Articles

E-commerce

Subcoms Focused on the Future

In a retail environment focused on customer experience and convenience, subscription commerce (subcom) companies are maintaining a foothold. According to the 2019 SnapFulfil and Subscription Trade Association (SUBTA) State of Subscription Commerce survey, 46% of today’s subcom offerings now have 2-5 years of operational experience; 40% have more than 5,000 customers, and 29% have more […]

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Who’s Paying for Free Shipping?

As someone who specializes in logistics, I see my fair share of Amazon-related studies and reports. One of the most recent — the 2019 Amazon Consumer Behavior Report from Feedvisor — offered some eye-opening statistics. Perhaps most compelling is the degree to which Amazon’s dominance and influence continues to grow. For instance, nearly 9 out […]

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What to Look For When Taking Stock of an Inventory Management System

As e-commerce grows, online retailers can benefit greatly from modern automation tools. Choosing the right online inventory management system, for example, can impact both sales and the entire enterprise, and allow e-commerce retailers to retain their competitive advantage. According to Multiorders, here are five factors to consider when selecting an inventory management system. 1. Centralized […]

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Achieving Transportation and Logistics Success in the On-demand Age

With heightened consumer demand for rapid delivery of items such as clothing, technology and even food products showing no sign of slowing, companies and their transportation partners are under immense pressure to produce, manage, fulfill and distribute an unprecedented amount of consumer goods, while at the same time deliver positive shopping experiences for customers across […]

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Bringing Logistics In-House

Enterprises are facing either a perfect storm or a perfect opportunity in delivery, depending on how you look at it. With consumers demanding faster delivery, more flexibility and greater convenience, the fastest enterprises to adjust will be catapulted to the top of the pack. The statistics are clear – online e-commerce is growing over 6 […]

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Last-Mile Logistics: How Sellers Can Make It a Strength and Not a Setback

The last mile, defined as the movement of items from a transportation hub to the final delivery destination often residential, is often the most challenging, costly, and technologically deficient portion of the delivery process. But as more and more consumers use e-commerce to order and ship everything from medicine to artwork, the shipping and logistics […]

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New Freight Train Could Boost Cross-Border E-Commerce in China

China is taking new steps to improve cross-border e-commerce, adding a new route to its China-Europe freight train service. The freight’s maiden voyage was from Zhengzhou to Liege in Belgium. The service, the first of its kind to depart from the capital of central China’s Henan Province, operates under customs surveillance code 9610. China’s General […]

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No Light at End of Retail Tunnel

The decline of physical retail stores isn’t expected to slow down any time soon, finds a Coresight Research report. U.S. retailers have announced 2,187 closings to date in 2019, including 749 Gymboree stores, 251 Shopko stores, and 94 Charlotte Russe locations. Payless ShoeSource also is reported to be considering its second bankruptcy. Online retail growth, […]

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Super-sizing E-commerce Deliveries

Super-sizing E-commerce Deliveries

Companies that manufacture, sell, and deliver an increasing number of e-commerce oversize goods face a unique set of challenges when delivering to homes. Delivery teams not only need access to home interiors for set-up, they must also communicate in real-time with recipients so they’re home when orders are delivered. What’s more, they need far more customer service skills than the typical delivery driver.

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Jennifer Daniel: Mastering the Art of Logistics

Jennifer Daniel: Mastering the Art of Logistics

Jennifer Daniel is head of global logistics for Redbubble, an online marketplace that connects independent graphic design, fine art, and photography artists with customers. Responsibilities Oversees all inbound and outbound shipping from 32 locations around the world. Experience Senior logistics manager, Redbubble; transportation operations and analytics manager, customs compliance manager, Restoration Hardware; foreign freight and […]

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Keith Biondo

When Worlds Collide

In retail there are two worlds or approaches: online and traditional. It appears the online retailers have been winning in the market with all types of consumers, even in manufacturing and industrial products. But don’t count the traditional retail world out yet. Good supply chain management practices, along with blended approaches to serving the customer, […]

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A New Argument for Pool Distribution as More Specialty E-Retailers Set Up Shop

As consumer demand intensifies and changing shopping behaviors put pressure on the industry to adapt, retailers have continued to redesign their networks to keep up. When distributing high-volume retail goods, determining the right model is key. So what’s the quickest and most cost-effective way to keep fast-turning retail products moving from DC to store shelf? […]

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Mohammed (Mo) Hajibashi

Today’s Technology, Tomorrow’s Demand

The late actress Carrie Fisher said, “instant gratification takes too long.” Her prescience is spot-on. Consumers don’t just want convenient, personalized products and services—they want them immediately. Speed and flexibility are the most significant aspects of meeting this heightened sense of “must have it now.” Consumer packaged goods (CPG) companies are in a fierce race […]

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