Steering Clear of Supply Chain Disruptions
No one knows whether the 2014 U.S. West Coast port labor negotiations will go smoothly or result in import and export traffic disruptions. Evaluate your supply chain now and implement contingency plans to avoid trouble later.
Georgia: Logistics Sweet Spot
Many elements make The Peach State appealing to site selection teams. But the seeds of its success are firmly planted in its logistics assets.
Finding Cost Savings: It’s the Whole Package
Looking at packaging and freight costs together boxes up logistics and transportation efficiencies.
E-Commerce DC Site Selection: Connecting the Dots
Online and omni-channel retailers set their sites on distribution network optimization, picking fulfillment locations that suit shifting consumer demand.
Cloud-based System Furnishes Supply Chain Visibility
Faced with long lead times and potential production delays, Badcock Home Furniture & More sets the table for supply chain efficiency with a cloud-based global logistics solution.
Benchmarking Career Development
When a professional discipline evolves at hyper speed, career development follows. But actually, it should lead. Keeping up with change—often precipitated by new generations of talent, innovation, and technological know-how—instinctively raises expectations, and inspires personal growth and enrichment. That’s particularly true of supply chain management. In a literal sense, learning on the job is part […]
Boosting Warehouse Productivity
Achieving warehouse productivity goals such as reducing picking times and increasing throughput rates can be challenging. Chris Castaldi, director of business development at Carlstadt, N.J.-based materials handling systems integrator W&H Systems, offers these tips for improving warehouse productivity. 1. Use automated picking operations. Pick-to-voice or pick-to-light systems speed picking and reduce errors by quickly providing […]
Jason Shefrin: Asset-Light, By Design
Jason Shefrin is executive vice president, global sourcing, at InterDesign Inc., a major designer and producer of housewares and home fashions. He has worked for the Solon, Ohio-based firm since 2011. Responsibilities: Product development, quality assurance, vendor management, global supply chain operations, logistics and transportation management. Experience: Senior consultant, Cleveland Consulting Associates (CSC Consulting); founding […]
Trends—February 2014
Canadian Pacific: All Aboard the Profit Train Canadian Pacific Railway‘s renaissance under the tutelage of CEO Hunter Harrison continues unabated. After the veteran railroader’s first full year in charge, the Calgary, Alberta-based railroad posted high-water marks in 2013—despite disruptive spring floods . Canadian Pacific reported total record revenue of $6.1 billion in 2013, with net […]
Global—February 2014
Serving Returning Customers In a fickle economy, retailers want consumers to be less discreet about their discretionary spending. One way they can encourage that is to make it easier for customers to return impulse buys or unwanted holiday gifts. But returns can add significant costs, especially when it involves cross-border business. Take, for example, online […]
Scaling Supply Chain Partnerships
Partnerships are an interesting phenomenon in business. It astounds me that so many companies look for partnerships to remain static over time, even as market conditions change. Partnerships can’t maintain a status quo, regardless of the industry. They need to evolve. Scaling your supply chain can trigger some significant adjustments in the requirements of nature […]
How the Changing Chassis Market Affects Your Supply Chain
The change in marine chassis provisioning continues to be of concern to maritime shippers, thanks to a long-term trend of separating ocean transportation from inland logistics. That trend began in the mid-2000s, when carriers limited the inland destinations they would serve. As ocean carriers are disintermediated from the market, chassis users and providers will develop […]
Collaborative Programs: Not a Chore But an Opportunity
Many corporate executives view the supply chain and logistics function as a source of savings through cost reduction. Their position is understandable, as supply chain and logistics costs can represent 50 to 70 percent of a company’s sales dollars. Making these operations more efficient and effective can have a great impact on the bottom line. […]
Using Operational Analytics to Achieve a Digitized, Visible Supply Chain
To assure a succcessful future, companies must add value to their customers and organizations, and drive competitive advantage. The best way to achieve this is by developing a system based on operational analytics. Operational analytics come from analyses done on the fly as part of standard business processes. Planning, inventory management, and control are examples […]
Career Solutions: Certifiably Savvy
Want to stand out from the crowd and take your supply chain career to the next level without pursuing a full academic degree? A certification or certificate program might help you make the cut.
