Articles

E-commerce

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Developing Innovative Delivery Services That Delight Customers

To compete in today’s retail landscape, companies must differentiate themselves to meet consumer demands and drive brand loyalty. Many retailers are reassessing every aspect of their supply chains—including their delivery services—and implementing digital processes to ensure superior consumer experiences. Many consumers are willing to pay more for a better shopping experience. In recent years, retailers […]

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5 Ways Automated Dimensioning Helps Optimize First Mile Logistics

E-commerce is not just changing the retail industry, but significantly impacting logistics as well. Reaching $394.86 billion last year, e-commerce has increased 15.6% compared with $341.70 billion in 2015. With such an increase in e-commerce sales, the need for an efficient delivery service has never been so high. Customers are greatly influencing the delivery of […]

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Consumers: No Patience For Supply Chain Fails
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Consumers: No Patience For Supply Chain Fails

Seventy-eight percent of consumers want to receive updates on the status of their orders when purchasing goods, and they won’t hesitate to switch brands if supply chain performance fails to meet their expectations, according to a global survey conducted by YouGov and sponsored by Infor, a provider of industry-specific cloud applications. The survey polled 6,285 […]

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Supply Chain Commentary:
The Battle of Retail Titans

Technology is ever-changing and recently, has been advancing at an extraordinary rate and providing accessible capital with highly valued stock prices. These prices are enabling acquisitions that have the ability to change the competitive landscape overnight. Exhibit A: Amazon’s deal with Whole Foods Market. Many recent acquisitions can be attributed to companies with aggressive growth […]

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Report: Retailers are Hemorrhaging Costs from Premium Delivery Services

2017 brings unprecedented competition for retailers. Not only has Amazon set the standard for how to do retail well, it’s set the new consumer standard on shipping. Prime-like shopping is the new benchmark with Americans demanding ultimate convenience and immediacy at a low cost. Temando’s, a shipping and fulfillment software platform for commerce, 2017 State of […]

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John Costanzo
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U.S./Canada Trade Remains Strong, With Plenty of Opportunity for Growth – Purolator

Q: What trends are you seeing in U.S./Canada cross-border trade? A: I see tremendous opportunity on both sides of the border. For one thing, imports from Canada are growing, largely due to the stable U.S. dollar. We seem to have turned the tide on the currency volatility of the past couple years, allowing Canadian manufacturers […]

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E-commerce Fulfillment Survey Finds Evidence of Retailer Growing Pains

Business is booming for e-commerce retailers according to a new global market study by Peoplevox, an e-commerce Warehouse Management System (WMS) provider. Peoplevox’s “The 2017 E-Commerce Fulfillment Report” found sales of 82% of the e-commerce and multichannel businesses taking part had increased in 2016, with only 6% reporting a decrease in orders. While many voiced […]

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Report: New Data Shows Extent of E-Commerce’s Differing Impact on Retail Categories

E-Commerce has generated significant volumes of sales in the U.S. electronics and clothing industries but has yet to gain traction in other retail sectors, according to a CBRE Group, Inc. analysis of recently released government data. U.S. Commerce Department figures show extensive e-commerce penetration in certain retail categories such as electronics and appliances, with a […]

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Thinking Inside the Unbox

Consumers today judge businesses on many things beyond product performance. Unboxing, for example, is now part of a consumer’s everyday experience. That means daily opportunities for your brand to make a positive impression. Today, 68 percent of shoppers say they are more aware of packaging than they were five years ago, according to a Kantar […]

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Online Shoppers Turning To International Retailers

Nearly half of avid U.S. online shoppers bought items from international retailers, demonstrating the need for retailers to offer more personalized services as a way to compete against lower prices, according to the sixth annual UPS Pulse of the Online Shopper study. The UPS study found that almost all avid U.S. online shoppers (97%), made […]

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Study Finds U.S. Retailers Lead the Way in International Expansion


The retail industry’s international expansion slowed a bit in 2016 from its strong pace of a year earlier as retailers adjusted to e-commerce and shifting exchange rates, according to CBRE Group Inc.’s 10th annual study of international retail expansion. The study found that retailers’ activity in entering new markets increased by 2 percent last year, […]

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