A look at the metrics that shippers and their service providers use to evaluate the quality of customer service.
Readers reveal the issues that could disrupt the supply chain…as well as their sleep.
Get ready for a supply chain paradigm shift. These technologies will cause shippers to rethink cost-cutting measures and rewrite logistics strategies.
As consumers expect increasingly shorter delivery windows, last-mile proximity isn’t just nice to have, it’s a must-have. Will O’Shea of XPO Logistics’ offers these tips to leverage the last mile into a competitive differentiator.
Readers weigh in on the future of drones in last-mile logistics.
Robots coming soon to a warehouse near you; The supply chain plays a key role in developing circular economies; OSA-related driver fatigue causes new safety rule proposals
As e-commerce continues to transform consumer behavior, retailers explore hybrid omni-channel supply chain models that deliver the best that online and in-store have to offer.
Amazon and Walmart vie for last-mile supremacy; Nevada community college establishes logistics program to meet Tesla labor demand; Industrial buyers think outside the box; Consortium establishes new chemical footprint assessment; VMI opportunities abound as shippers look to optimize inventory; study looks at the ghost economy
From first mile to last mile and every mile in between, truck drivers are the lifeblood of your supply chain. Meet some of these dedicated professionals.
Inbound Logistics asked these experts to weigh in on the dimensional weight pricing changes that UPS and FedEx implemented on January 1, 2015.
Increases in public and private aircraft demand have aerospace supply chain stakeholders changing the way they get things done.
Investments in technology might just be the way to save Christmas.
NRF’s Big Show unveils trends in the retail industry; Local couriers provide a solution to capacity constraints and empower same-day delivery; Ocean carrier industry beset by imbalances; Global RFID market primed for robust growth; Shippers plan for supply chain exceptions
Garrick Pohl of Zipments discusses how the company facilitates same-day delivery.
The use of new technology and tools—such as email, cellphones, and social media—allows shippers to stay involved, from order to final-mile delivery, no matter what the shipment, to create a superior customer service experience.
From traditional heavy goods shipments to the new influx of e-commerce-fueled home deliveries, the last mile plays a crucial role in the supply chain.