Managing Retail Returns: The Good, the Bad, and the Ugly
Retailers have to cope with all kinds of returns—from apparel that just didn’t suit the customer, to expired products that are no longer saleable, to recalls endangering public safety. Here’s how retailers handle this range of returned goods to recover maximum value.
Cosmetics Logistics: The Beauty of an Optimized Supply Chain
Makeup and skin care companies follow a multi-step logistics routine to manage retailer requirements and smooth the wrinkles caused by supply and demand friction.
Same Day Delivery: The Amazing Race
The same-day delivery race puts crowdsourcing, bicycles, and delivery vans on the same team.
Site Selection: Follow the Signs to Competitive Advantage
The ideal combination of logistics and business assets points manufacturing and distribution site selection decisions in the right direction.
The New 3PL Partnership: More Bang for Your Buck
Sure, third-party logistics providers will tune your transportation transactions. But their real value lies in strategic relationships that optimize your entire enterprise.
Cross-Border Trade: Made in Mexico
Got the nearshoring bug? Here are the challenges, benefits, and secrets to success for manufacturing south of the border.
Cargo Security: Protecting the Supply Chain
Whether on a truck, in a warehouse, or at a port, your shipments are vulnerable to theft. Learn how to reduce that risk and keep your valuable cargo safe.
Materials Handling Meets Big Data
By studying warehouse equipment and labor performance data, you can help your operations achieve top marks for productivity, safety, and equipment utilization.
7 Steps to Selecting a WMS
In the market for a warehouse management system? The right solution can help improve order fulfillment, boost inventory visibility, and automate data collection. Follow these simple steps for choosing a WMS, and you’ll soon be on your way to an optimized warehouse operation.
Inbound Logistics Winter Reading Guide 2014
If the polar vortex makes you want to hibernate, wake up your supply chain knowledge with the latest books by industry experts. Best practices and insights on everything from demand-driven processes to global logistics strategies will get you ready to spring into action.
Automotive Logistics: The Upside of Resiliency
Assembling supply chains that are both lean and resilient helps carmakers steer through risks and disruptions without taking a hit.
The Direct Sales Supply Chain: Where There’s a Will There’s Amway
George Calvert, chief supply chain and R&D officer for Amway, calls on Inbound Logistics to talk about the direct sales business and how Amway’s supply chain is adapting to globalization, new technology, and changing consumer behavior.
Controlling Costs in the Healthcare Supply Chain
Increasing regulation, supply chain inefficiency, and product security concerns plague healthcare companies already crippled by rising costs. Treating the ailments with high-tech tools and optimized logistics provides relief.
Aerospace Logistics: Building for Growth
Supply chain improvements, and specialized service providers, keep the aerospace industry flying high.
Perishable Logistics: Cold Chain on a Plane
Careful planning for perishable air cargo helps shippers keep their cool.
Risk Mitigation: Supply Chain Safety Net
Meeting demand without overinvesting in safety stock can be a real balancing act. Risk mitigation strategies protect shippers from landing hard when supply chain disruptions occur.
Setting the E-Commerce Gold Standard
As chief supply chain officer for flash sales superstar Gilt, Chris Halkyard’s bright idea to optimize the company’s DC network helped spark supply chain efficiency gains.
FTZ Basics and Benefits
Foreign Trade Zones can help global shippers maximize savings and minimize operational costs. Speeding customs clearance and eliminating paperwork seals the deal.
Rail Trends Recap: Shared Strategies, Mixed Signals
From growing pains to safety to regulation, the rail industry will cross many challenges in the year ahead, and they all affect shippers. Inbound Logistics brings you aboard with Rail Trends conference coverage.
