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Customer Service, Last Mile Delivery
Delivering the Final Smile
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
Customer Service, Last Mile Delivery
The Last Mile’s Lasting Impact
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
White Glove Services: Ask for What You Need
Jerry Levy of Specialized Transportation Inc. explains how to get the best service from white-glove logistics providers.
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