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Supply Chain Management, Last Mile Delivery, Ocean, Retail
Trends—April 2014
NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions
Expedited Shipping, E-commerce, Last Mile Delivery
Same Day Delivery: The Amazing Race
Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.
Customer Service, Last Mile Delivery
Delivering the Final Smile
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
Customer Service, Last Mile Delivery
The Last Mile’s Lasting Impact
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.
White Glove Services: Ask for What You Need
Jerry Levy of Specialized Transportation Inc. explains how to get the best service from white-glove logistics providers.
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