Reader Profile Reunion: Where Are They Now? 2014 Edition
Inbound Logistics checks back with some of the supply chain professionals we’ve introduced over the years in our Reader Profile column. Enjoy this visit with four old friends, each of whom has moved on to new supply chain adventures.
Weathering Climate Change and Supply Chain Risk
Companies have become more aware than ever of the considerable risks that climate change poses to their businesses and supply chains. A current or future risk related to climate change was identified by 70 percent of the 2,500 companies responding to Reducing Risk and Driving Business Value, a 2012 survey conducted by the Carbon Disclosure […]
Heroic Logistics Saves the Day for DC Comics
The DC Comics team leaps into action to create special 3D covers for 52 titles, fighting evil production setbacks along the way.
Drafting a New Route Planning System
Molson Coors Canada’s new delivery planning system taps routing, pallet building, and truck loading functionality to optimize shipment flow.
DSW Tries On New SKUs and Stocks
Shoe retailer DSW pairs a new replenishment system with an automated materials handling solution to step up inventory control.
Plan, Write, and Implement a Successful Software Project
Thankfully, most software projects succeed. Look around, virtually everything is running on software, and it all (pretty much) works. Maybe an out-of-the-box solution will work, or maybe you need to buy and modify that out-of-the-box software to suit your needs. Or maybe you will write your own. The worry, of course, is that software projects […]
Looking for One Logistics Partner That Does Everything with Excellence?
An Enterprise Logistics Provider Delivers Holistic Solutions that Transform Your Business.
PVMI: A New Approach to Supply Chain Control
Vendor Managed Inventory (VMI) solutions are focused on keeping inventory off the manufacturer’s books until it is needed to fulfill customer orders. DB Schenker takes a broader view as part of a standardized solution called Production Vendor Managed Inventory (PVMI)—which enables the OEM to gain comprehensive supply chain control, something much more powerful than just […]
Transportation Planning – A Manual Headache Or an Optimized Dream
Fluctuating fuel prices, Hours of Service rules, and other factors make optimized routing and scheduling vital.
Know Thy Partner: Beyond C-TPAT
The globalization of supply chains has caused a major shift in trade partnerships. Partners are changing more rapidly than in years past. Relationships tend to be more focused on who can supply products cheaper, faster, at better quality, and U.S. companies are looking worldwide for competitive parts’ sources. With this new globally spread supply chain […]
How to Deploy a Successful Improvement Program
Think the $30 million APL Logistics has saved through continuous improvement initiatives is unusual? Think again. According to the company’s foremost Lean/Six Sigma/JDI professional, with the right resources and level of commitment, many companies can make these disciplines work equally well. Here, the company offers hints to help your organization deploy a successful improvement program—and […]
Five Ways to Drive Efficiency In International Logistics
If your international supply chain partners aren’t able to operate at optimal efficiency, they pass increased pricing on to your company. When partners don’t meet your expectations, it’s difficult to standardize the logistics flow, which reduces efficiency and decreases their level of commitment to your goals. Add the extra time your personnel spend working through […]
Maximize Nearshoring Value to Minimize Supply Chain Complexity
Latin America—particularly Mexico—continues to gain favor as a sourcing hotspot. Its close proximity to the U.S. border has always been a draw, but recent developments have shifted the global trade landscape in favor of the Western hemisphere. Nearsourcing may never entirely replace production in Asia, but trading partners in the Americas should be an essential […]
Creating Meaningful Logistics Training Programs on a Budget
Training costs are often among the first budget items to be reduced or eliminated. Smart companies, however, recognize the vital role logistics training plays in keeping their teams ahead of the competition, and choose to manage their training budget carefully. To effectively manage training dollars, every department should distinguish between essential and recommended training. Essential […]
Minimizing the Financial Impact of Peak Season Returns
As the supply chain world settles in for a long winter’s nap, the reverse logistics world is shifting into overdrive to handle peak returns season. Both retailers and manufacturers report that the percent of returns for 2014 is roughly the same as it was by this point in 2013. The rate of returns for holiday […]
Brokers Are Commoditizing LTL Carriers… And That’s a Good Thing
Much discussion in the transportation industry centers around how less-than-truckload (LTL) resellers, or brokers, are commoditizing the LTL carrier marketplace. While carriers don’t claim that brokers are packaging up their contracts and listing them on the Chicago Board of Trade to be exchanged like pork belly futures contracts, some do believe resellers are stripping the […]
Supply Chain Analytics: Overcoming Obstacles to Stay Ahead of Your Competitors
Leveraging data analysis and technology integration can generate powerful insights to transform today’s supply chains. Companies continue to struggle, however, with the best techniques to get the right information in the hands of their decision-makers. Many manufacturers and shippers report their organization is not aligned around key performance metrics. Simply including analytics in your strategy […]
163 Ways to Supercharge Your Supply Chain
Supply chain gone stale? Inbound Logistics compiled these actionable tips to help revitalize your warehousing, 3PL, trucking, and global logistics operations.
