Articles
E-commerce
Store Delivery Keeps Retailers in the Game
Multi-channel retail and fulfillment is typically based on the assumption that customers choose a main way to connect, whether physical stores or a website. Many retailers manage each channel separately with different teams, budgets, processes, tools, reporting structures, and revenue goals. In multi-channel retail and fulfillment, stores have their own stock and sell directly to […]
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Nina Luu: Banking on Data
Nina Luu is CEO and co-founder of Shippabo, a cloud-based supply chain management solution headquartered in Los Angeles. Responsibilities: Leading shippers, logistics experts, and technologists in creating cloud-based supply chain solutions. Experience: Co-founder, IGH Global Corporation; marketing director, Evergreen Herbs Education: B.S., business administration, California State Polytechnic University, Pomona, 2005. One year after college, I […]
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Returning Experience
The war between the retail/e-commerce customer experience and increasing costs is heating up, thanks to the impact that rising transportation prices are having on the retail process. That trend plagues e-commerce players and retailers, both large and small. For example, in July 2018, spot market trucking costs were up 30 percent year-over-year, according to DAT. […]
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Returns in the E-Commerce Retail Supply Chain – MD Logistics
In recent years, a rise in e-commerce sales has led to an increase in the amount of items returned. This increase in returns creates a challenging situation for retailers and an opportunity for their 3PL providers. Q: How does the reverse logistics process work? A: 3PL providers engineer returns solutions that are specific to their […]
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Footwear Chain Steps Up E-Commerce Efficiency
Browns Shoes makes great strides with a distributed order management system that gives inefficiencies the boot.
Read MoreE-Commerce Supply Chains in 2018: Millennial Consumers Most Concerned With Speed and Affordability of Deliveries
For today’s millennial consumers, timeliness of deliveries ranks high on the list of requirements for customer satisfaction. In fact, in a study of 3,000 consumers in the United States, Canada, and the United Kingdom, conducted by e-commerce company Radial, over one-third — 39.7% — of respondents ages 18 to 24 said that speed of delivery […]
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Footwear E-Tailers: Shoe Me The Money
E-commerce footwear sellers woo shoe shoppers with generous shipping and return policies designed to ensure a perfect fit.
Read MoreManufacturers Take on Amazon
In response to the “Amazon effect” and today’s consumer demands, manufacturers are reprioritizing and focusing their technology investments on inventory optimization solutions (43 percent) and integrated planning and execution technologies (41 percent), according to findings from JDA Software’s 2018 Intelligent Manufacturing Survey. The survey suggests manufacturers are embracing a new retail-like role and willing to […]
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Thinking Beyond Home Delivery – SEKO Logistics
Consumer expectations are becoming increasingly demanding, and matching supply to demand is crucial for any successful supply chain. Speed is where it’s at—if you are not moving forward, you are moving backward. As consumers become increasingly savvy online, companies are quickly learning the importance of being at the forefront of change. Providing consumers with all […]
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Full-Service Fulfillment Solution Helps E-commerce Company Deliver – Saddle Creek
Saddle Creek helped allheart get orders out quickly, control costs, and keep up with demand spikes.
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Cookware Company Stirs Up a Sizzling Supply Chain
When sales of cast-iron cookware heat up, a well-known brand prepares a solution to expand manufacturing capacity and warehouse space.
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Engaging the Informed Consumer
Retailers and branded manufacturers can differentiate themselves in a crowded marketplace by showcasing their most unique assets, according to Kibo’s annual 2018 Consumer Trends report. Based on responses from 3,000 U.S. consumers, the report suggests that while price is still the primary factor in purchasing decisions, consumers are increasingly seeking out a differentiated shopping experience—one […]
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2018 Business Trends: For Better, For Worse
Investing in new and improved information technology and robotic process automation (RPA), talent shortages, and trade protectionism are predicted to be the top trends in service delivery for 2018 and the next several years, according to the latest quarterly KPMG Global Insights Pulse survey. Respondents predict these trends will have the largest positive impact: intelligent […]
Read MoreCompeting With E-Commerce Giants
Despite the highly competitive environment, it is possible for small and mid-sized companies to compete with the e-commerce giants. It just takes creativity, a strong, optimized supply chain and, of course, exemplary customer service. Paul D’Arrigo, vice president of information technology for Spend Management Experts, offers this advice. 1. Provide excellent customer service. Ensure the […]
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Supply Chain Strategy and E-Commerce Success – Unyson
Companies with an e-commerce strategy often sell a wider variety of products than brick-and-mortar companies. To reap the benefits of that product mix, however, they may need to adapt their supply chain strategy to accommodate the needs of every product they sell. According to the U.S. Census Bureau, e-commerce sales for the second quarter of […]
Read MoreSupply Chain Efficiency: Packaging for the Automotive E-Commerce Era
According to the Automotive Aftermarket Suppliers Association (AASA), the e-commerce automotive aftermarket sector is currently growing at a rate of $1 billion annually, and is expected to rise to $15 billion by 2020. For the most part, the sector is focused on two primary customers: those seeking accessories for upgrades and those interested in purchasing […]
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Imports, E-Commerce Drive Industrial Real Estate Demand
Seaports are a vital economic engine for the United States and a huge driver of demand for industrial real estate. Imports represented 63 percent of the total loaded cargo volume in 2017 for the top 13 ports in the United States. As imports continue to rise steadily in many ports across the country, and e-commerce […]
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E-Commerce: Cultivating a New Logistics Landscape
E-commerce continues to mow down traditional business practices. To adapt, companies serving manufacturing, industrial, and retail customers are seeding their portfolios with new services, and not letting any grass grow under their feet.
Read MoreH&M Tries on Supply Chain Improvements
The world’s second-largest fashion company, Sweden’s Hennes & Mauritz (H&M), says it will increase supply chain investments and continue cost control measures to address slow growth in 2017, and keep pace with e-commerce rivals. After a supply chain reorganization in 2016, H&M’s new focus includes investing in data analytics and intelligence to enhance retail assortment […]
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