gap

The manufacturing skills gap may leave a projected 2.4 million positions open in the coming decade, with a potential economic impact of $2.5 trillion. How can manufacturers prepare and fill positions with qualified individuals? What training and ongoing education strategies will enable the necessary skills? Predictive analytics and machine learning can eliminate the guesswork in […]

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Bill Mathews

Stop Calling It Backhaul

A backhaul is a means of returning drivers and equipment to their origin or domicile. It’s that happy place where sales can command the highest rates for haul and the customer connection is at its best. It stands to reason, however, that one company’s origin point is another company’s wasteland in terms of relationships and […]

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GOOD QUESTION | What’s the most neglected part of the supply chain?

Reverse logistics is usually an afterthought. Heather Jarvis-Gann Logistics & Dispatch Crestwood Midstream Partners LP Defining what supply chain management is for your company is key to writing the right job description and attracting the right talent. Tyler Chamberlain, MBA Supply Chain Manager Capital One Compliance is often viewed as a cost center and is […]

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Keith Biondo

Conflicted

As a culture, are we really committed to sustainability? Yes and no. Conventional wisdom can be contradictory. For example, some of you are reading this on paper. BAD! Yet studies show that fast-growth carbon capturing recyclable paper is much more sustainable than the gigawatts of energy and massive server farms needed to deliver Inbound Logistics […]

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Kevin Beasley

Time to Stop Hating the ‘A’ Word

To small and mid-sized businesses (SMBs), the “A” word usually coincides with fear and frustration. While small business owners love to hate Amazon, the time has come to embrace the changing purchasing and distribution landscape.

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Paul A. Myerson

Managing Change in Turbulent Times

We are now in a "white water rapids" phase in terms of the global economy, requiring flexibility from the processes, technology, and people in the supply chain to navigate these rough waters. Making the transition to a truly flexible and lean supply chain, especially during these turbulent times, involves changing the three elements necessary for […]

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Keith Biondo

Help From Your Warehouse

Your warehouse and fulfillment operations—and the people, partners, and processes that make them run—have just gotten monumentally more important, because a series of convergent events are raising national supply chain costs at every touch. Let’s unpack the why. In the industrial and manufacturing sectors, added costs on materials and products impacted by ongoing trade friction […]

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