Year of Uncertainty?
2014 is shaping up as a year of uncertainty. Retail sales are off, the stock market is skittish. Healthcare, energy, and regulatory policies are in flux, and unemployment levels and consumer confidence are scary. Uncertainty reigns for many. In the face of all this, growth is assured for some of us. The others are tasked […]
Well, There’s One Thing That’s Certain…
If there’s one certainty, it’s that some things never change—sometimes for the worse, but often for the better. Consider this issue you are now thumbing or clicking through. The 2014 Logistics Planner marks Inbound Logistics‘ 20th anniversary of publishing what has become an industry standard. Such longevity is validation that our mission-based focus remains as […]
Building a Core Carrier Program
When developing a base of reliable core motor carriers, customer service and on-time success typically drive the selection process. But don’t overlook factors such as company stability and labor quality. Streamline your carrier program to a select few using the following tips. 1. Look beyond cost. When selecting partners, don’t focus solely on cost-cutting strategies. […]
Sean Vasquez: Heard It Through the Grapevine
Sean Vasquez is EDI and transportation manager at Sun-Maid Growers of California in Kingsburg, Calif. He has worked for the company since 2010, and held his current position since 2013. Responsibilities: Managing all electronic data interchange (EDI) functions; working with the IT department and trading partners to resolve EDI issues; managing transportation policies, rates, and […]
Trends—January 2014
Getting Demand Forecasting in Hand In the demand-driven logistics domain, forecasting is king. Companies that are best able to predict sputters and spikes, then react and execute against those signals, will gain a competitive advantage. But given today’s market uncertainty—the economy, consumer purchasing power and appetite for new products, sliding holiday seasonality, and emerging omni-channel […]
Global Logistics—January 2014
Supplier Risk Threatens Expansion Nearly seven out of 10 business leaders believe supplier risk analysis will become more complex as they expand into new global markets, according to the Economist Intelligence Unit report Strategies for Managing Customer and Supplier Risks, sponsored by Dun & Bradstreet. Adverse events associated with suppliers are becoming more frequent and […]
Achieving True Mobility in Supply Chain and Logistics Operations
Mobile technology is pervasive and disruptive. It has made huge strides in the consumer market. But, when we look at mobile technology adoption in enterprises, it is still in its infancy. True mobile technology means commonly available smartphones and tablets that run standard operating systems such as iOS, Android, and Windows. There are a number […]
A New Paradigm in Vendor Partner Management
Leading companies are moving from traditional vendor compliance to vendor partner management — a competitive differentiator in how companies manage their inbound purchase orders (POs) and transportation to increase sales and customer service. Historically, vendor compliance has revolved around chargebacks — the practice of making deductions from the purchase price when vendors break an agreed-upon […]
Customer Service: Delivering the Royal Treatment
As evolving retail models push consumer expectations to the extreme, companies explore new ways to show customers they rule.
