Articles

Last Mile Delivery

Delivery Workers Are Your Biggest Asset

Delivery Workers Are Your Biggest Asset

In the fast-paced world of logistics, where every minute counts and customer satisfaction is paramount, your workers are undeniably your biggest asset. As the frontline ambassadors of your brand, they navigate through the intricacies of mid- and last-mile deliveries and create lasting relationships that can impact your company’s business.

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White Glove Delivery: Meaning, Benefits, and Drawbacks

White Glove Delivery: Meaning, Benefits, and Drawbacks

In an era where customer satisfaction has become the cornerstone of many industries, the concept of “white glove delivery” has emerged as an emblem of exceptional service.  This premium service goes beyond traditional shipping, offering an enhanced delivery experience. But what exactly is white glove delivery, and when should you consider using it? What Is […]

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Greening the Last Mile

Greening the Last Mile

Last-mile delivery—the end stage of delivery from a pickup point or sortation center to a package’s final destination—is the most expensive aspect of the supply chain, from high fuel costs and address location to labor and first delivery failure. It also has the highest environmental impact of any other part of the supply chain.

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Gettin’ Giggy With It

Gettin’ Giggy With It

The gig economy’s impact on last-mile delivery and fulfillment expectations has not gone unnoticed by the retail and e-commerce behemoths. Acknowledging that impact, investment activity is spinning up this year. It seems odd but, despite finely tuned distribution systems, e-commerce leaders now feel they have to add to their “legacy” fulfillment infrastructure, technology, and expertise […]

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