Plugging Multiple Brands Into Multiple Channels
Geodis Wilson helps integrated design technology company Dana Innovations expand its international supply chain.
Panama Canal Expansion: Changing the Channel
A wider and deeper passage may encourage shippers to consider alternate sourcing and routing options.
Food Shippers Go Green
From PepsiCo to Land O’Lakes, these food manufacturers and producers have sustainability best practices down pat.
Logistics Grads Suit Up for the Future
Universities and corporations are working together to arm logistics graduates with the skills they need to move from the classroom to the conference room.
Global Logistics—December 2013
Can India Overcome Supply Chain Obstacles? Supply chain management, the regulatory environment, rural markets, and e-commerce remain India’s obstacles to growth, according to Rick Blasgen, president and CEO of the Council of Supply Chain Management Professionals (CSCMP). "India could accomplish more if it had better infrastructure and the ability to scale up to get products […]
Pharmaceutical Supply Chain Tackles Track-and-Trace Challenges
New legislation is in the works to prevent counterfeit medicines from entering the pharmaceutical supply chain. These random mixtures of harmful toxic substances are not only illegal; they are extremely dangerous to patients and damaging to the reputations of legitimate pharmaceutical companies. Increased Internet sales, widespread demand for generic drugs, and drug shortages in many […]
Seeking Innovation? Stop IT Overspending
Today’s supply chain is one of the most exciting arenas for business innovation. Mobility, cloud computing, big data, and new production techniques such as 3-D printing are breaking down barriers between retailers, consumers, manufacturers, and suppliers. The technology trends driving supply chain innovation are also driving IT costs through the roof. Eighty-nine percent of IT […]
Transforming Liquid Assets into Capital Gains
Q: What is the current state of the bulk liquid transportation market? A: Over the past several years, the only viable option for bulk liquid transport has been specially designed tank trucks. These trucks are expensive to produce and maintain, and their quantity is limited. A single truck can only carry a specific type of […]
Packaging Postponement: A Game Changer for F&B Companies
Q: Why is packaging postponement an important consideration for food and beverage (F&B) companies? A: Market demands are constantly in flux as holiday seasonality dictates inventory needs. Also, consumers enjoy an unprecedented variety of food formats. Consider the different product quantities and sizes that one might find in a vending machine, a convenience store, a […]
Trends—December 2013
Predictive Analytics: A Sure Thing Here’s a forecast you can count on: Cloud-based predictive analytics offerings are increasingly available to more companies of all sizes. More than 90 percent of the 350 companies polled in a new survey conducted by California-based research firm Decision Management Solutions say they expect to deploy predictive analytics functionalities within […]
Magaly Garza Takes on the World
Magaly Garza has worked as international business manager at Vienna, Va.-based home automation and security technology vendor Alarm.com since February 2013. Responsibilities: International operations, including support for supply chain, marketing, pricing, legal, sales, and other areas. Experience: Marketing manager, Cerveceria Cuauhtemoc Moctezuma (now partly owned by Heineken); trade manager, Wine and Spirits Shippers Association; account […]
Visions of Customer Service
Tighter links are being forged between customer service and logistics in the retail supply chain. As competition between traditional and online shopping choices heats up, expedited transportation offerings and blended supply chain networks play a pivotal role. Simply put, delivery speed and logistics agility provide the customer service levels needed to win. The main advantage […]
Implementing a Pick-to-Light Solution
For distribution operations where 80 percent or more of item-level picking volume comes from 20 percent or less of the SKU base, pick-to-light solutions can help optimize productivity and accuracy. Christina Dube, marketing communications manager of Westbrook, Maine-based materials handling solutions provider Kardex Remstar, offers these tips for selecting and implementing pick-to-light technology at your […]
Tapping Technology To Improve Lean Warehouses
Lean is traditionally thought of as a methodology for using visual signals, optimized layouts, and streamlined processes to improve material and information flow. But technology also plays a critical role in Lean operations, especially for companies managing global supply chains. Implementing forecasting, advanced planning and scheduling, distribution requirements planning, and transportation and warehouse management systems […]
Improving Efficiencies and Costs in the Energy Supply Chain
Maintenance, logistics, and materials management professionals in upstream and downstream production are facing challenging times. Price volatility and increasing operating costs are causing energy companies to scrutinize sourcing strategies and the costs associated with vendor managed inventory (VMI), consignment, and integrated supplier programs. Additionally, more difficult oil and gas extraction methods — such as tar […]
Optimized Operations Are Green Operations
Many companies in the ocean shipping industry are coping with increasing operating costs, below break-even performance, and aggressive price competition. Under these circumstances, the environmental impact of shipping, and ways to minimize its harmful emissions, are pushed into the shadow of more urgent cost-cutting activities. In the meantime, governments around the world continue introducing environmental […]
Time-Critical Transport: Devising a Master Plan
Time-critical shipping doesn’t have to be expensive, inefficient, or wasteful—as long as it’s all part of the plan.
Vendor Compliance: Setting Them Straight
Drive out inefficiencies and boost customer service by aligning with vendors to meet your supply chain goals.
Event Logistics: On With the Show
Behind every trade show, promotional event, B2B expo, and pop-up retail extravaganza stands a team of highly skilled logistics specialists.
How to Take Advantage of Intermodal Transportation
Looming truck driver and capacity shortages, freight rate increases, Hours-of-Service and CSA regulations, and sustainability mandates are compelling many shippers to consider domestic intermodal solutions for the long haul. Perceptions are changing. There are fewer excuses and less resistance. Market constraints aside, rail services and intermodal transit times have become more dependable, making it easier […]
How to Manage Hours-of-Service Regulations Compliance
Now that the Federal Motor Carrier Safety Administration’s Hours-of-Service (HOS) rules have entered into force, trucking companies and shippers need to account for these regulatory changes. Any company that is working in a fast-paced, time-definite shipping environment is especially vulnerable. The new HOS regulations feature two key provisions: Limitations on minimum “34-hour restarts.” Where previously […]
How to Transform Your Supply Chain Through a 4PL Approach
When companies have a huge hill to climb in strategic business process change, radical growth they don’t know how to handle, market volatility, acquisitions, or significant supply chain performance issues, a fourth-party logistics (4PL) provider strategy can help align and direct projects with an eye toward future goals. The 4PL engagement begins with formulating a […]
Putting Stock in Retail Analytics Tools
For Kleenex maker Kimberly-Clark, managing inventory at retail stores in China was nothing to sneeze at—until it found an analytics solution that delivers comprehensive stock data.
Shining the Light on Pioneers and Prospects
During its annual conference in October, the Council of Supply Chain Management Professionals (CSCMP) commemorated its 50th anniversary. Important milestones like this breed nostalgia. Understandably, then, much of this year’s conference in Denver focused on honoring pioneers who helped shape our industry. While it was interesting to look back, many conversations I had with CSCMP […]
Mara Gonzalez: Import Expert
Mara Gonzalez is director of purchasing at Vino del Sol, a specialist in Argentinean wines that also markets wines from California, Chile, Japan, and New Zealand. Based in Arlington, Va., Gonzalez has served in her current position since 2011. Responsibilities: Overseeing the entire supply chain, with work focused on purchasing, administration, and regulatory compliance. Experience: […]
Trends—November 2013
Healthcare Execs Target Logistics Pain Points Regulatory compliance is the chief supply chain challenge facing global healthcare logistics executives, closely followed by product security and cost management, according to UPS’s annual survey of the top supply chain and business challenges and investment plans of global healthcare logistics executives in the pharmaceutical, biotech, and medical device […]
Global Logistics—November 2013
Aviation Climate Emissions Agreement Flies Forward The October 2013 agreement by 191 countries at the International Civil Aviation Organization (ICAO) general assembly in Montreal, which will develop a global market-based measure for aviation emissions by 2020, is a major breakthrough in the development of global standards for the industry. Under terms of the resolution, governments […]
Opportunities in the Southeast are Fueling Logistics Growth
It’s no secret that the Southeast has experienced tremendous growth as a logistics market over the last decade. There are many reasons behind this growth. The region is home to 45 percent of the U.S. population. It also has a strong transportation infrastructure and access to seaports. That, coupled with relatively low labor and real […]
Saving Time and Money Through Automation
au•to•ma•tion (n): The technique, method, or system of operating or controlling a process by highly automatic means, as by electronic devices, reducing human intervention to a minimum. — Dictionary.com The number-one expense for brokers and 3PLs is payroll. Every function employees deal with has a cost in hourly pay, salary, or commission. Whether they are paid […]
Plan Early for Peak Returns Season
By late fall, supply chain executives worldwide are well prepared for the high-volume year-end holiday season. But following close behind it is peak returns season. Now is the time to plan for managing the returns, overstocks, and recalls businesses will process between mid-December and early March. During peak returns season, companies handle up to 45 […]
Nearshoring in Mexico: The Benefits of Shared Borders
Offshore manufacturing has been synonymous with the Pacific Rim for decades, and it’s still often the best option for saving a line of business that might otherwise decline because of rising labor costs. As the offshoring trend has progressed, however, the drawbacks of moving production far from demand have become more obvious. For example, the […]
Using SmartWay Data to Inform Transportation Purchasing Decisions
In 2014, SmartWay will celebrate 10 years of providing the transportation industry with tools to measure, benchmark, and take action to reduce greenhouse gas emissions and improve fuel efficiency. Partnering with groups such as SmartWay allows shippers and third-party logistics (3PL) providers to equip themselves with actionable data and, in turn, use that information to […]
Creating a Greener Warehouse
Reducing warehouse energy and water consumption ultimately helps companies improve their bottom line and bring value to customers. Tim Barrett, COO, and Arthur Barrett, president of Massachusetts-based Barrett Distribution offer their tips for creating a greener warehouse. 1. Reduce energy waste. Implement strict rules for truck idling time in parking lots and at loading docks. […]
Putting a Lean Spin on Reverse Logistics
Reverse logistics—the processes involved with handling products returned by customers—is often overlooked during supply chain planning. As a result, it is frequently a source of waste, because companies lack Lean procedures for handling defective, damaged, mislabeled, or incorrectly shipped items when customers return them. Recently, businesses have started paying more attention to their reverse logistics […]
How Will the Affordable Care Act Impact Shippers?
Companies large and small are assessing the impact the Patient Protection and Affordable Care Act (PPACA) will have on employee benefits. The mandates of the act start Jan. 1, 2014, and employers are examining a variety of responses. Shippers must not only face the question of how this legislation relates to their own operations and […]
Fine-Tuning Fulfillment for Happy Holidays
Black Friday, Cyber Monday, and the holiday season are fast approaching. For many companies, including retailers and online merchants, the holidays are the year’s peak sales period. With so much on the line, it is critical to be prepared. Today’s consumers have no tolerance for inaccurate orders, delayed shipments, or unresponsive customer service. They expect […]
Intermodal Efficiencies
How shippers save money without sacrificing service by letting railroads handle the long hauls.
Railroad Operations: Where Safety and Innovation Converge
New processes, technology, and policies help ensure rail cargo security and prevent accidents.
Inbound Logistics’ 2013 Shipping Lines Guide
Since economic recession began spreading around the world in 2008, the ocean freight industry has been in a period of marked transition. The rise and fall of global economies has precipitated a similar effect as global steamship lines try to balance capacity to demand—all while seeking rate stability and reducing costs. Larger, greener ships are […]